These Terms govern
in a legally binding way. Capitalised words are defined in the relevant dedicated section of this document.
The User must read this document carefully.
These Terms of Use (“Terms”) govern access to and use of the WIA Community e.U. platform (“Where I’m At Community”) and related services. By accessing, registering, or using any part of the website or platform, you accept and agree to be bound by these Terms. If you do not agree, do not register or use our services.
WIA Community e.U
Neulinggasse 34-36/st2/14
1030 Vienna
Austria
Owner contact email: privacy@whereimatcommunity.com
The following information is provided in accordance with §5 E-Commerce-Gesetz (ECG), §14 Unternehmensgesetzbuch (UGB) and §25 Mediengesetz (Austrian Media Act):
Service Provider: WIA Community e.U.
Address: Neulinggasse 34–36/St2/14, 1030 Vienna, Austria
Owner and Managing Director: Christopher Wilson
Legal Form: Sole Proprietorship
Company Register Number: FN 641363g
Register Court: Handelsgericht Wien (Commercial Court of Vienna)
VAT: No USt billing (non‑VAT‑liable, small business per §6(1)(27) UStG)
WKO Membership: Wirtschaftskammer Österreich
Competent Supervisory Authority: Magistratisches Bezirksamt des 3. Wiener Gemeindebezirks
Applicable Law: Austrian Gewerbeordnung, available at www.ris.bka.gv.at
Business Licences: Direct Sales; Brokerage of contracts for work and services (excluding acceptance in own name/account); IT Services
Contact Email: support@whereimatcommunity.com
Disclosure under Media Law: Media Owner and Managing Director: Christopher Wilson. Seat and editorial responsibility in Vienna, Austria.
Service Description - Where I’m At Community
1. What Where I’m At Community is
Where I’m At Community is a private online community and learning space that provides peer support and educational content for working professionals affected by burnout and chronic stress.
The community is structured around a three-phase journey:
Recognise (awareness and reflection)
Reset (stabilising and rebuilding gentle daily rhythms)
Reinvent (values-led realignment and sustainable life/work design)
Services may include community discussion spaces, group sessions, resource libraries, self-guided learning materials, and live or recorded events.
2. What we provide (and how)
We provide:
A moderated online community for peer connection and mutual support
Educational resources based on lived experience, research-informed practices, and guest contributions
Group-based sessions and community events focused on learning, reflection, and shared experience
Optional prompts, templates, and tools to help members reflect and explore next steps at their own pace
Participation is voluntary. Members choose how they engage, including reading only (“lurking”), posting, attending events, or using the resources.
3. What we do not provide
Where I’m At Community does not provide:
Psychotherapy, counselling, clinical psychology, medical treatment, or crisis services
Diagnosis, assessment, or treatment of mental health conditions
Individual coaching or personalised one-to-one support plans
Medical, legal, or financial advice
Any examples, suggestions, or tools shared in the community are provided for general educational purposes and are not a substitute for professional advice tailored to an individual situation.
4. Member responsibility and professional support
Members are responsible for their own decisions, actions, and wellbeing. If you are experiencing severe distress, symptoms that feel unmanageable, or you are concerned about your safety, you should seek professional support from a qualified healthcare provider.
If you are in immediate danger or at risk of harming yourself or others, contact emergency services immediately.
5. Community boundaries and peer sharing
Members may share personal experiences, coping strategies, and what has helped them. Community content should be understood as peer sharing (“what helped me”) rather than instructions or professional guidance.
We aim to maintain a respectful and supportive environment through moderation and community guidelines, including consent-before-advice, confidentiality expectations, and restrictions on harmful or inappropriate content.
6. Changes to the service
We may update, add, remove, or modify community features, resources, or events over time (for example, releasing new materials in the Reinvent series). We will aim to communicate significant changes in the community hub or via email where appropriate.
To use the Service Users must register or create a User account, providing all required data or information in a complete and truthful manner.
Failure to do so will cause unavailability of the Service.
Users are responsible for keeping their login credentials confidential and safe. For this reason, Users are also required to choose passwords that meet the highest standards of strength permitted by this Application.
By registering, Users agree to be fully responsible for all activities that occur under their username and password.
Users are required to immediately and unambiguously inform the Owner via the contact details indicated in this document, if they think their personal information, including but not limited to User accounts, access credentials or personal data, have been violated, unduly disclosed or stolen.
Users can terminate their account and stop using the Service at any time by doing the following:
The Owner reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts that it deems inappropriate, offensive or in violation of these Terms.
The suspension or deletion of User accounts shall not entitle Users to any claims for compensation, damages or reimbursement.
