Personal Data processed for the following purposes and using the following services:

• • Advertising

    • Meta ads conversion tracking (Meta pixel)

      Personal Data: Trackers; Usage Data

  • Analytics

    • Google Analytics (Universal Analytics) and Analytics collected directly

      Personal Data: Cookies; Usage Data

  • Data transfer outside the EU

    • Data transfer abroad based on standard contractual clauses

      Personal Data: various types of Data

  • Displaying content from external platforms

    • Google Fonts

      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Google Maps widget

      Personal Data: Cookies; Usage Data

  • Handling payments

    • Braintree and PayPal

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Heat mapping and session recording

    • Hotjar Heat Maps & Recordings

      Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

  • Hosting and backend infrastructure

    • Google Cloud Storage and Linode

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Infrastructure monitoring

    • Sentry

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Interaction with data collection platforms and other third parties

    • Hotjar Recruit User Testers

      Personal Data: Cookies; Usage Data; various types of Data

  • Interaction with online survey platforms

    • Hotjar Poll & Survey widgets

      Personal Data: Cookies; Usage Data; various types of Data

  • Location-based interactions

    • Non-continuous geolocation

      Personal Data: geographic position

  • Managing data collection and online surveys

    • Hotjar surveys

      Personal Data: email address

  • Registration and authentication

    • Google OAuth

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Remarketing and behavioral targeting

    • Facebook Remarketing

      Personal Data: Tracker; Usage Data

  • User database management

    • Intercom

      Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Requesting Personal Data be Deleted

    All your personal data is deleted once you cancel your OnSign TV account. To cancel your OnSign account and delete all your personal data, you should go to your Account Settings and click the "Delete Account" button at the bottom of the page.
    
    Alternatively you can request your account to be cancelled and your data to be deleted by emailing us at privacy@onsign.tv
    
    Please mind that your data might take up to 30 days to be completely removed from all backups. If you have been a paying customer, payment related information will be kept for up to 5 years, as required by law.

  • Instagram Data

    Instagram Processed Data
    A User may connect their Instagram account to their OnSign TV account. The only permission requested is: Instagram basic.
    
    The Instagram basic permission allows OnSign TV to access your Instagram account profile information, such as username, post media and caption.
    
    Instagram Data Processing Purpose
    Instagram account profile information and media can only be used for the purpose of presenting Instagram User's data at Digital Signage Screens connected to the User's OnSign TV account.
    
    OnSign TV cannot and will not use Instagram data for any other purpose.

  • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by OnSign TV depends on the payment system used.

  • The Service is not directed to children under the age of 13

    Users declare themselves to be adult according to their applicable legislation. Minors may use OnSign TV only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use OnSign TV.

Contact information

• • Owner and Data Controller

    OnSign TV Limited
    23/F 28 Yun Ping Road
    Hong Kong

    Owner contact email: privacy@onsign.tv