Privacy Policy of www.standby.me

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel), Hotjar Form Analysis & Conversion Funnels and Demandbase conversion tracking

        Personal Data: Trackers; Usage Data

      • Outbrain conversion tracking (Outbrain pixel)

        Personal Data: device information; Trackers; Universally unique identifier (UUID); Usage Data

    • Analytics

      • Google Analytics, Meta Events Manager and Google Analytics (Universal Analytics) with anonymised IP

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: device information; number of Users; session statistics; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; phone number; physical address

      • Mailing list or newsletter

        Personal Data: email address

    • Displaying content from external platforms

      • Font Awesome

        Personal Data: Trackers; Usage Data

    • Handling payments

      • Stripe and GoCardless

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

      • New Relic

        Personal Data: Trackers

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Trackers; Usage Data; various types of Data

    • Interaction with live chat platforms

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Trackers; Usage Data; various types of Data

    • Interaction with support and feedback platforms

      • Kayako (live chat)

    • Managing contacts and sending messages

      • Mailgun

        Personal Data: email address; first name; Trackers; various types of Data

      • Campaign Monitor

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: email address; Trackers

    • Platform services and hosting

      • Shopify

        Personal Data: Usage Data

    • Registration and authentication provided directly by this Application

      • Direct registration

        Personal Data: various types of Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

    • Traffic optimisation and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Stand by Me 630 Upper Brentwood Road, Romford, RM2 6HS

      Owner contact email: hi@standby.me