Privacy Policy of www.venetiangoldluxury.com

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Hotjar Form Analysis & Conversion Funnels and Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • WhatsApp Business direct marketing

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Analytics

      • Analytics collected directly

        Personal Data: Usage Data

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager

        Personal Data: browsing history; clicks; page views; Trackers; Usage Data

      • Matomo Cloud

        Personal Data: device information; Trackers; Usage Data

      • WooCommerce Order Attribution Tracking

        Personal Data: page views; referral URL; Trackers; Usage Data

    • Building and running this Application

      • WordPress (self-hosted)

        Personal Data: date of birth; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: city; email address; first name; last name; phone number

      • Mailing list or newsletter

        Personal Data: email address; Trackers; Usage Data

    • Displaying content from external platforms

      • Font Awesome, Google Fonts and YouTube video widget

        Personal Data: Trackers; Usage Data

      • Google Maps widget

        Personal Data: Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • Microsoft Clarity

        Personal Data: clicks; interaction events; session duration; Trackers; Usage Data

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Trackers; Usage Data; various types of Data

    • Interaction with live chat platforms

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Trackers; Usage Data; various types of Data

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: email address; username

      • Elementor Form widget

        Personal Data: Data communicated while using the service; Trackers; Usage Data

    • Managing support and contact requests

      • WhatsApp Business customer support

        Personal Data: Data communicated while using the service; Usage Data

    • Platform services and hosting

      • WordPress.com

        Personal Data: email address

      • WooCommerce

        Personal Data: billing address; data relating to the point of sale; email address; name; order ID; payment info; phone number; shipping address; Trackers; Usage Data

    • Registration and authentication

      • WordPress.com Single Sign On

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

    • Spam and bots protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Trackers

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      Venetian Gold spa - Via E. Fermi – Zona Ind. Aussa Corno 33058 – San Giorgio di Nogaro Italia

      Owner contact email: info@venetiangoldluxury.com