Privacy Policy of IllumiDesk

IllumiDesk collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics and FullStory

        Personal Data: Tracker; Usage Data

    • Hosting and backend infrastructure

      • Netlify

        Personal Data: email address; username

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address; username

    • Managing support and contact requests

      • Salesforce Service Cloud

        Personal Data: Data communicated while using the service; various types of Data as specified in the privacy policy of the service

    • Tag Management

      • Segment

        Personal Data: Tracker; Usage Data

    • User database management

      • Intercom

        Personal Data: Data communicated while using the service; email address; Tracker; Universally unique identifier (UUID); Usage Data; various types of Data as specified in the privacy policy of the service

      • Salesforce Sales Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

Contact information

    • Owner and Data Controller

      IllumiDesk LLC
      6735 Encore Blvd
      Sandy Springs, GA 30328

      Owner contact email: info@illumidesk.com