Privacy Policy of www.cocoskinlaserhealth.com.au

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; phone number

      • Mailing list or newsletter

        Personal Data: email address; first name; last name

      • Phone contact

        Personal Data: phone number

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Instagram widget, Vimeo video and Mapbox widget

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

    • Managing contacts and sending messages

      • Constant Contact

        Personal Data: email address; first name; last name

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Facebook Remarketing and Remarketing with Google Analytics

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Tag Management

      • Google Tag Manager

        Personal Data: Cookies; Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Telephone Communication and Data Use

      Our telephone communications system collects personal data for the purposes of improving business functions (delivering content and services to clients). Personal data collected using this method may include the user's phone number, IP address and internet based activity. The security of this data is taken very seriously, all data recorded using this method is stored in Australia using a secure third party provider. The user has the right to request access to this data by submitting their request in writing to the owner. A reply to the user will be made within 30 days.

    • Online Web Chat

      The website utilises a web based chat service for the purpose of improving business functions (delivering content and services to clients). Personal data and other communication including sensitive data shared by the user is recorded and stored in Australia within the owner's secure database. This may include medical history and treatment history information.

      The security of all data recorded in this process is taken very seriously and is stored within the owner's secure database within Australia. The user has the right to request access to this data by submitting their request in writing to the owner. A reply to the user will be made within 30 days.

      The user has the right to deal with the owner anonymously, or under a pseudonym unless it is impracticable for the owner to do so or unless the owner is required or authorised by law to only deal with identified individuals.

    • Online Bookings

      The website provides an online booking service to make it easier for the user to access appointments and services. The online booking process requests personal data such as name, email and phone number in order to provide the service and link the user to the owner's database. Due to the medical nature of some services offer by the owner, the online booking process may also collect other personal data and sensitive information relating to the user's medical history and treatment history to enable the owner to provide the relevant service to the user. The user has the right to deal with the owner anonymously, or under a pseudonym unless it is impracticable for the owner to do so or unless the owner is required or authorised by law to only deal with identified individuals.

      The security of all data recorded in this process is taken very seriously and is stored within the owner's secure database within Australia. The user has the right to request access to this data by submitting their request in writing to the owner. A reply to the user will be made within 30 days.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      Coco Skin Laser Health
      Level 5 175 Scott St, Newcastle 2300

      Owner contact email: reception@cocoskinlaserhealth.com.au