Privacy Policy of incident.io

Incident.io collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

      • Hotjar Form Analysis & Conversion Funnels

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Tracker; Usage Data

      • Matomo and Google Analytics 4

        Personal Data: Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address

    • Handling payments

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Google BigQuery and Heroku

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Netlify

        Personal Data: email address

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Trackers; Usage Data; various types of Data

    • Interaction with external social networks and platforms

      • Twitter Tweet button and social widgets

        Personal Data: Tracker; Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Trackers; Usage Data; various types of Data

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

      • Segment

        Personal Data: Data communicated in order to use the Service; Data communicated while using the service; Trackers; Usage Data; various types of Data; various types of Data as specified in the privacy policy of the service

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

    • User database management

      • Intercom

        Personal Data: Data communicated while using the service; email address; Tracker; Universally unique identifier (UUID); Usage Data; various types of Data as specified in the privacy policy of the service

      • HubSpot CRM

        Personal Data: company name; email address; first name; last name; profession; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      incident.io

      Owner contact email: support@incident.io