Privacy Policy of filotrack.com

Filotrack.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking, Hotjar Form Analysis & Conversion Funnels and Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

      • Google Analytics 4

        Personal Data: Usage Data

      • Meta Events Manager

        Personal Data: Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; first name; last name; phone number; various types of Data

      • Mailing list or newsletter

        Personal Data: address; city; company name; country; email address; first name; gender; last name; phone number; province; state; ZIP/Postal code

      • Phone contact

        Personal Data: phone number

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Google Fonts and Vimeo video

        Personal Data: Trackers; Usage Data

    • Handling payments

      • PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Twitter Tweet button and social widgets, Pinterest “Pin it” button and social widgets and LinkedIn button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: email address; Usage Data

    • Managing landing and invitation pages

      • Unbounce

        Personal Data: Cookies; email address; Usage Data

    • Managing support and contact requests

      • Freshdesk

        Personal Data: Data communicated while using the service; various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: address; city; email address; first name; last name; phone number; province; state; ZIP/Postal code

    • Remarketing and behavioral targeting

      • Facebook Remarketing, Google Ads Remarketing and Remarketing with Google Analytics

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • Pipedrive

        Personal Data: various types of Data as specified in the privacy policy of the service

      • ActiveCampaign

        Personal Data: Cookies; email address; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      Filo Srl - Viale dei Santi Pietro e Paolo 24, 00144 Rome, Italy

      Owner contact email: privacy@filotrack.com