Privacy Policy of

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google Ad Manager

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; phone number

      • Mailing List or Newsletter

        Personal Data: email address

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

    • Location-based interactions

      • Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • MailUp

        Personal Data: email address

    • Managing support and contact requests

      • ZOHO CRM Email

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: address; city; company name; country; date of birth; email address; first name; last name; password; phone number; state; Tax ID; VAT Number; workplace; ZIP/Postal code

    • Remarketing and behavioral targeting

      • Google Ad Manager Audience Extension

        Personal Data: Cookies; Usage Data

    • User database management

      • ZOHO CRM

        Personal Data: email address; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Smartlook

      Privacy statement is developed and operated by, s.r.o., VAT ID : CZ03668681 ("Smartsupp"). All user personal information is considered private. Smartsupp does not share any personal information of its users with 3rd parties.

      Where is personal information stored?

      Personal information is stored on Smartsupp servers located in the Czech Republic. The Czech Republic is a member state of the European Union. Data is not stored or being sent outside of European Union in any way.

      How is personal information secured?

      Smartsupp protects personal information with use of the latest industry standards and security measures. Communication between and Smartsupp servers is secured by SSL/TLS encryption (secure sockets layer / transport layer security). Communication between Smartsupp servers and the dashboard is also secured by SSL/TLS encryption. Personal information is stored on Smartsupp servers and complies with with TIER 3+ security standards.

      A Smartlook user can access and update personal information after signing in to the Smartlook account located under the dashboard page. To sign in, the user is required to know his/her login credentials - email address and password. There is no way to access personal information without knowing the login credentials, therefore no unauthorized party can access it. The sign in process, Smartlook account and personal information are secured with SSL/TLS encryption.

      What kind of personal information is being collected? might, but is not obliged to, collect following information. All personal information mentioned below is considered private and is handled according to this privacy statement.

      1. User personal information: Upon account creation the user is required to fill in his email address and a password. The user can update this information after signing in to his/her account under the dashboard page.

      2. Visitor personal information: Visitors of website, or visitors of any website where Smartlook code is used, might enter personal information. This information is also stored on the Smartsupp servers.

      Every Smartlook user has access to the personal information of visitors on their website where Smartlook code is used. Because a visitor may provided personal information on a Smartlook users website, this creates a legal relation between the Smartlook user and the visitor. Smartlook users can access and handle the personal information of their visitors collected through Smartlook code placed on their website. Smartlook users should handle the personal information of their users according to his/her own privacy statement and/or terms & conditions. Smartsupp is in not responsible for the behavior or any acts of Smartlook users in connection to handling visitor personal information. Protection and handling of collected visitor personal information is the sole responsibility of the Smartlook user.

      3. Technical information: while using Smartlook, certain data about visitors might be collected to improve the Smarlook product, e.g. IP address, type and version of browser, type and version of operating system, approximate location, etc.

      How do we use Cookie files?

      While using Smartlook, temporary files, known as Cookie files, can be stored and processed. By processing cookie files personal information might be collected and linked with the visitor. This personal information is used solely to improve the Smartlook services. Smartsupp respects privacy of its users and visitors and while processing Cookie files we follow the privacy rules of the European Union.

      A visitor can prevent collection and storing of Cookie files by turning off Cookies, or browsing the web in Incognito (private) mode, where he/she remains anonymous. This mode is supported in all modern browsers. By doing so, the user acknowledges that Smartlook services might not work properly and that use of Smartlook services can exhibit unexpected behavior.

      Changes of this privacy statement

      Smartsupp reserves the right to change or update this privacy statement without further notice. It is recommended that users check this privacy statement regularly to have the latest information about privacy policy. An up-to-date version of this privacy statement can always be found on our website

Contact information

    • Owner and Data Controller

      Mainvar LTD
      International House, 24 Holborn Viaduct,
      London, EC1A 2BN, United Kingdom
      Company Number 11148473

      Owner contact email: