Privacy Policy of Respondents only (Kwiksurveys/FreeOnlineSurveys.com)

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Contacting the User

      • Abuse reports

    • Data transfer outside the EU

      • Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • OVH

      • DigitalOcean and Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Information collection

      • Survey/Form Response meta data (this Application)

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Sendgrid

        Personal Data: Cookies; email address; first name; last name; Usage Data

    • Managing support and contact requests

      • Help Scout

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Is my response anonymous?

      This depends now the form creator has configured the service. We have a range of powerful anonymity features which are enabled by default but can be disabled by the creator.

      Your IP address is always pseudonymised before it is recorded with your survey responses and is therefore unavailable to the creator.

      Anonymous surveys (Default): This will be anonymous unless you enter any Personally Identifiable Information (PII) into the form. For survey creators wanting to record the PII separately see mixed mode below.

      Tracked surveys: Creators can enable a tracking option which will use tracking links in the URL to link a survey to a known recipient.

      Mixed mode (Pro customers) We also offer an advanced feature which allows the creators to mark individual questions as containing PII. These are then recorded separately from the other answers you give. We ensure the PII questions and normal question responses are delivered in a random order in our downloads and reports once a configured number of responses have been received to make it difficult to link up.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Application only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Application.

    • Important: We are not the controller of your question response data.

      We are only the controller for the very limited amount of data listed in this document. We are NOT the controller for your survey responses, the owner of this data is the form creator, likely the person who send you this form.

      For most queries regarding your data you should contact the creator of this form who will be able to assist you in exercising your rights.

Contact information

    • Owner and Data Controller

      Problem Free Ltd.
      Desklodge
      1 Temple Way, Bristol, BS2 0BY
      United Kingdom

      Californian CPPA requests only: +1 833-527-2487 (For GDPR or general support please open a ticket through the application or email below.)

      Owner contact email: support@problemfree.co.uk