Privacy Policy of Research Hug Ltd

Research Hug Ltd collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name, email address, first name and last name

    • Data transfer outside the EU

      • Other legal basis for Data transfer abroad

        Personal Data: various types of Data

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Tag Management

      • Google Tag Manager

        Personal Data: Cookies and Usage Data

    • User database management

      • Intercom

        Personal Data: Cookies, email address, Usage Data and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Introduction

      Research Hug (“Research Hug”, “we”, “us”, “our”) designs and develops services and applications (“apps”) to empower healthcare professionals to build health apps to allow users of the apps to monitor their health condition and improve their health outcomes. This Privacy Policy relates to the collection and use of information (also referred to as “data”) by us in connection to our services and apps.

      Under the GDPR and the Data Protection Acts, ResearchHug is responsible for monitoring the application of the GDPR in order to protect the rights and freedoms of individuals in relation to processing.

      The tasks of the ResearchHug include promoting public awareness and understanding of the risks, rules, safeguards and rights in relation to processing, handling complaints lodged by data subjects and cooperating with (which includes sharing information with) other data protection authorities in other EU Member States.

      What is the General Data Protection Regulation (GDPR)?

      The General Data Protection Regulation (‘GDPR’) applies from 25 May 2018 and significantly changes data protection law in Europe, strengthening the rights of individuals and increasing the obligations on organisations. The GDPR is designed to give individuals more control over their personal data. (A copy of the GDPR is available here).

      The key principles under the GDPR are lawfulness, fairness and transparency; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidentiality, and accountability (Article 5 of the GDPR).

      Under GDPR data subjects have increased rights. Guidance on these rights is available here.

      The data subject rights are:

      The right to be informed (Articles 12 – 14 of the GDPR);
      The right to access information (Article 15 of the GDPR);
      The right to rectification (Articles 16 & 19 of the GDPR);
      The right to erasure (Articles 17 & 19 of the GDPR);
      The right to data portability (Article 20 of the GDPR);
      The right to object to processing of personal data (Article 21 of the GDPR);
      The right of restriction (Article 18 of the GDPR) and,
      Rights in relation to automated decision making, including profiling (Article 22 of the GDPR).

      Where personal data is kept by the ResearchHug for the performance of its functions, the rights of data subjects and the obligations of the ResearchHug, as a data controller, provided for in Articles 12 to 22 and 34 (which relates to communicating personal data breaches to data subjects) and in Article 5, GDPR (in so far as any of its provisions correspond to the rights and obligations in Articles 12 to 22) are restricted (Section 60(3)(c)(i), Data Protection Acts).

      This means, for example, that the ResearchHug does not have to respond to access requests for personal data under the GDPR where the personal data is kept for the performance of the ResearchHugs’ functions (e.g. complaint handling).

      If you require further information in relation to your rights and this restriction, you can contact our Data Protection Officer (DPO) here: dpo@researchhug.com

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use Research Hug Ltd only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use Research Hug Ltd.

Contact information

    • Owner and Data Controller

      Research Hug Ltd

      Owner contact email: privacy@researchhug.com