Privacy Policy of thrivecrm.io

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third party accounts

      • Google Drive account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Analytics

      • Hotjar Form Analysis & Conversion Funnels, Google Analytics, Facebook Ads conversion tracking and Woopra

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Phone contact

        Personal Data: phone number

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Mongolab, Amazon Web Services (AWS) and Heroku

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • MailChimp widget

        Personal Data: email address

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies, Usage Data and various types of Data

    • Managing contacts and sending messages

      • MailChimp

        Personal Data: email address

    • Registration and authentication

      • Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Remarketing through Google Analytics for Display Advertising, Facebook Remarketing and AdWords Remarketing

        Personal Data: Cookies and Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies and email address

    • User database management

      • Intercom

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Google APIs and User Data Access

      Thrive is integrated with Google products, APIs, or services(referred to individually or collectively as “Google products”) such as Gmail, Google Calendar, and Google Contacts. Thrive accesses your user data associated with these Google Products in order to provide you the Service.

      In order to log into Thrive you must authorize Thrive to access your Google user data as well as certain Google Products associated with your account. You will grant access to Thrive in the Sign Up process to each of the below Google Products.This section is designed to give you a better understanding of how we do or do not use, store, or share this data. If you have any questions please email us at support@thrivecrm.io.
      (a)Gmail - To view and search email messages as well view settings of your account. We will access your email account to give you better access to the information and allow you to associate that information to other items inside of Thrive. We do not store any data from your Gmail account and will never share any information unless given specific permission from you to do so. While some features and functionality may be slightly different, this section applies to both Gmail and Inbox.
      (b)Calendar- To view calendars and events in those calendars to be associated with other items in Thrive. No information is stored or shared by Thrive.
      (c)Contacts- Thrive will read data from your Contacts and create new records when necessary. We will store information from your contacts so that we can provide a better syncing process for you. We will never share this information or use it for any other purpose other than to provide the service.

      Please check back to this section from time to time to see any updates on how we access data from Google Products associated with your account. If you see new permissions for Google Products granted to Thrive when logging in, please check here to see how we will access those Google Products.

      Gmail is a registered trademark of Google. Thrive is not affiliated with Google or Gmail in any way.

    • Push notifications

      This Application may send push notifications to the User.

    • Access the address book

      This Application may request access to your address book.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Application only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Application.

Contact information

    • Owner and Data Controller

      Thrive CRM
      733 E. Airport Ave
      Baton Rouge, LA 70806

      Owner contact email: info@thrivecrm.io