The suspension or deletion of accounts due to causes attributable to the User does not exempt the User from paying any applicable fees or prices.
Unless where otherwise specified or clearly recognisable, all content available on this Application is owned or provided by the Owner or its licensors.
The Owner undertakes its utmost effort to ensure that the content provided on this Application infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.
In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.
The Owner allows Users to upload, share or provide their own content to this Application.
By providing content to this Application, Users confirm that they are legally allowed to do so and that they are not infringing any statutory provisions and/or third-party rights.
Further insights regarding acceptable content can be found inside the section of these Terms which detail the acceptable uses.
Users acknowledge and accept that by providing their own content on this Application they grant the Owner a non-exclusive, fully paid-up and royalty-free licence to process such content solely for the operation and maintenance of this Application as contractually required.
To the extent permitted by applicable law, Users waive any moral rights in connection with content they provide to this Application.
Users acknowledge, accept and confirm that all content they provide through this Application is provided subject to the same general conditions set forth for content on this Application.
Users are solely liable for any content they upload, post, share, or provide through this Application.
Users acknowledge and accept that the Owner filters or moderates such content after it has been made available.
Therefore, the Owner reserves the right to refuse, remove, delete, or block such content at its own discretion and to deny access to this Application to the uploading User without prior notice, if it considers such content to infringe these Terms, any applicable legal provision or third-party right, or to otherwise represent a risk for Users, third parties, the Owner and/or the availability of the Service.
The removal, deletion or blocking of content shall not entitle Users that have provided such content or that are liable for it, to any claims for compensation, damages or reimbursement.
Users agree to hold the Owner harmless from and against any claim asserted and/or damage suffered due to content they provided to or provided through this Application.
Through this Application Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.
Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.
This Application and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.
Users are solely responsible for making sure that their use of this Application and/or the Service violates no applicable law, regulations or third-party rights.
Only persons aged 18 years or older may register and use our platform. Age is verified via self-declaration during account creation. Accounts found to have false declarations will be terminated and associated data deleted in line with legal obligations.
WIA Community e.U. is a peer-support and lived-experience education platform. The Owner is not providing therapy, coaching, medical or psychiatric care, diagnosis, treatment, or crisis intervention.
If a User feels unsafe, at risk of harming themselves or others, or unable to cope, the platform is not an appropriate substitute for emergency support. Users should contact local emergency services or qualified professionals in their country.
WIA Community e.U. does not provide individual coaching, counselling, therapy, or personalised advice through this platform, including via direct messages.
All content, prompts, templates, courses, and discussions are provided for general educational and reflective purposes based on lived experience. Users remain responsible for their own decisions and are encouraged to consult qualified professionals for individual medical, psychological, legal, or financial support.
This platform supports privacy-first participation. Depending on the features available at the time of use, Users may be able to post using anonymous posting and/or adjust their visible display name (for example, using an alias or nickname).
Important: Anonymous posting is not a guarantee of complete anonymity. Platform administrators, moderators, and service providers may be able to access certain account-level information for safety, compliance, fraud prevention, or operational reasons.
For your own privacy and the privacy of others, Users should avoid sharing highly identifying details (e.g. full names, private contact details, exact workplaces, addresses, or other information that could identify you or third parties).
Users agree to participate respectfully and to protect the privacy of others. Users agree not to post, share, or publish:
Further restrictions apply under “Prohibited Content and Conduct”.
To help keep the community safer and aligned with its peer-support purpose, Users must not post, upload, share, or send content that:
WIA Community e.U. may remove or restrict content that violates these rules and may suspend or terminate accounts for serious or repeated breaches.
This community is intended to be a private, members-only space. Users must not copy, reproduce, screenshot, distribute, or share other members’ posts, comments, or messages outside the platform without the explicit permission of the relevant member(s).
Users acknowledge that no online platform can guarantee that other Users will never take screenshots or share content. However, WIA Community e.U. will review reports and take reasonable steps within the platform to protect the community in line with these Terms and Community Guidelines.
WIA Community e.U. reserves the right to moderate content and remove or restrict material that violates these Terms, the Community Guidelines, applicable law, or platform standards. Moderation may be performed by our team and/or contracted moderators.
Users may report inappropriate, harmful, or sensitive content at any time using the platform’s report tools and/or by contacting support@whereimatcommunity.com. Reports are treated confidentially and reviewed as reasonably practicable.
All user-generated content (UGC) may be reviewed before or after publication using a combination of automated filters and human review. WIA Community e.U. may, at its sole discretion, edit, restrict, or remove content that:
The moderation team may issue warnings, temporarily restrict access, limit posting privileges, or suspend accounts for repeated or severe violations. Users may appeal moderation decisions by contacting support@whereimatcommunity.com.
