Privacy Policy of www.entitledrefunds.com

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics, Google AdWords conversion tracking and Facebook Ads conversion tracking

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address, city, email address, first name, last name, phone number, state, various types of Data and ZIP/Postal code

      • Phone contact

        Personal Data: phone number

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies and Usage Data

    • Displaying content from external platforms

      • YouTube video widget

        Personal Data: Cookies and Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • LinkedIn button and social widgets, Google+ +1 button and social widgets and Facebook Like button and social widgets

        Personal Data: Cookies and Usage Data

    • Platform services and hosting

      • Wix

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • AdWords Remarketing, Facebook Remarketing and Remarketing through Google Analytics for Display Advertising

        Personal Data: Cookies and Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies and email address

    • Social features

      • Inviting and suggesting friends

        Personal Data: various types of Data

Further information about Personal Data

    • Interaction with Better Business Bureau

      The Better Business Bureau button and social widgets (Council of Better Business Bureaus, Inc.)

      The Better Business Bureau button and social widgets are services allowing interaction with the Better Business Bureau social network provided by the Council of Better Business Bureaus, Inc.

      Personal Data collected: Cookies and Usage Data.

      Place of processing: US – Privacy Policy

    • Selling services online

      The Personal Data collected are used to provide the User with services or to sell property tax services.

    • CRM Application Platform

      Method:CRM hosts and runs this Application that provides the Owner with tools including user registration, an interactive customer portal and database management.

      Method:CRM allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Application, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as county property tax records) and used to build private profiles that the Owner can display and use to better serve the customer and improve this Application.

      Method:CRM makes it possible to manage a database of email contacts, phone contacts and other contact information to communicate with the User. Method:CRM also enables the sending of timed messages to the User, such as emails based on specific actions performed on this Application. The service collects data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

      Method:CRM allows this Application to manage support and contact requests received via email or by other means, such as the contact form. The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

      Method:CRM takes all reasonable precautions to keep the User’s information safe and secure. Method:CRM’s state-of-the-art redundant server cluster is hosted and professionally managed by Amazon Web Services, a recognized leader in high-end hosting.

      Method:CRM (Method Integration Incorporated)

      Method:CRM is a customer resource management platform provided by Method Integration Incorporated that allows the Owner to build, run and host this Application. Method:CRM is highly customizable.

      Personal Data collected: email address and various types of Data as specified in the privacy policy of the service.

      Place of processing: Canada – Privacy Policy

    • Electronic Signature Platform

      DocuSign hosts and runs this Application that provides the Owner with tools including electronic signature and digital document management.

      DocuSign (DocuSign Inc.)

      DocuSign is a platform managed by DocuSign Inc. that allows the user to build, run and host this Application. DocuSign is customizable.

      Place of processing: US – Privacy Policy

    • Affiliate Program

      Affiliates are third parties that promote the service provided by the Owner. Affiliates may earn a commission for referring the User to this Application.

      Interaction with Tapfiliate (Tapfiliate B.V.)

      Tapfiliate is an affiliate tracking service provided by Tapfiliate B.V.

      Tapfiliate allows this application to track the source of referrals made by affiliates. The service allows the Owner of this Application to monitor and analyze web traffic and can be used to keep track of User behavior. User behavior may be shared with the affiliate who is the source of a referral. Separate from this Application, publicly available information about the User (such as county property tax records) may be added by the Owner directly to Tapfiliate and shared with affiliates.

      Personal Data collected: Cookies and Usage Data

      Place of processing: USA – Privacy Policy

    • Interaction with live chat services

      This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Application, for contacting and being contacted by this Application support service.
      If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

      Tidio Live Chat Widget (Tidio Ltd.)

      The Tidio Live Chat Widget is a service for interacting with the Tidio live chat platform provided by Tidio Ltd.

      Personal Data collected: Cookies and Usage Data.

      Place of processing: England and Wales – Privacy Policy

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Entitled, LLC - Chicago, IL

      Owner contact email: management@entitledrefunds.com