AVOXI, Inc. Websites, Apps, and Services collects some Personal Data from its Users.
Personal Data: Trackers; Usage Data
Personal Data: Tracker; Usage Data
Personal Data: Cookies; Usage Data
Personal Data: Tracker; Usage Data
Personal Data: Trackers; Usage Data
Personal Data: various types of Data as specified in the privacy policy of the service
Personal Data: Tracker
Personal Data: Data communicated while using the service; Tracker
Personal Data: company name
Personal Data: address; city; company name; email address; first name; last name; phone number; state
Personal Data: phone number
Personal Data: Cookies; Usage Data
Personal Data: various types of Data
Personal Data: Cookies; Usage Data
Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
Personal Data: workplace
Personal Data: calendar information; email address; name
Personal Data: company name; country; email address; first name; last name; phone number; physical address; ZIP/Postal code
Personal Data: various types of Data as specified in the privacy policy of the service
Personal Data: Tracker; Usage Data
Personal Data: various types of Data as specified in the privacy policy of the service
Personal Data: email address; name; phone number
Personal Data: Cookies; Usage Data
Personal Data: Usage Data
Personal Data: geographic position
Personal Data: email address
Personal Data: physical address
Personal Data: email address; Usage Data
Personal Data: Cookies; email address; Usage Data
Personal Data: various types of Data as specified in the privacy policy of the service
Personal Data: Usage Data
Personal Data: various types of Data as specified in the privacy policy of the service
Personal Data: Cookies; Usage Data
Personal Data: Tracker; Usage Data
Personal Data: Usage Data
Personal Data: various types of Data as specified in the privacy policy of the service
Personal Data: city; company name; email address; first name; last name; phone number; purchase history; Usage Data
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.
Provider
DocuSign, Inc.
Purpose
Handles documents (contracts) for review and signature
Personal Data collected
Various types of data as specified in the privacy policy of the service
Privacy Policy
DocuSign is service used to process and store document information on behalf of its clients to allow its clients' customer (or the customer’s Authorized Users) to review and sign such documents (contracts).
Purpose
Call recording and monitoring allow service improvement which AVOXI provides to ensure call quality, to manage services and user experience, and to confirm compliance to policies and procedures.
Personal Data collected
Various types of data may be collected such as IP address, name, location, account details, and phone number.
Privacy Policy
AVOXI has a legitimate reason to process the personal data collected to enable our ability to provide services, administer customer accounts, and operate its business.
This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act 4 of 2013 (“POPIA”).
At AVOXI (and including this website, POPIAct-Compliance) we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
The information we collect
Among the types of Personal Data that AVOXI Websites, Apps, and Services collects, by itself or through third parties, there are Cookies; Usage Data; first name; last name; phone number; company name; address; state; email address; city; various types of Data; geographic position.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using AVOXI Websites, Apps, and Services.
Unless specified otherwise, all Data requested by AVOXI. Websites, Apps, and Services are mandatory and failure to provide this Data may make it impossible for AVOXI Websites, Apps, and Services to provide its services. In cases where AVOXI Websites, Apps, and Services specifically state that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by AVOXI Websites, Apps, and Services or by the owners of third-party services used by AVOXI Websites, Apps, and Services serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through AVOXI Websites, Apps, and Services and confirm that they have the third party's consent to provide the Data to the Owner.
How we use your information
We will use your personal information only for the purposes for which it was collected and agreed with you in compliance with the provisions of POPIA. In addition, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. AVOXI does not, except where otherwise permitted by law, collect, use or disclose your Personal Information without your consent.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
Disclosure of information
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.
We may also disclose your information:
Where we have a duty or a right to disclose in terms of law or industry codes;
Where we believe it is necessary to protect our rights.
In the event that AVOXI sends Personal Information outside of South Africa (including if such information is hosted offshore), AVOXI will ensure that it takes all reasonable steps to ensure that it complies with all applicable laws in this regard, including POPIA.
Information Security
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
When we contract with third parties, we impose appropriate security, privacy, and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
Definition of personal information
According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, AVOXI may ask you to provide Us with information:
Email address
First and last name
Phone number
Business physical or postal
Company Name
Company Registration Number
Vat Number
Tracking Technologies and Cookies
AVOXI Websites, Apps, and Services use Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.
To find more information about our cookies and other similar trackers please view our Websites, Apps, and Services Cookie Policy. Also refer to our Privacy Policy for further information on third-party Analytics, Email Marketing, and Remarketing.
Updating of Privacy Policy
AVOXI, in its sole discretion, reserves the right to update, modify or amend this Policy from time to time with or without notice. You therefore agree and undertake to review the Policy whenever you visit the Website. Save as expressly provided to the contrary in this Policy, any amended version of the Policy shall supersede and replace all previous versions thereof.
Contact Information
Questions, concerns, or complaints related to this Policy or AVOXI’s treatment of Personal Information should be directed to privacy@avoxi.com.
If Personal Data is used for product enhancement or development, then that specific Personal Data will be anonymized.
Users declare themselves to be adult according to their applicable legislation. Minors may use AVOXI, Inc. Websites, Apps, and Services only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use AVOXI, Inc. Websites, Apps, and Services.
We collect personal information of consumers between the age of 13 and 16 and won't sell their data unless those consumers have opted-in.
We do not knowingly collect personal information of consumers who are below the age of 16.
We collect personal information of consumers below the age of 13 and won't sell their data unless their parents or guardians have opted-in on behalf of those minors.
AVOXI, Inc.
300 Galleria Parkway, Suite 610
Atlanta, GA 30339 USA
Policy Effective Date: 25 MAY 2018
Owner contact email: privacy@avoxi.com