Where applicable, WIA Community e.U. complies with relevant EU requirements, including notice-and-action processes for illegal content.
In accordance with Articles 11 and 12 of the EU Digital Services Act (Regulation (EU) 2022/2065), WIA Community e.U. provides the following single point of contact for communications with authorities and users regarding content moderation, safety, or other DSA matters:
DSA Contact Email: chriswilson@whereimatcommunity.com
This address may be used by competent authorities, trusted flaggers, and users for issues under the scope of the Digital Services Act. Communications in English or German are accepted.
Content that violates platform rules or applicable law may be removed or restricted using automated tools or human review, in accordance with the EU Digital Services Act (DSA). Users will receive notice of moderation actions affecting their content, with a clear explanation of the reason and impact.
Users may contest moderation decisions by submitting an appeal to support@whereimatcommunity.com. Appeals will be reviewed objectively and responded to within 14 business days. Users retain the right to pursue further remedies with competent authorities or courts in Austria.
This platform is not a crisis service or emergency support provider. If a User indicates they may be at immediate risk of harming themselves or others, or appears unable to cope, WIA Community e.U. and/or moderators may:
Moderation and safety actions are taken to protect the community and do not constitute therapy, medical care, or crisis intervention.
If you believe that material available on our platform infringes your copyright or other legal rights, or is otherwise unlawful, you may submit a takedown notice to support@whereimatcommunity.com or via the platform’s report mechanism. Your notice must include:
Upon receipt, we will:
If your content has been removed and you believe this is in error, you may file a counter-notice by contacting support@whereimatcommunity.com, providing:
Upon receiving a valid counter-notice, we will:
We maintain a record of all takedown and counter-notices, actions taken, and correspondence for compliance and audit purposes, as required under the Digital Services Act. Misuse of this procedure (e.g., false claims or counter-notices made in bad faith) may result in legal liability or termination of platform privileges.
We may, in appropriate circumstances and in our sole discretion, disable or terminate the accounts of users who are repeat infringers of intellectual-property rights.
"This Application" refers to
The platform may contain links to external sites (e.g., YouTube, Facebook, Amazon). WIA Community e.U. is not responsible for the content, privacy, or practices of external providers. Affiliate links may generate commission; this does not alter your rights or the impartiality of recommendations.
All original content produced by WIA Community e.U., including website materials, graphics, and community resources, is owned by WIA Community e.U.. User-generated content remains the intellectual property of the respective user; by posting content, users grant WIA Community e.U. a non-exclusive, worldwide, royalty-free license to display and distribute such content within the community and related platform features. Users are responsible for ensuring their content does not infringe the rights of others. We may remove or modify content as needed to comply with law or platform standards.
All notifications related to the described purchasing process shall be sent to the email address provided by the User for such purposes.
Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.
Prices on this Application are displayed:
The Owner may offer discounts or provide special offers for the purchase of Products. Any such offer or discount shall always be subject to the eligibility criteria and the terms and conditions set out in the corresponding section of this Application.
Offers and discounts are always granted at the Owner’s sole discretion.
Repeated or recurring offers or discounts create no claim/title or right that Users may enforce in the future.
Depending on the case, discounts or offers shall be valid for a limited time only or while stocks last. If an offer or discount is limited by time, the time indications refer to the time zone of the Owner, as indicated in the Owner’s location details in this document, unless otherwise specified.
Information related to accepted payment methods is made available during the purchasing process.
Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of this Application.
All payments are independently processed through third-party services. Therefore, this Application does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed. The User may read the privacy policy of this Application to learn more about the data processing and Users’ rights regarding their data.
If a payment through the available methods fails or is refused by the payment service provider, the Owner shall be under no obligation to fulfil the purchase order. If a payment fails or is refused, the Owner reserves the right to claim any related expenses or damages from the User.
If Users authorise the PayPal feature which allows future purchases, this Application will store an identification code linked to the Users’ PayPal account. This will authorise this Application to automatically process payments for future purchases or recurring instalments of past purchases.
This authorisation can be revoked at any time, either by contacting the Owner or by changing the user settings offered by PayPal.
Until payment of the total purchase price is received by the Owner, any Products ordered shall not become the User’s property.
Users do not acquire any rights to use the purchased Product until the total purchase price is received by the Owner.
Unless otherwise stated, digital content purchased on this Application is delivered via download on the device(s) chosen by Users.
Users acknowledge and accept that in order to download and/or use the Product, the intended device(s) and its respective software (including operating systems) must be legal, commonly used, up-to-date, and consistent with current market-standards.
Users acknowledge and accept that the ability to download the purchased Product may be limited in time and space.
