Privacy Policy of Changing Health Platform

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Tracker; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: country; email address; first name; last name; phone number

    • Content commenting

      • Facebook Comments

        Personal Data: Tracker; Usage Data

    • Content performance and features testing (A/B testing)

      • Google Optimize and Google Optimize 360

        Personal Data: Tracker; Usage Data

    • Data transfer outside the EU

      • Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Displaying content from external platforms

      • YouTube video widget

        Personal Data: Tracker; Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Handling activities related to productivity

      • Google Workspace

        Personal Data: email address; first name; last name

    • Hosting and backend infrastructure

      • Google BigQuery, Google Cloud Storage, Heroku and Linode

        Personal Data: various types of Data as specified in the privacy policy of the service

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

    • Infrastructure monitoring

      • Sentry and Uptime Robot

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Nagios

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

      • Logentries

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • LinkedIn button and social widgets

        Personal Data: Tracker; Usage Data

    • Location-based interactions

      • Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Mailgun

        Personal Data: country; email address; first name; last name; various types of Data

      • Mailjet

        Personal Data: email address; first name; last name

    • Managing data collection and online surveys

      • Typeform

        Personal Data: Data communicated while using the service; email address; first name; last name; username

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • WordPress.com

        Personal Data: Data communicated while using the service

    • Registration and authentication

      • Auth0

        Personal Data: email address; first name; last name; password; picture; Tracker; various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Application

      • Direct registration

        Personal Data: city; country; date of birth; email address; first name; language; last name; password; ZIP/Postal code

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Tracker; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

      • Segment

        Personal Data: Tracker; Usage Data

    • User database management

      • Pipedrive

        Personal Data: various types of Data as specified in the privacy policy of the service

      • ZOHO CRM

        Personal Data: email address; first name; language; last name

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • localStorage

      localStorage allows this Application to store and access data right in the User's browser with no expiration date.

    • Preference Cookies

      Preference Cookies store the User preferences detected on this Application in the local domain such as, for example, their timezone and region.

    • sessionStorage

      sessionStorage allows this Application to store and access data right in the User's browser. Data in sessionStorage is deleted automatically when the session ends (in other words, when the browser tab is closed).

    • iubenda Consent Solution localStorage

      iubenda ConS JS library localStorage (IUB_DATA) temporarily stores pending data in a storage space internal to the User's browser (localStorage) until it's received by the API, then it is deleted.

    • iubenda Cookie Solution (consent Cookie)

      iubenda consent Cookie (_iub_cs-X) is set by the iubenda Cookie Solution and stores User preferences related to Trackers in the local domain.

    • iubenda Cookie Solution (remote consent Cookie)

      Remote iubenda consent Cookie (_iub_cs-X) is set by the iubenda Cookie Solution and stores User preferences related to Trackers under the .iubenda.com domain.

    • iubenda CCPA Cookie (usprivacy)

      iubenda CCPA Cookie (usprivacy) is set by the iubenda Cookie Solution and stores California consumer opt-out choices in the local domain.

Contact information

    • Owner and Data Controller

      Changing Health Limited
      CRN: 9922269
      The Catalyst, Newcastle Helix, 3 Science Square, Newcastle upon Tyne, NE4 5TG

      Owner contact email: help@support.changinghealth.com