Personal Data processed for the following purposes and using the following services:

• • Access to third-party accounts

    • Facebook account access

      Permissions: Email

    • Bitly account access

      Personal Data: device information; geographic position; Tracker

    • Twitter account access

      Personal Data: email address; password; username

  • Advertising

    • Microsoft Advertising

      Personal Data: Cookies; Usage Data

    • Direct Email Marketing (DEM)

      Personal Data: email address

    • Facebook Audience Network

      Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • LinkedIn conversion tracking (LinkedIn Insight Tag)

      Personal Data: device information; Trackers; Usage Data

    • Meta ads conversion tracking (Meta pixel), Google Ads conversion tracking, Hotjar Form Analysis & Conversion Funnels, X Ads conversion tracking and Quora Conversion Pixel

      Personal Data: Trackers; Usage Data

    • 6sense, Jetpack , Quora Lookalike Audience, StackAdapt, Facebook Lookalike Audience, Google Ad Manager and Google Ads Similar audiences

      Personal Data: Tracker; Usage Data

    • Microsoft Advertising Universal Event Tracking

      Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Universally unique identifier (UUID); Usage Data

    • Quora List Match Audience

      Personal Data: email address; Tracker; Usage Data

  • Analytics

    • Analytics collected directly, Google Analytics, Wordpress Stats, Display Advertising extension for Google Analytics, HubSpot Analytics and Salesforce Analytics Cloud

      Personal Data: Cookies; Usage Data

    • TestFlight

      Personal Data: Cookies; email address; Usage Data

    • User ID extension for Google Analytics

      Personal Data: Cookies

    • Google Analytics for Firebase

      Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • ChartMogul

      Personal Data: financial information; Tracker; Usage Data

    • MixPanel and Google Analytics with anonymized IP

      Personal Data: Tracker; Usage Data

    • Facebook Analytics for Apps

      Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Google Analytics Demographics and Interests reports

      Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

  • Backup saving and management

    • Amazon Glacier

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Contacting the User

    • Phone contact

      Personal Data: phone number

    • Mailing list or newsletter

      Personal Data: company name; country; email address; first name; last name; phone number; profession; state

    • Contact form

      Personal Data: company name; country; email address; first name; last name; number of employees; phone number; profession; state

  • Content commenting

    • Disqus

      Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Disqus with advertising enabled

      Personal Data: Data communicated while using the service; Tracker; Usage Data

  • Content performance and features testing (A/B testing)

    • Google Optimize and Google Optimize 360

      Personal Data: Tracker; Usage Data

  • Displaying content from external platforms

    • Google Fonts

      Personal Data: Tracker; Usage Data

    • Gravatar

      Personal Data: email address; Usage Data

    • YouTube video widget

      Personal Data: Cookies; Usage Data

    • YouTube video widget without cookies

      Personal Data: Usage Data

    • YouTube IFrame Player

      Personal Data: Data communicated while using the service

  • Handling payments

    • Amazon Payments, PayPal, Recurly and Stripe

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Heat mapping and session recording

    • Hotjar Heat Maps & Recordings

      Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

  • Hosting and backend infrastructure

    • Amazon Web Services (AWS), Filestack, Google Cloud Storage and Algolia

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Infrastructure monitoring

    • Pingdom

      Personal Data: Cookies; Usage Data

    • Rollbar

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Interaction with data collection platforms and other third parties

    • Hotjar Recruit User Testers

      Personal Data: Tracker; Usage Data; various types of Data

  • Interaction with external social networks and platforms

    • Facebook Like button and social widgets, Google+ +1 button and social widgets, LinkedIn button and social widgets and Twitter Tweet button and social widgets

      Personal Data: Cookies; Usage Data

  • Interaction with online survey platforms

    • Hotjar Poll & Survey widgets

      Personal Data: Tracker; Usage Data; various types of Data

  • Interaction with support and feedback platforms

    • Zendesk Widget

      Personal Data: Cookies; Usage Data

  • Managing contacts and sending messages

    • Amazon Simple Email Service and Sendgrid

      Personal Data: email address

    • HubSpot Email

      Personal Data: email address; Usage Data

  • Managing data collection and online surveys

    • Facebook lead ads

      Personal Data: company name; country; email address; first name; last name; profession; state; Tracker; Usage Data

  • Managing support and contact requests

    • Zendesk

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Registration and authentication

