Privacy Policy of Candor

Candor collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Facebook Lookalike Audience and Google AdSense

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics, Quora Conversion Pixel, LinkedIn conversion tracking, Amplitude, Google Ads conversion tracking and Twitter Ads conversion tracking

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Netlify

        Personal Data: Data communicated while using the service

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • Drift Widget

        Personal Data: Cookies; Data communicated while using the service; Usage Data; various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address

    • Managing web conferencing and online telephony

      • Livestorm

        Personal Data: company name; Data communicated while using the service; email address; first name; last name

    • Registration and authentication

      • Auth0

        Personal Data: Cookies; email address; first name; last name; password; picture; various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing, LinkedIn Website Retargeting and Twitter Remarketing

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience and Twitter Tailored Audiences

        Personal Data: Cookies; email address

    • Tag Management

      • Segment

        Personal Data: Cookies; Usage Data

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • Intercom

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

      • ActiveCampaign

        Personal Data: Cookies; email address; various types of Data as specified in the privacy policy of the service

      • Pipedrive

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Candor depends on the payment system used.

Contact information

    • Owner and Data Controller

      Candor Inc.
      237 Kearny Street #9007
      San Francisco, CA 94108

      Owner contact email: hello@candor.co