Privacy Policy of www.primogrill.com

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: About Me; Email; Share; Tracker

    • Analytics

      • Google Analytics and Analytics collected directly

        Personal Data: Tracker; Usage Data

      • Google Analytics for Firebase

        Personal Data: device information; In-app purchases; Tracker; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: country; email address; first name; last name; phone number; various types of Data; ZIP/Postal code

      • Mailing list or newsletter

        Personal Data: company name; country; email address; first name; last name; physical address; ZIP/Postal code

    • Data transfer outside of the UK

      • Data transfer abroad based on consent (UK) and Data transfer abroad based on standard contractual clauses (UK)

        Personal Data: various types of Data

    • Data transfer outside the EU

      • Data transfer abroad based on consent, Data transfer abroad based on standard contractual clauses and Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Device permissions for Personal Data access

      • Device permissions for Personal Data access

        Personal Data: Approximate location permission (non-continuous); Bluetooth sharing permission; Photo Library permission; Reminders permission; Social media accounts permission; Storage permission

    • Displaying content from external platforms

      • YouTube video widget

        Personal Data: Tracker; Usage Data

    • Handling payments

      • Apple Pay

        Personal Data: billing address; email address; first name; last name; payment info; purchase history; various types of Data as specified in the privacy policy of the service

      • Payments processed via the Apple App Store

        Personal Data: billing address; email address; first name; last name; payment info; purchase history; username

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS), DigitalOcean and Firebase Hosting

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Firebase Cloud Firestore, Firebase Cloud Functions, Firebase Cloud Storage and Firebase Realtime Database

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Location-based interactions

      • Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: company name; country; email address; first name; gender; last name; phone number; physical address

      • Firebase Notifications and Firebase Cloud Messaging

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Apple App Store

        Personal Data: Usage Data

    • Registration and authentication

      • Facebook Oauth

        Personal Data: Tracker; various types of Data

      • Facebook Authentication

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

      • Firebase Authentication

        Personal Data: email address; first name; last name; password; phone number; profile picture; social media accounts ; username

      • Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing

        Personal Data: Tracker; Usage Data

    • Social features

      • Firebase Dynamic Links

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker; Usage Data

Further information about Personal Data

    • Primo Plus Status & Cook Data

      Primo Plus Controllers are BBQ accessories developed and maintained by a third party - Smartfire Pty Ltd (Smartfire). These controllers are cloud enabled in that they communicate the device status to a cloud server for processing, storage and then access by the customer. This data is owned by Smartfire and may be stored permanently.
      Smartfire may process this data for:
      - Statistical reasons such as to understand user behaviour, group trends and to detect anomalies or patterns of behaviour. This helps improve the product and assist our customers to be better cooks
      - Operational reasons to tidy up the data, maintain systems, migrate between versions or platform providers
      - Analysing which platform and equipment customers are using and whether there are other Smartfire applications, features or products that would be better suited
      - Product development research and regression analysis
      - Aggregation of non-personal data for public statistics, ie how many cooks were performed on Smartfire products in the USA last week, how many briskets were cooked last year using Smartfire products.

    • Primo Plus User Profile

      The Primo Plus App (maintained and operated by Smartfire Pty Ltd) requires login to identify the user and provide them with their associated devices that have been previously paired. Social media user data (per the privacy sub-sections for Google & Facebook) is requested and stored on a minimal basic info basis, such as name / email / profile photo / identifier. The App offers the ability for customers to customise their experience, such as Celsius or Fahrenheit as the scale of choice. This account information and customisation options are saved as part of the user profile within Smartfire databases.
      Smartfire offers customers the ability to contact support (support@smartfirebbq.com) with the email address of their account login and request that the user profile is deleted and it'll be deleted from the live database.

    • Requesting Deletion of User Profile and Data

      You may request deletion of your user profile and data at anytime. Please send either a support request from the App or contact us at support@smartfirebbq.com. Please include information on your full name and the email address associated with your email / Google / Facebook / Apple sign in method.

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through this Application to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. This Application may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. This Application adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within this Application, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing.

      To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.

    • Push notifications

      This Application may send push notifications to the User to achieve the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for this Application, some or all of the apps on the particular device.
      Users must be aware that disabling push notifications may negatively affect the utility of this Application.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Primo Ceramic Grills
      918 Freeburg Ave
      Belleville, IL 62220

      800-851-3153

      Owner contact email: info@empirecomfort.com