Privacy Policy of Covent Garden FX

Covent Garden FX collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • Facebook Lookalike Audience

        Personal Data: Tracker; Usage Data

    • Analytics

      • Google Analytics and Analytics collected directly

        Personal Data: Cookies; Usage Data

      • Google Analytics 4

        Personal Data: browser information; device information; number of Users; session statistics; Usage Data

      • Meta Events Manager

        Personal Data: Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; city; country; date of birth; email address; first name; last name; phone number; various types of Data; ZIP/Postal code

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: city; county; date of birth; email address; first name; gender; last name; phone number; physical address; Tracker; Usage Data; website; ZIP/Postal code

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Font Awesome

        Personal Data: Trackers; Usage Data

    • Handling payments

      • By POS

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

      • Smartlook

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Registration and authentication provided directly by Covent Garden FX

      • Direct registration

        Personal Data: billing address; city; country; county; date of birth; email address; first name; house number; last name; password; physical address; ZIP/Postal code

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: email address; Tracker

      • Facebook Remarketing

        Personal Data: Tracker; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Tracker; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker; Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Covent Garden FX depends on the payment system used.

Contact information

    • Owner and Data Controller

      Covent Garden FX Ltd, 30 Jubilee Market Hall, Covent Garden, London, WC2E 8BE

      Owner contact email: enquiries@coventgardenfx.com