Privacy Policy of SunCoast Learning Systems

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics (Universal Analytics)

        Personal Data: Cookies; Usage Data

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Displaying content from external platforms

      • Font Awesome

        Personal Data: Usage Data

    • Handling payments

      • CardConnect

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Information collection

      • Processing Completion of Course(s)

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: Data communicated while using the service; email address; first name; last name

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Amazon CloudFront

        Personal Data: browser information; city; country; county; device information; geography/region; IP address; latitude (of city); longitude (of city); metro area; operating systems; state; Usage Data; ZIP/Postal code

Further information about the processing of Personal Data

    • Anti-Discrimination Policy Statement

      SunCoast Learning Systems does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, housing status, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.

      SunCoast Learning Systems is committed to providing a safe, respectful, and inclusive working environment for all employees, including those who work remotely. We believe in promoting diversity and preventing discrimination in all its forms, as it is essential to the success of our organization. This Employee Anti-Discrimination Policy outlines our commitment to maintaining a workplace free from discrimination for all employees, regardless of their location.

      This policy applies to all remote employees of SunCoast Learning Systems, regardless of their role or position, and covers all aspects of employment, including but not limited to recruitment, hiring, training, promotions, compensation, benefits, and termination.

      SunCoast Learning Systems is an equal opportunity employer. SunCoast Learning Systems strictly prohibits discrimination against remote employees based on any of the following protected characteristics, as defined by federal, state, and local laws: Race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, housing status and any other protected status under applicable law.

      Employees found in violation of SunCoast Learning Systems’ anti-discrimination policy will face a series of internal consequences designed to uphold a respectful and inclusive work environment. Initial offenses may result in a verbal warning, outlining the inappropriate behavior and the expectation for improvement. More serious or repeated violations will lead to a written warning documented in the employee’s personnel file, and the individual may be required to complete mandatory diversity, equity, and inclusion training. In severe cases, an employee may be suspended, with or without pay, to allow for further investigation, or face termination of employment if the behavior is deemed severe enough to warrant such action.

      If you feel you have been discriminated against, please contact SunCoast Learning Systems directly at 800-269-1181 or admin@suncoastlearning.com

    • Confidentiality, Data Security, and Records Release Policy

      SunCoast Learning Systems ensures that all record sharing, whether for automatic reporting to state authorities, access by Company Admins, verification requests from primacy boards, or student-requested record sharing, is conducted in strict compliance with data privacy policies. All parties involved in the sharing and handling of student records must adhere to the highest standards of confidentiality and security.

      At SunCoast Learning Systems, we recognize the importance of maintaining the confidentiality of sensitive information. Confidential Information includes any non-public information related to SunCoast Learning Systems, its clients, business partners, or operations, including but not limited to customer data, financial records, intellectual property, trade secrets, business plans, and proprietary software. We are committed to safeguarding this information with the highest level of security and integrity, ensuring that it is only accessed, used, and disclosed in accordance with applicable laws and company policies. All employees, contractors, and affiliates are required to adhere strictly to these confidentiality standards to protect the interests of SunCoast Learning Systems, its partners, and its customers.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      SunCoast Learning Systems - 2083 Tweed Dr., Acworth, GA 30101

      Owner contact email: admin@suncoastlearning.com