Privacy Policy of www.londonsoundacademy.com

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Stripe account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Advertising

      • Facebook Audience Network

        Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data

    • Analytics

      • Google Analytics, Google Analytics with anonymized IP, Heap Analytics, Hotjar Form Analysis & Conversion Funnels, Google Tag Manager, Facebook Ads conversion tracking and Google AdWords conversion tracking

        Personal Data: Cookies and Usage Data

    • Backup saving and management

      • Backup on Google Drive

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address

      • Contact form

        Personal Data: email address and first name

      • Phone contact

        Personal Data: phone number

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies and Usage Data

    • Content performance and features testing (A/B testing)

      • Visual Website Optimizer and Google Website Optimizer

        Personal Data: Cookies and Usage Data

    • Displaying content from external platforms

      • Google Calendar widget

        Personal Data: Cookies and Usage Data

      • Typekit

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

    • Handling payments

      • Stripe and PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Cookies, Usage Data and various types of Data

      • Typeform widget

        Personal Data: address, city, country, date of birth, email address, field of activity, first name, gender, last name, phone number and profession

    • Interaction with external social networks and platforms

      • ShareThis

        Personal Data: Cookies and Usage Data

    • Interaction with live chat platforms

      • LiveChat Widget

        Personal Data: Cookies and Usage Data

      • Facebook Messenger Customer Chat

        Personal Data: About Me, Cookies and Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies, Usage Data and various types of Data

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: Cookies and email address

      • Facebook Remarketing, AdWords Remarketing and Remarketing through Google Analytics for Display Advertising

        Personal Data: Cookies and Usage Data

    • Tag Management

      • Segment

        Personal Data: Cookies and Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

    • User database management

      • Intercom

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Acuity Scheduling

      Provider
      Acuity Scheduling, Inc

      Purpose
      Online appointment booking and management

      Personal Data collected
      Cookies
      Usage Data

      Privacy Policy
      Acuity Scheduling is an online appointment management software provider that allows users to choose, book and pay for courses or lessons.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      London Sound Academy Limited, 209 Arlington Building Bow Quarter, 60 Fairfield Road, London, E3 2UB

      Owner contact email: hello@londonsoundacademy.com