Privacy Policy of CyberScanner

CyberScanner collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics and Hotjar Form Analysis & Conversion Funnels

        Personal Data: Cookies and Usage Data

      • User ID extension for Google Analytics

        Personal Data: Cookies

    • Contacting the User

      • Contact form

        Personal Data: company name, email address, first name, last name, phone number and website

      • Mailing list or newsletter

        Personal Data: address, company name, email address, first name, last name and phone number

      • Phone contact

        Personal Data: phone number

    • Content commenting

      • Disqus

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Content performance and features testing (A/B testing)

      • Visual Website Optimizer and Optimizely

        Personal Data: Cookies and Usage Data

    • Handling payments

      • Stripe and GoCardless

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • DigitalOcean and Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • New Relic and Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Sendgrid and MailChimp

        Personal Data: email address

    • Registration and authentication

      • Google OAuth, GitHub OAuth and Linkedin OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Direct registration

        Personal Data: address, billing address, budget, city, company name, country, data relating to the point of sale, email address, fax number, field of activity, first name, house number, language, last name, password, phone number, picture, profession, profile picture, province, shipping address, state, Tax ID, Twitter handle, User ID, username, various types of Data, VAT Number, website, workplace and ZIP/Postal code

    • Remarketing and behavioral targeting

      • Remarketing through Google Analytics for Display Advertising, Facebook Remarketing, AdWords Remarketing and Twitter Remarketing

        Personal Data: Cookies and Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies and email address

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies and Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

    • User database management

      • Intercom

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

      • HubSpot CRM

        Personal Data: email address, phone number and various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • What Happens If Our Business Changes Hands?

      We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

      In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes.

    • How Can You Control Your Data?

      When you submit information via Our Site, you may be given options to restrict Our use of your data. We aim to give you strong controls on Our use of your data (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and by managing your Account.

      You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

    • Automated Decision-Making and Profiling

      In the event that We use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on You, You have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from Us.

      The right described above does not apply in the following circumstances:
      a) The decision is necessary for the entry into, or performance of, a contract between the You and Us;
      b) The decision is authorised by law; or
      c) You have given you explicit consent.

      Where We use your personal data for profiling purposes, the following shall apply:
      - Clear information explaining the profiling will be provided, including its significance and the likely consequences;
      - Appropriate mathematical or statistical procedures will be used;
      - Technical and organisational measures necessary to minimise the risk of errors and to enable such errors to be easily corrected shall be implemented; and
      - All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.

      We currently make the following automated decisions:
      - Analysing user actions within the dashboard and contacting them to improve their user experience based on their actions.

      We currently profile your personal data for the following purposes:
      - Analysing your actions within the dashboard and contacting you to improve your user experience based on your actions and interactions with our tools and website.

    • Commercial Affiliation

      This type of service allows CyberScanner to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
      Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with CyberScanner.

      For details of which data are collected, please refer to the privacy policy of each service.

      FirstPromoter (Igil Webs SRL)
      FirstPromoter is a commercial affiliation service provided by Igil Webs SRL.
      Personal Data collected: Cookies, email address, first name, last name and Usage Data.

      Place of processing: United States – Privacy Policy: https://firstpromoter.com/privacy

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by CyberScanner depends on the payment system used.

    • Push notifications

      CyberScanner may send push notifications to the User.

    • Unique device identification

      CyberScanner may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.

    • User identification via a universally unique identifier (UUID)

      CyberScanner may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users' preferences. This identifier is generated upon installation of this Application, it persists between Application launches and updates, but it is lost when the User deletes the Application. A reinstall generates a new UUID.

Contact information

    • Owner and Data Controller

      CyberScanner Ltd, Matthew Murray House, 97 Water Lane, Leeds Yorkshire, LS11 5QN.

      For more information about the owner, contact the following email address:

      Owner contact email: data.protection@cyber-scanner.com