Privacy Policy of tilelook.com

Tilelook.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Stripe account access

        Personal Data: Data communicated while using the service

    • Advertising

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • Google Ads conversion tracking and Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • Google Ads Similar audiences and Facebook Lookalike Audience

        Personal Data: Cookies; Usage Data

      • Pinterest Ads

        Personal Data: Usage Data

      • Pinterest Conversion Tag

        Personal Data: device information; Trackers; Usage Data

    • Analytics

      • Google Analytics and HubSpot Analytics

        Personal Data: Cookies; Usage Data

      • Facebook Analytics for Apps

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager

        Personal Data: browser information; IP address; page views; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: address; city; company name; country; email address; first name; last name; phone number; profession; province; state; Usage Data; ZIP/Postal code

      • Phone contact

        Personal Data: phone number

      • Contact form

        Personal Data: company name; country; email address; first name

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies; Usage Data

    • Data transfer outside the EU

      • Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Maps widget and YouTube video widget

        Personal Data: Cookies; Usage Data

      • Font Awesome

        Personal Data: Usage Data

      • TrustBox widget

        Personal Data: clicks; page views; Usage Data

    • Handling payments

      • PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

    • Infrastructure monitoring

      • Uptime Robot

        Personal Data: various types of Data as specified in the privacy policy of the service

      • New Relic

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Facebook Messenger Customer Chat

        Personal Data: Cookies; Data communicated while using the service; Usage Data

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Location-based interactions

      • Geolocation and Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: address; company name; country; email address; first name; last name; phone number; Usage Data

      • HubSpot Email

        Personal Data: email address; Usage Data

      • Trustpilot Automatic Feedback Service

        Personal Data: email address; first name; language; last name; order ID; province

    • Marketing

      • Third party companies to whom we communicate your personal data

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Facebook Authentication and Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Facebook Oauth

        Personal Data: Tracker; various types of Data

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Remarketing with Google Analytics, Facebook Remarketing and LinkedIn Website Retargeting

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Social features

      • Public profile

        Personal Data: address; city; country; first name; geographic position; last name; phone number; picture; profession; province; state; username

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management

        Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Websites covered by this policy

      This policy is applied to all website in the Tilelook network: tilelook.com, tilelook.it, tilelook.es, tilelook.fr, tilelook.de, tilelook.pt, tilelook.cz, tilelook.hu, design.tilelook.com, design3d.tilelook.com

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through tilelook.com to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by tilelook.com depends on the payment system used.

Contact information

    • Owner and Data Controller

      Tecnobit S.r.l. - Via Bortolo Sacchi, 9 - Bassano del Grappa (VI) Italy

      Owner contact email: contact@tilelook.com