Privacy Policy of SuperAgency.io

SuperAgency.io collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • Facebook Lookalike Audience

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics and Facebook Ads conversion tracking (Facebook pixel)

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Mailing list or newsletter and Contact form

        Personal Data: email address

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Stripe and PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Facebook Messenger Customer Chat

        Personal Data: Cookies; Data communicated while using the service; Usage Data

    • Managing contacts and sending messages

      • Mailgun

        Personal Data: email address; first name; last name

      • Twilio

        Personal Data: phone number

    • Managing data collection and online surveys

      • Facebook lead ads

        Personal Data: Cookies

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: Cookies; email address

      • Facebook Remarketing

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Segment

        Personal Data: Cookies; Usage Data

    • User database management

      • Intercom

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Push notifications based on the User's geographic location

      SuperAgency.io may use the User's geographic location to send push notifications for the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for some or all of the apps on the particular device.

      Users must be aware that disabling push notifications may negatively affect the utility of SuperAgency.io.

    • How we use Google APIs and data

      SuperAgency use of information received, and SuperAgency transfer of information to any other app, from Google APIs will adhere to Google's Limited Use Requirements.

      We leverage Google APIs to pull in email and calendar data of our users in order to:
      * allow them to send email from their email account
      * scan their emails for messages related to sales activities + display them within our application
      * emails which match sales leads in our system are displayed on the sales lead for everyone to view (who have a SuperAgency account).
      * pull in calendar data related to sales leads (past and upcoming meeting events)
      * allow scheduling meeting events on their google calendar as well

    • Fullstory

      https://www.fullstory.com/legal/privacy/

Contact information

    • Owner and Data Controller

      SuperAgency | 60 Paya Lebar Road, 04-57 Paya Lebar Square
      Singapore, 409051
      Singapore

      Owner contact email: legal@superagency.io