Privacy Policy of www.ascona-locarno.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: Email

    • Advertising

      • Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel) and Google Ad Manager

        Personal Data: Trackers; Usage Data

      • Salesforce and Facebook Lookalike Audience

        Personal Data: Cookies; Usage Data

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • Google Ads Smart Bidding

        Personal Data: device information; page views; search history

    • Analytics

      • Salesforce Analytics Cloud

        Personal Data: Cookies; Usage Data

      • Facebook Analytics for Apps

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Analytics Advertising Reporting Features

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics 4

        Personal Data: browser information; device information; Usage Data

      • Meta Events Manager

        Personal Data: Trackers; Usage Data

      • Google Analytics Demographics and Interests reports

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Google Analytics for Firebase

        Personal Data: Application opens; Application updates; device information; geography/region; launches; number of sessions; number of Users; operating systems; session duration

      • Google Looker Studio

        Personal Data: Usage Data

      • Salesforce Marketing Cloud Intelligence

        Personal Data: clicks; date of the message; email opens; interaction events; keypress events; page events; page views; purchase history; social media accounts; time the message was received; time the message was sent; Usage Data; video views

    • Collection of privacy-related preferences

      • iubenda Privacy Controls and Cookie Solution

        Personal Data: IP address; Trackers

    • Connecting Data

      • Zapier

        Personal Data: device information; Usage Data

    • Contacting the User

      • Mailing list or newsletter and Contact form

        Personal Data: email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Vimeo video, Google Maps widget, Instagram widget, YouTube video widget and TripAdvisor widget

        Personal Data: Cookies; Usage Data

    • Handling activities related to productivity

      • Google Docs

        Personal Data: Data communicated while using the service; Usage Data

      • Google Sheets

        Personal Data: Data communicated while using the service; device information; Trackers; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Google Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Twitter Tweet button and social widgets, Pinterest “Pin it” button and social widgets, LinkedIn button and social widgets and Google+ +1 button and social widgets

        Personal Data: Cookies; Usage Data

    • Managing data collection and online surveys

      • Google Forms

        Personal Data: answers to questions; email address; Trackers; Usage Data

      • JotForm

        Personal Data: email address; Trackers; Usage Data

    • Managing support and contact requests

      • Salesforce Service Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Facebook Authentication, Google OAuth and Instagram Authentication

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Remarketing with Google Analytics and Facebook Remarketing

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • User database management

      • Salesforce Sales Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Salesforce Marketing Cloud

        Personal Data: email address; first name; last name; Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      Organizzazione turistica Lago Maggiore e Valli
      Casella Postale 462
      6601 Locarno

      Owner contact email: privacy@ascona-locarno.com