Privacy Policy of zicaffe.com

Zicaffe.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Facebook Lookalike Audience and Google Ads Similar audiences

        Personal Data: Tracker; Usage Data

    • Analytics

      • Google Analytics, Facebook Ads conversion tracking (Facebook pixel) and Google Ads conversion tracking

        Personal Data: Cookies; Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address

      • Phone contact

        Personal Data: phone number

      • Contact form

        Personal Data: email address; first name; last name; phone number

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Maps widget

        Personal Data: Tracker; Usage Data

    • Handling payments

      • Stripe and PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Handling productivity related activity

      • Google Workspace

        Personal Data: Tracker

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Serverplan

        Personal Data: Usage Data

    • Interaction with data collection platforms and other third parties

      • Mailchimp widget

        Personal Data: Tracker

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: Data communicated while using the service

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: email address; first name; last name

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: address; country; email address; first name; last name; Usage Data; various types of Data

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • PrestaShop and WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Google Ads Remarketing

        Personal Data: Cookies; Usage Data

      • Facebook Remarketing

        Personal Data: Tracker; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by zicaffe.com depends on the payment system used.

Contact information

    • Owner and Data Controller

      Zicaffè S.p.a - C.da S.Silvestro 139A - 91025 Marsala (TP) - Italy

      Owner contact email: info@zicaffe.com