Privacy Policy of Pay.com Group of companies

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ad Manager

        Personal Data: Tracker; Usage Data

      • Salesforce

        Personal Data: Trackers; Usage Data

    • Analytics

      • Hotjar Form Analysis & Conversion Funnels, Facebook Ads conversion tracking (Facebook pixel) and Google Analytics

        Personal Data: Tracker; Usage Data

      • Salesforce Analytics Cloud, HubSpot Analytics and FullStory

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: city; company name; country; county; date of birth; email address; fax number; field of activity; first name; gender; last name; phone number; physical address; profession; state; User ID; various types of Data; website; ZIP/Postal code

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Handling compliance

      • Performing Know-Your-Client (KYC) Procedures (Merchants & Vendors)

    • Handling payments

      • Processing of online transactions (Consumers)

      • WorldPay

        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; physical address; purchase history; Trackers

      • Apple Pay and Google Pay

        Personal Data: billing address; email address; first name; last name; payment info; phone number; purchase history; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • PayPal

        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; purchase history; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service

      • PayPal Carrier Payments

        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; purchase history; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • PayPal Payments Hub

        Personal Data: billing address; device information; email address; first name; last name; password; payment info; phone number; purchase history; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Mailchimp widget

        Personal Data: email address; first name; last name; phone number; Tracker; Usage Data

    • Interaction with external social networks and platforms

      • PayPal button and widgets

        Personal Data: Trackers; Usage Data

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: company name; country; Data communicated while using the service; email address; first name; last name; phone number; physical address; Trackers; Usage Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: company name; country; date of birth; email address; first name; gender; last name; phone number; physical address; Trackers; Usage Data; username

    • Managing contacts and sending messages

      • HubSpot Email

        Personal Data: email address; Usage Data

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Webflow

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Log In with PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Salesforce Audience Studio

        Personal Data: Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker; Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

    • User database management

      • HubSpot CRM

        Personal Data: company name; country; Current City; email address; first name; gender; last name; phone number; physical address; profession; purchase history; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management

        Personal Data: city; company name; country; date of birth; email address; first name; gender; last name; phone number; physical address; profession; purchase history; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Engagement with Third-Parties

      We may disclose the personal information we collect about you to a third party for business purposes. Such purposes may include the engagement of third parties for the undertaking, or completion of specific parts of our operations, functions or procedures. In doing so, Pay.com will enter into a written agreement with such third party that requires the recipient to both keep the personal information confidential and not use it for any purpose(s) other than those necessary to perform such procedures.

Contact information

    • Owner and Data Controller

      PAYCOMCY LIMITED, a limited liability company duly registered under the laws of the Republic of Cyprus, reg. no. HE 408974, with registered address at Andrea Kariolou 38, Agios Athanasios, 4102, Limassol, Cyprus
      Pay.com US, Inc, a corporation registered under the laws of the State of Delaware with file number 6425328 and whose registered office is at 8 The Green, Ste R, Dover County of Kent, 19901

      Data Protection Officer contact details: legal@pay.com

      Owner contact email: info@pay.com