Privacy Policy of

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third party accounts

      • Facebook account access

        Permissions: About Me

    • Analytics

      • Google Analytics and Facebook Ads conversion tracking (Facebook pixel)

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; city; company name; country; date of birth; email address; fax number; first name; gender; last name; phone number; profession; province; state; ZIP/Postal code

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Maps widget

        Personal Data: Cookies; Usage Data

    • Handling payments

      • PayPal and PayPal Payments Hub

        Personal Data: various types of Data as specified in the privacy policy of the service

      • PayPal Carrier Payments

        Personal Data: phone number; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: email address

Further information about Personal Data

    • Data management and transfer

      Your data may be transferred to ABC Interactive s.r.l. Via Vecco 39 - 10098 - Rivoli (TO), in charge of the treatment and responsible for managing on behalf of Mectrans S.r.l. The service of sending information and commercial offers.

    • Informativa sulla privacy

      PHARMAELLE is responsible for the protection of User's privacy. It is committed to ensuring the security of its website and the personal data of its customers and visitors.


      In accordance with and as a consequence of the provisions of Legislative Decree no. 196 of 30 June 2003, Code for the Protection of Personal Data (hereinafter the "Code"), we inform you that your personal data, provided and/or acquired subsequently, will be processed by PHARMAELLE in Italy through electronic and manual means in compliance with the Code and the current legislation on privacy.

      What customer information is Pharmaelle requesting? PHARMAELLE requires the customer's name, surname, telephone number, mailing address, e-mail address and age for marketing campaigns and newsletters. When you make a purchase through the website, we ask additional information about your delivery address and payment details.

      You may also be asked for information regarding customer's degree of personal satisfaction on our website.

      For what purposes are customer data used?

      Use of data is limited to these operations: processing registered orders, contacting the customer in the event of major operational changes on the website, conducting surveys and obtaining information for statistical purposes.

      From time to time we may also send customers information via e-mail about products, services, campaigns, promotions and special offers. In case the customer does not wish to be contacted for these purposes, the newsletter subscription can be deleted from the customer's personal account.

      In order to process the customer's order, it is possible that the customer's data, such as address and postcode, will be provided to third parties with the aim of identifying and preventing possible fraud.

      Updating customer information

      If the customer wishes to verify the data entered on PHARMAELLE, he can do so by logging into his personal account.

      The customer login information is always stored in a safe place. The customer assumes responsibility for all orders and activities carried out from his account.


      PHARMAELLE uses one of the safest existing systems for online orders and constantly strives to improve its software to ensure the highest degree of security for its customers.

      A certified server is used, also known as a digital certificate, which guarantees User's identity as well as the encryption system of data transmitted (Secure Sockets Layer).


      All intellectual property rights of the software and content available on this site belong to PHARMAELLE and are authorized, protected by law and by global agreements. All rights reserved by PHARMAELLE and its suppliers.

      Contents of this website may be saved, printed or presented for personal use only.

      Publication, manipulation, distribution or reproduction in any format of any content on this site are prohibited, as is associating it with any company or firm.

      Any dispute arising from or, at any rate, arising from these Terms and Conditions of Sale shall be subject to the exclusive jurisdiction of the Court of BOLOGNA.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Pharmaelle S.r.l.
      via Borgonuovo, 10 40125 Bologna Italy

      Owner contact email: