Privacy Policy of Smartfire Pty Ltd

Smartfire Pty Ltd collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third party services' accounts

      • Access to the Facebook account

        Permissions: About Me, Email, Publish App Activity and Upload Photos

    • Analytics

      • Google Analytics, Facebook Ads conversion tracking, Google Ads conversion tracking and Analytics collected directly

        Personal Data: Cookies and Usage Data

      • Facebook Analytics for Apps

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • TestFlight

        Personal Data: Cookies, email address and Usage Data

      • Google Analytics for Firebase

        Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data

    • Contacting the User

      • Mailing List or Newsletter and Contact form

        Personal Data: email address, first name and last name

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer

        Personal Data: Cookies and Usage Data

    • Data transfer outside the EU

      • Data transfer to countries that guarantee European standards and Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Device permissions for Personal Data access

      • Device permissions for Personal Data access

        Personal Data: Approximate location permission (non-continuous), Camera permission, Reminders permission, Social media accounts permission and Storage permission

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Google Maps widget

        Personal Data: Cookies and Usage Data

    • Handling payments

      • PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • DigitalOcean, Amazon Web Services (AWS), Firebase Hosting, Firebase Legacy and Google Cloud Storage

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Firebase Cloud Firestore, Firebase Cloud Functions and Firebase Realtime Database

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Firebase Crash Reporting

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Location-based interactions

      • Non-continuous geolocation

        Personal Data: geographic position

    • Registration and authentication

      • Facebook Authentication and Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Firebase Authentication

        Personal Data: email address, first name, last name, password, profile picture, social media accounts and username

      • Direct registration

        Personal Data: billing address, company name, data relating to the point of sale, email address, first name, last name, phone number, shipping address and state

    • Remarketing and behavioral targeting

      • Facebook Remarketing, Remarketing through Google Analytics for Display Advertising and AdWords Remarketing

        Personal Data: Cookies and Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies and email address

    • Social features

      • Firebase Dynamic Links

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Smartfire Status & Cook Data

      Smartfire products are cloud enabled in that they communicate the device status to a cloud server for processing, storage and then access by the customer. This data may be stored permanently. Smartfire may process this data for:
      - Statistical reasons such as to understand user behaviour, group trends and to detect anomalies or patterns of behaviour. This helps improve the product and assist our customers to be better cooks
      - Operational reasons to tidy up the data, maintain systems, migrate between versions or platform providers
      - Analysing which platform and equipment customers are using and whether there are other Smartfire applications, features or products that would be better suited
      - Product development research and regression analysis
      - Aggregation of non-personal data for public statistics, ie how many cooks were performed on Smartfire products in the USA last week, how many briskets were cooked last year using Smartfire

    • Smartfire User Profile

      The Smartfire App requires login to identify the user and provide them with their associated devices that have been previously paired. Social media user data (per the privacy sub-sections for Google & Facebook) is requested and stored on a minimal basic info basis, such as name / email / profile photo / identifier. The Smartfire App offers the ability for customers to customise their experience, such as Celsius or Fahrenheit as the scale of choice. This account information and customisation options are saved as part of the user profile within Smartfire databases.
      Smartfire offers customers the ability to contact support with the email address of their account login and request that the user profile is deleted and it'll be deleted from the live database.

    • Push notifications

      Smartfire Pty Ltd may send push notifications to the User.

    • Personal Data collected through sources other than the User

      The Owner of Smartfire Pty Ltd may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
      Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through Smartfire Pty Ltd to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. Smartfire Pty Ltd may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. Smartfire Pty Ltd adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within Smartfire Pty Ltd, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing. To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.
    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Smartfire Pty Ltd depends on the payment system used.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use Smartfire Pty Ltd only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use Smartfire Pty Ltd.

Contact information

    • Owner and Data Controller

      Smartfire Pty Ltd - 200 Pickles Street, South Melbourne VIC 3205 (Australia)

      Owner contact email: hello@smartfire.io