Privacy Policy of DocFly

DocFly collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Dropbox account access and Google Drive account access

        Personal Data: Data communicated while using the service

    • Analytics

      • Google Analytics with anonymized IP and Facebook Ads conversion tracking (Facebook pixel)

        Personal Data: Tracker; Usage Data

    • Displaying content from external platforms

      • Font Awesome

        Personal Data: Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Handling payments

      • Stripe and Braintree

        Personal Data: billing address; email address; first name; last name; payment info; purchase history; Tracker

      • Quaderno

        Personal Data: country; email address; first name; last name; payment info; VAT Number

    • Hosting and backend infrastructure

      • Heroku and Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Rollbar

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Logentries

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Twitter Tweet button and social widgets and Facebook Like button and social widgets

        Personal Data: Tracker; Usage Data

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: email address; first name; last name

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Tracker; Usage Data; various types of Data

    • Managing contacts and sending messages

      • Postmark

        Personal Data: company name; email address; first name; last name; Usage Data; various types of Data

      • Mailgun

        Personal Data: email address; first name; last name; Usage Data; various types of Data

    • Managing support and contact requests

      • Freshdesk

        Personal Data: Data communicated while using the service; various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Facebook Authentication

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

      • Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by DocFly

      • Direct registration

        Personal Data: billing address; company name; email address; first name; last name; password; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Tracker; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

Further information about the processing of Personal Data

    • Maxmind

      MinFraud allows DocFly to avoid minimize fraudulent payments. MinFraud (by MaxMind) is used to assess the risk of accepting a payment. MinFraud receives the IP address, proxy or anonymizer data (e.g. such as use of a VPN), email address, device information, billing postal code, billing country, and credit card details (excluding the full credit card number) in order to assess the risk of a fraudulent payment.

      The Device Tracking Add-On for the minFraud services identifies devices as they move across networks and enhances the ability of the minFraud services to detect fraud.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by DocFly depends on the payment system used.

Contact information

    • Owner and Data Controller

      DocTec AG
      Schwingerstrasse 9
      8006 Zürich
      Switzerland

      Our EU and UK Representative: As we do not have an establishment in the European Union (“EU”) or the UK, we have appointed SME Comply Ltd as both our EU representative in Ireland, and UK representative in England. If you wish to raise any issues relating to our processing of your data and/or this Privacy Policy or Cookie Policy more generally, please email our EU and UK representative at eurep@smecomply.com and/or info@smecomply.co.uk or by calling +44 (0)772 556 7465.

      Owner contact email: support@docfly.com