Privacy Policy of MAE Ltd t/a Primo IT

Personal Data processed for the following purposes and using the following services:

• • Analytics

    • Analytics collected directly

      Personal Data: Cookies; Usage Data

    • Google Analytics 4

      Personal Data: browser information; device information; Usage Data

  • Contacting the User

    • Phone contact

      Personal Data: phone number

    • Mailing list or newsletter

      Personal Data: address; company name; email address; first name; last name

  • Handling payments

    • Sage Pay

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Interaction with live chat platforms

    • Tawk.to Widget

      Personal Data: Cookies; Usage Data

  • Registration and authentication

    • Direct registration

      Personal Data: billing address; company name; email address; first name; last name; password

  • SPAM protection

    • Google reCAPTCHA

      Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

  • Tag Management

    • Google Tag Manager

      Personal Data: Tracker; Usage Data

Further information about the processing of Personal Data

• • GatorLeads

    GatorLeads is a tool that identifies the business or organisation that website visitors belong to, based on a reverse IP Lookup. GatorLeads also use cookies to process this identification, and personal information about individual users is stored. Cookies used by GatorLeads store information about your current web browsing session (pages viewed, time on site etc) and the dates and times of previous website visits.
    
    This information is used by Primo IT to profile website visitors, in order to better understand the way in which our website content is viewed by different segments. It is also used to identify the types of organisations that might be interested in our products or services.
    
    We use a combination of both session and persistent cookies. Session cookies keep track of your current visit and how you navigate the site, persistent cookies enable our website to recognise you as a repeat visitor when you return. The session cookies will be deleted from your computer when you close your browser. Persistent cookies will be removed on a pre-determined expiry date, or when deleted by you.
    
    The cookies used are;
    
    wow.anonymousId
    wow.data
    wow.schedule
    wow.session
    wow.trackingData
    wow.utmvalues

  • ProspectSoft CRM

    Prospect is our on premise CRM solution

  • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by MAE Ltd t/a Primo IT depends on the payment system used.

Contact information

• • Owner and Data Controller

    Michael Sloan Managing Director
    MAE Ltd t/a Primo IT
    Church Court
    Belton Street
    Shepshed
    Leicestershire
    LE12 9AB

    Owner contact email: sales@primoit.co.uk