Privacy Policy of www.lesilla.com

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Microsoft Advertising, Facebook Lookalike Audience, Teads, Google Ads Similar audiences, Google AdSense and Criteo

        Personal Data: Tracker; Usage Data

      • Facebook Audience Network

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics, Facebook Ads conversion tracking (Facebook pixel), Yandex Metrica, Hotjar Form Analysis & Conversion Funnels, Google Ads conversion tracking and Google Analytics with anonymised IP

        Personal Data: Tracker; Usage Data

      • YouTube Analytics and Reporting API

        Personal Data: Data communicated in order to use the Service; Data communicated while using the service; device information; password; Tracker; Usage Data; User ID; username

      • Facebook Analytics for Apps

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

      • User ID extension for Google Analytics

        Personal Data: Tracker

      • Google Analytics Advertising Reporting Features

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics Demographics and Interests reports

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • hotjar.com, google‚Äźanalytics.com and www.lesilla.com

    • Displaying content from external platforms

      • Font Awesome

        Personal Data: Usage Data

      • YouTube video widget

        Personal Data: Tracker; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Mailchimp widget

        Personal Data: email address; first name; last name; phone number; Usage Data

      • Hotjar Recruit User Testers

        Personal Data: Tracker; Usage Data; various types of Data

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: company name; country; Data communicated while using the service; email address; first name; last name; phone number; physical address; Tracker; Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Tracker; Usage Data; various types of Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: company name; country; date of birth; email address; first name; gender; last name; phone number; physical address; Tracker; Usage Data; username

    • Managing contacts and sending messages

      • Amazon Simple Email Service

        Personal Data: email address

    • Managing data collection and online surveys

      • Facebook lead ads

        Personal Data: country; date of birth; first name; gender; last name

      • Hotjar surveys

        Personal Data: Tracker

    • Marketing

      • Stileo, youtube.com, google.com, facebook.com, doubleclick.net and bing.com

    • Platform services and hosting

      • Amazon Appstore

        Personal Data: Usage Data

    • Remarketing and behavioural targeting

      • Facebook Remarketing, Google Ads Remarketing, Remarketing with Google Analytics and Criteo Dynamic Retargeting

        Personal Data: Tracker; Usage Data

      • Facebook Custom Audience

        Personal Data: email address; Tracker

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • facebook.com

      Used by Facebook to identify users' browsers
      Used by Facebook to improve friend recommendations

    • www.lesilla.com

      It ensures visitor browsing security by preventing request forgery between sites. This cookie is essential for the security of the website and the visitor.
      It stores the session identifier of the individual visitor.
      Stores the hash of the current page in order to return the cached version to the logged in user.
      It stores the visitor's choice to accept the cookie policy.
      It stores information about the visitor's geolocation, specifically the store view visited and the shipping country selected.
      Stores the visitor's display of the warning popup that appears when visiting a store view that is not consistent with the geolocated country.
      Cookie stored at the time when the visitor sees the popup for subscribing to the newsletter, in order not to propose it again for the duration of the cookie.
      Cookie stored when the visitor sees the popup with a custom code and custom duration inserted in the page, so as not to propose it again for the duration of the cookie.
      Stores the IDs of the products the visitor wants to compare (if the feature is active).
      It stores the elements already displayed in the banners with "Scratch and Win" functionality (if active).
      Stores the id of an order that the visitor consults as a guest.
      It collects information about which products have been recently viewed by the visitor.

Contact information

    • Owner and Data Controller

      Le Silla - Sicap Srl Via San Crispino, 37 - 63821 Porto Sant'Elpidio (FM)

      Owner contact email: customercareshoponline@lesilla.com