Privacy Policy of missgrape.net/

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics Advertising Reporting Features

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Google Analytics (Universal Analytics) and Google Analytics (Universal Analytics) with anonymised IP

        Personal Data: Trackers; Usage Data

      • WooCommerce Order Attribution Tracking

        Personal Data: page views; referral URL; Trackers; Usage Data

    • Collection of privacy-related preferences

      • iubenda Privacy Controls and Cookie Solution

        Personal Data: IP address; Trackers

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: city; company name; country; county; date of birth; email address; first name; gender; last name; phone number; physical address; profession; state; Trackers; Usage Data; website; ZIP/Postal code

      • Contact form

        Personal Data: email address; first name; phone number; various types of Data

    • Displaying content from external platforms

      • Font Awesome, Google Fonts, Instagram Widget and Vimeo video

        Personal Data: Trackers; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps and Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Trustpilot Automatic Feedback Service

        Personal Data: email address; first name; IP address; order ID

    • Managing support and contact requests

      • Freshdesk

        Personal Data: Data communicated while using the service; various types of Data as specified in the privacy policy of the service

      • After-Sales Assistance (management of returns, complaints, and support requests)

    • Registration and authentication provided directly by this Application

      • Direct registration

        Personal Data: email address

    • Remarketing and behavioural targeting

      • Facebook Remarketing

        Personal Data: Trackers; Usage Data

    • Selling goods and services online

      • Execution of the Contract and Tax and Accounting Obligations

    • Tag management

      • Google Tag Manager

        Personal Data: Trackers

    • Traffic optimisation and distribution

      • Cloudflare

        Personal Data: various types of Data as specified in the privacy policy of the service

      • jsDelivr CDN

        Personal Data: Usage Data

    • User database management

      • Brevo marketing automation

        Personal Data: email address; Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

    • Personal Data collected through sources other than the User

      The Owner of this Application may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing. Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

Contact information

    • Owner and Data Controller

      MISS GRAPE SRL
      Viale della Cooperazione, 27/A,
      45100, Rovigo, Italia

      Owner contact email: privacy@missgrape.net