Privacy Policy of Close

Close collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics, HubSpot Analytics and Amplitude Analytics

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; first name; last name; number of employees; phone number; website

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Rollbar

        Personal Data: various types of Data as specified in the privacy policy of the service

      • New Relic

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Location-based interactions

      • Geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • HubSpot Email

        Personal Data: email address; Usage Data

      • Customer.io

        Personal Data: Cookies; email address; Usage Data

      • Twilio

        Personal Data: phone number

      • Mailgun

        Personal Data: email address

    • Managing support and contact requests

      • Desk.com and Help Scout

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Tag Management

      • Segment

        Personal Data: Cookies; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Full Story

      https://www.fullstory.com/legal/privacy/

    • MaxMind

      https://www.maxmind.com/en/privacy_policy

    • How we use Google APIs and data

      Close's use of information received, and Close's transfer of information to any other app, from Google APIs will adhere to Google's Limited Use Requirements.
      We leverage Google APIs to pull in email and calendar data of our users in order to:
      * allow them to send email from their email account
      * scan their emails for messages related to sales activities + display them within our application
      * emails which match sales leads in our system are displayed on the sales lead for everyone to view (who have a Close account).
      * pull in calendar data related to sales leads (past and upcoming meeting events)
      * allow scheduling meeting events on their google calendar as well

Contact information

    • Owner and Data Controller

      Close
      PO Box 1145
      Jackson, WY 83001
      USA

      Owner contact email: dpo@close.com