Privacy Policy of snowcountry.eu

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics with anonymized IP

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address and first name

      • Mailing list or newsletter

        Personal Data: address, country, email address, first name, last name and Usage Data

    • Data transfer outside the EU

      • Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Google Maps widget, Vimeo video and YouTube video widget

        Personal Data: Cookies and Usage Data

    • Handling payments

      • Adyen, PayPal, SOFORT and Klarna

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • AddThis and Facebook Like button and social widgets

        Personal Data: Cookies and Usage Data

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: address, country, email address, first name, last name, phone number and User ID

Further information about Personal Data

    • Hosting and backend infrastructure

      This type of service has the purpose of hosting Data and files that enable this Website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Website. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

      MageHost (MageHost B.V.)
      MageHost is a hosting service provided by MageHost B.V.

      Personal Data collected: various types of Data as specified in the privacy policy of the service.
      MageHost processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. MageHost has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. MageHost is obliged to observe secrecy on the grounds of the agreement.

      Place of processing: Netherlands

    • Newsletter management

      This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
      These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

      MailPlus (Spotler Nederland B.V.)
      MailPlus is an email address management and message sending service provided by Spotler Nederland B.V.

      Personal Data collected: email adress, first name, last name, address, country and order history

      Place of processing: Netherlands - Privacy Policy.

    • Backup saving and management

      This type of service allows the Owner to save and manage backups of this Website on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to this Website.

      Backup on Nomadesk (Nomadesk NV)
      Nomadesk is a service to save and manage backups provided by Nomadesk NV

      Personal Data collected: various types of Data as specified in the privacy policy of the service.

      Place of processing: Belgium – Privacy Policy.

    • Shipping and logistics

      Shipping services enable this Website to deliver the ordered products to the User. To ensure greater security, this Website shares only the information necessary to process the shipment. Some of these services may also enable the sending of timed messages to the User, such as emails containing shipping confirmations and status updates.

      PostNL (PostNL Holding B.V.)
      PostNL is a shipping service provided by PostNL Holding B.V.

      Personal Data collected: name, address, country and email address. When PostNL uses subcontractors they will share your data with this third party for the purpose of correct delivery.

      Place of processing: Netherlands – Privacy Policy.

      UPS (United Parcel Service, Inc.)
      UPS is a shipping service provided by United Parcel Service, Inc.

      Personal Data collected: name, address, country and email address. When UPS uses subcontractors they will share your data with this third party for the purpose of correct delivery.

      Place of processing: United States – Privacy Policy.

      DPD (DPD Nederland B.V.)
      DPD is a shipping service provided by DPD Nederland B.V.

      Personal Data collected: name, address, country and email address. When DPD uses subcontractors they will share your data with this third party for the purpose of correct delivery.

      Place of processing: Netherlands – Privacy Policy.

      Paazl (Paazl B.V.)
      Paazl is a logistic service provided by Paazl B.V. which makes it possible to offer different shipping services on the Website.

      Personal Data collected: name, address, country and email address. When DPD uses subcontractors they will share your data with this third party for the purpose of correct delivery.

      Place of processing: Netherlands – Privacy Policy.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Website only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Website.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      Snowcountry B.V.
      Stoutenburgerlaan 17b
      3836 PC Stoutenburg-Noord
      Netherlands

      Owner contact email: helpdesk@snowcountry.nl