Privacy Policy of Salesflare

Salesflare collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google AdSense and Google Ad Manager

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics, Google Ads conversion tracking and Analytics collected directly

        Personal Data: Cookies; Usage Data

      • User ID extension for Google Analytics

        Personal Data: Cookies

    • Contacting the User

      • Phone contact

        Personal Data: phone number

      • Contact form

        Personal Data: email address; first name; last name; phone number

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • SoundCloud widget

        Personal Data: Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • GitHub Pages and Google Cloud Storage

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Mailchimp and Sendgrid

        Personal Data: email address

    • Managing landing and invitation pages

      • Unbounce

        Personal Data: Cookies; email address; Usage Data

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Google OAuth and Windows Live Connect

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing, AdRoll, Google Ads Remarketing and Remarketing with Google Analytics

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • RSS feed management

      • Feedburner

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Segment

        Personal Data: Cookies; Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • User database management

      • Intercom

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

      • FullContact

        Personal Data: company name; date of birth; Email; first name; gender; last name; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Salesflare

      Salesflare is a Customer Relationship Management service provided by Salesflare BVBA.

      Purpose
      Customer relationship management

      Personal Data collected
      Email address
      Various types of data as specified in the privacy policy and data processing agreement (DPA) of the service
      Cookies
      Visit data

      Data Processing Agreement
      To request a Data Processing Agreement for signature, fill out the form here.

    • Access on signup to Google User Data & Window Live Connect User Data

      Purpose
      Providing Customer Relationship Management Services

      Personal Data collected
      As user identification, i.e. to identify you as user of Salesflare's services:
      - Email address & Name

      As part of the Services, i.e. to help you manage your customer data:
      - Email data: With the purpose of creating contacts, compiling email timelines, providing email tracking services, creating automated follow up tasks, calculating lead scoring and importing email signatures.
      - Calendar data: With the purpose of creating contacts, compiling calendar timelines and creating automated follow up tasks.
      - Contact data: With the purpose of automatically importing these contacts into your customer database.

      Data Processing Agreement
      The Data Processing Agreement (DPA) further outlines roles and responsibilities with regard to the managing, securing and/or processing of personal data and the obligations to comply with the Privacy Legislation.

      To request a Data Processing Agreement for signature, fill out the form here. You can find a sample of the agreement here.

    • Push notifications

      Salesflare may send push notifications to the User.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use Salesflare only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use Salesflare.

Contact information

    • Owner and Data Controller

      Salesflare BVBA
      Rijnkaai 37 box 4
      2000 Antwerpen

      Owner contact email: privacy@salesflare.com