Privacy Policy of www.londonsoundacademy.com

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics, Google Analytics with anonymized IP, Heap Analytics, Hotjar Form Analysis & Conversion Funnels, Google Tag Manager, Facebook Ads conversion tracking and Google AdWords conversion tracking

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address

      • Contact form

        Personal Data: email address and first name

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer

        Personal Data: Cookies and Usage Data

    • Handling payments

      • Stripe and PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Cookies, Usage Data and various types of Data

      • Typeform widget

        Personal Data: address, date of birth, email address, field of activity, first name, gender, last name, phone number and profession

    • Interaction with external social networks and platforms

      • ShareThis

        Personal Data: Cookies and Usage Data

    • Interaction with live chat platforms

      • LiveChat Widget

        Personal Data: Cookies and Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies, Usage Data and various types of Data

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: Cookies and email address

      • Facebook Remarketing, AdWords Remarketing and Remarketing through Google Analytics for Display Advertising

        Personal Data: Cookies and Usage Data

    • Traffic optimization and distribution

      • CloudFlare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

    • User database management

      • Intercom

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Acuity Scheduling

      Provider
      Acuity Scheduling, Inc

      Purpose
      Online appointment booking and management

      Personal Data collected
      Cookies
      Usage Data

      Privacy Policy
      Acuity Scheduling is an online appointment management software provider that allows users to choose, book and pay for courses or lessons.

    • Oribi Analytics

      Provider
      Oribi Ltd

      Purpose
      Analytics

      Personal Data collected
      Cookies
      Usage Data

      Privacy Policy
      Oribi Analytics is an analytics service provided by Oribi Ltd

Contact information

    • Owner and Data Controller

      London Sound Academy Limited, 209 Arlington Building Bow Quarter, 60 Fairfield Road, London, E3 2UB

      Owner contact email: hello@londonsoundacademy.com