Privacy Policy of crowdhouse.ch

Crowdhouse.ch collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Microsoft Advertising and Taboola Monetize Content

        Personal Data: Cookies; Usage Data

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics with anonymized IP, Mouseflow and Facebook Ads conversion tracking (Facebook pixel)

        Personal Data: Cookies; Usage Data

      • User ID extension for Google Analytics

        Personal Data: Cookies

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Tracker; Usage Data

      • Outbrain conversion tracking (Outbrain pixel)

        Personal Data: device information; Tracker; Universally unique identifier (UUID); Usage Data

    • Backup saving and management

      • Backup on Google Drive

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Adobe Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Handling payments

      • Sage Pay

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Human resources

      • Greenhouse Software Inc

    • Infrastructure monitoring

      • Pingdom

        Personal Data: Cookies; Usage Data

      • Bugsnag and Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Typeform widget

        Personal Data: email address; first name; last name; various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Twilio

        Personal Data: phone number

    • Registration and authentication

      • ZeroBounce

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: Cookies; email address

      • Facebook Remarketing

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

      • Segment

        Personal Data: Cookies; Usage Data

    • User database management

      • Intercom

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

      • Salesforce Sales Cloud, Salesforce Marketing Cloud and Pardot

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Bexio AG

      With the business software from bexio AG crowdhouse.ch can create offers, automated invoice and dunning runs. It provides an e-banking integration and online accounting tool. The transmission of information for the execution of services takes place in individual cases and is reduced to a minimum.

      Personal data collected: various types of data as described in the service's privacy policy.
      Place of processing: Switzerland Privacy Policy

    • GARAIO REM

      The real estate software Garaio REM is used for process management in real estate management. These services include accounting, property management, condominium ownership, rent management, procurement, collection/disbursement and reporting. The use of personal data is for the purpose of contract fulfilment and is service-dependent.

      Collected personal data: various types of data, such as personal master data (name, address, e-mail address) and contact data (e.g. telephone, e-mail), contract data (billing and payment data).


      Place of processing: Switzerland – netricsISO certification

    • Data processing - contract fulfilment

      crowdhouse processes personal data of users (especially contact information such as name, surname, date of birth, address, place of residence, email address, telephone number and any other information, which are required for the conclusion of the contract and for processing the contractual relationship) in order to be able to perform the services it offers. These personal data are provided by the user during registration or result from the use of the services offered by crowdhouse. crowdhouse is entitled to request further information from the user, if this is necessary for carrying out an investment desired by the user or for the implementation of the contractual relationship with the user. In particular, crowdhouse requires an actual certified copy of the identity document of the user.

      The personal data disclosed by the user on crowdhouse during the registration and subsequent contractual relationship will be processed for the purpose of providing the services offered on the website (i.e. bringing together real estate offers and potential buyers and investors and managing the properties), for the purpose of processing the contractual relationship with each user and for the purpose of administration of the past and/or planned investments of every user. They can also be processed for marketing purposes and for market research.

      Would a user register thanks to crowdhouse referral program, crowdhouse can disclose the personal data of the user to the recommending investor, so as to register the credit of the discount.

      crowdhouse can disclose or share the user personal data to groups, partner companies and to third parties’ data processing services in Switzerland and abroad, and commission the processing of personal data of the user. These service providers process your personal data only at our request and for our purposes and are contractually obligated to maintain their confidentiality. crowdhouse can also disclose the personal data of the user to the bank in charge of financing the investment desired by the user and to all the offices, agencies and authorities (for instance commissioned notaries) involved with the purchase, processing and holding of the property, as long as it is necessary for the performance of the services offered (such as notarial certifications, entry in the land register, or necessary investigations in the scope of the Swiss Federal Act on the Acquisition of Real estate by persons abroad [BewG], etc.). Furthermore, crowdhouse doesn’t give the personal data to third parties for their own purposes without the user consent, unless crowdhouse had to by law or by order of the government or a judicial authority.

      Would personal data be disclosed abroad, the personal data in the country of the recipient are not subject to a protection equivalent to the Swiss one in any case. crowdhouse ensures in such a case that an adequate level of data protection is however guaranteed abroad and that the necessary technical, organizational, contractual and personal protection measures are taken.

    • Access, correction, cancellation, and contact

      You can request any information, cancellation or correction of your personal data at any time filling out the form with the link below:

      Personal data form

      Your data will be corrected or deleted immediately, unless a cancellation is not possible due to an existing, ongoing real estate investment on the website or any other existing contractual relationship between crowdhouse and the user.

Contact information

    • Owner and Data Controller

      Crowdhouse AG
      Lerchenstrasse 24
      CH-8045 Zürich

      Owner contact email: info@crowdhouse.ch