    • Direct registration

      Personal Data: address; city; company name; country; email address; first name; last name; password; phone number; picture; province; state; username; ZIP/Postal code

    • Facebook Authentication, Google OAuth, Linkedin OAuth, Mailchimp OAuth and Twitter OAuth

      Personal Data: various types of Data as specified in the privacy policy of the service

    • Auth0

      Personal Data: Cookies; email address; first name; last name; password; picture; various types of Data as specified in the privacy policy of the service

    • Facebook Oauth

      Personal Data: Tracker; various types of Data

  • Remarketing and behavioral targeting

    • Remarketing with Google Analytics, LinkedIn Website Retargeting, Facebook Remarketing and Google Ads Remarketing

      Personal Data: Cookies; Usage Data

    • Facebook Custom Audience

      Personal Data: Cookies; email address

    • Quora Website Traffic Audience, Salesforce Audience Studio, Twitter Remarketing and Google Ad Manager Audience Extension

      Personal Data: Tracker; Usage Data

    • Twitter Tailored Audiences

      Personal Data: email address; Tracker

  • Social features

    • Public profile

      Personal Data: first name; last name; picture; profession

    • Inviting and suggesting friends

      Personal Data: Various types of Data

  • SPAM protection

    • Google reCAPTCHA

      Personal Data: Cookies; Usage Data

  • Tag Management

    • Google Tag Manager

      Personal Data: Usage Data

  • User database management

    • HubSpot CRM

      Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

    • Salesforce Sales Cloud and HubSpot Lead Management

      Personal Data: various types of Data as specified in the privacy policy of the service

    • Salesforce Marketing Cloud

      Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Clearbit, Inc.

    Clearbit provides products and data APIs to enrich contact information. Some Cloud Academy contacts receive enrichment.
    Personal data collected: Users' corporate headquarters location and various metadata specified in the privacy policy of the service.
    Place of processing: United States
    Privacy Policy: https://clearbit.com/privacy

  • Zapier, Inc.

    Zapier is web-service that allows integrating multiple web applications via API.
    Personal data collected: Users’ various metadata specified in the privacy policy of the service.
    Place of processing: United States
    Privacy Policy: https://zapier.com/privacy/

  • Delighted

    Delighted uses the Net Promoter System® to gather feedback from users via a single question survey.
    Personal data collected: Users email addresses and subscription plans details.
    Place of processing: United States
    Privacy Policy: https://delighted.com/privacy

  • Chart.io Inc.

    Chartio is a cloud-based business analytics solution provided by Chart.io, Inc.
    Personal Data collected: various types of Data as specified in the privacy policy of the service.
    Privacy Policy https://chartio.com/about/legal/privacy/. Privacy Shield participant https://chartio.com/about/legal/privacyshield/

  • Stitch Data, Inc.

    Stitch Data is a cloud-first, developer-focused platform for rapidly moving data provided by Stitch, Inc.

    Place of processing: United States
    Privacy Policy: https://www.stitchdata.com/privacy/. Privacy Shield participant.

  • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by CloudAcademy.com depends on the payment system used.

  • Automated decision-making

    Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. CloudAcademy.com may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. CloudAcademy.com adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
    Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
    The rationale behind the automated decision making is:

    • to enable or otherwise improve the decision-making process;
    • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
    • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
    • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within CloudAcademy.com, Users can check the relevant sections in this document.

    Consequences of automated decision-making processes for Users and rights of Users subjected to it

    As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
    In particular, Users have the right to:

    • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
    • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
    • request and obtain from the Owner human intervention on such processing.

    To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.

  • Personal Data collected through sources other than the User

    The Owner of CloudAcademy.com may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
    Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

  • Push notifications

    CloudAcademy.com may send push notifications to the User.

  • The Service is not directed to children under the age of 13

    Users declare themselves to be adult according to their applicable legislation. Minors may use CloudAcademy.com only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use CloudAcademy.com.

  • Analysis and predictions based on the User’s Data (“profiling”)

    The Owner may use the Personal and Usage Data collected through CloudAcademy.com to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
    User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
    The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

  • Unique device identification

    CloudAcademy.com may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.

Contact information

• • Owner and Data Controller

    Cloud Academy, Inc. - 5214F Diamond Heights Blvd., 157, San Francisco CA, United States

    Owner contact email: support@cloudacademy.com