Users have the option to test this Application or selected Products during a limited and non-renewable trial period, at no cost. Some features or functions of this Application may not be available to Users during the trial period.
Further conditions applicable to the trial period, including its duration, will be specified on this Application.
The trial period shall end automatically and shall not convert into any paid Product unless the User actively purchases such paid Product.
To access or receive some of the Products provided via this Application as part of the Service, Users may be required to provide their personal data as indicated on this Application. If the User withdraws consent to the processing of personal data required for the provision of the Service, the Owner reserves the right to terminate the contract with the User.
Austrian and EU consumer law generally provides a 14-day right of withdrawal for distance contracts. Digital content/services exception: By purchasing membership and clicking "Start My Membership", you expressly request and consent to immediate digital performance (community access). You acknowledge this means you lose your withdrawal right once access begins. This waiver is recorded during registration/purchase. For questions or to exercise withdrawal (where eligible), contact us at support@whereimatcommunity.com.
Pricing & Billing
An active membership grants access to the members-only areas of the platform while the subscription remains active, including:
Some digital products and courses may be offered as one-time purchases (for example: Reinvent: Rediscover You). Unless otherwise stated at checkout, standalone purchases remain available to the purchasing account for at least 12 months from the date of purchase, subject to platform availability and these Terms.
Access windows and availability: The Owner may update, reorganise, or retire content over time. Where a standalone purchase is time-limited, the access period will be clearly communicated at checkout.
All access is for individual use only and may not be shared, transferred, sub-licensed, or resold.
Users may cancel at any time to prevent future charges. To cancel: Log into your account → Billing → Manage Subscription → Cancel. Cancellation takes effect at the end of the current paid period. No further charges apply.
Except where required by applicable law, and subject to any applicable withdrawal rights described below, payments are non-refundable once processed, including partially used subscription periods.
Upon account deletion requests, the Owner will remove or anonymise personal data as outlined in the Privacy Policy, subject to any legal retention obligations (e.g. accounting, security, fraud prevention).
Important: If you request full account deletion, you may lose access to member areas and previously purchased products because the account record is required to deliver access. If you wish to reduce personal data while keeping access, you may request data minimisation instead of full deletion by contacting support@whereimatcommunity.com.
Access to our services, courses, and community features is provided for reasonable, personal use by the purchasing member. To protect service quality for all users, you agree not to:
We may apply reasonable technical limits (e.g., download caps, session limits, bandwidth throttling, or API/request rate-limiting) to safeguard platform stability. If we detect activity that appears to breach this policy, we may contact you for clarification, temporarily restrict features, or suspend the account pending review. Repeated or serious violations may result in termination under these Terms.
For permission to use materials beyond personal use (e.g., team training or organisational licenses), contact us at biz@whereimatcommunity.com.
Deletion requests are processed within a reasonable timeframe and in line with the Privacy Policy and legal obligations.
All payments are final. No refunds or credits for partial months/quarters/years after payment processing.
Individual courses/digital products: Minimum 12 months access from purchase. No auto-renewal
Under Austrian and EU law, Consumers generally have a 14-day right of withdrawal for distance contracts. However, statutory exceptions may apply, including for digital content or digital services where:
Where applicable, this consent and acknowledgment are recorded during purchase or registration. For questions or eligible withdrawal requests, contact support@whereimatcommunity.com.
Under EU law, for a minimum period of 2 years from delivery or, in case of Digital Products supplied continuously for more than 2 years for the entire supply period, traders guarantee conformity of the Digital Products they provide to Consumers.
Where Users qualify as European Consumers, the legal guarantee of conformity applies to the Digital Products available on this Application in accordance with the laws of the country of their habitual residence.
National laws of such country may grant Users broader rights.
Some of the Digital Products available on this Application may have characteristics deviating from the objective requirements of conformity, such as their interoperability, compatibility, fitness for purpose, functionality, etc. Further information is to be found in the dedicated sections of this Application and will be pointed out during the purchasing process.
Where the Owner provides one or more updates to the Digital Product purchased, the User is required to install and/or implement all such updates according to the instructions provided by the Owner whenever informed to do so. Failure to install or apply any such updates may result in forfeiture of conformity claims with respect to the Digital Product.
The User agrees to indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees harmless from and against any claim or demand — including but not limited to lawyer's fees and costs — made by any third party due to or in relation with any culpable violation of these Terms, third-party rights or statutory provisions connected to the use of the Service by the User or its affiliates, officers, directors, agents, co-branders, partners and employees to the extent allowed by applicable law.
Unless otherwise explicitly stated and without prejudice to mandatory law, Users shall have no right to claim damages against the Owner (or any natural or legal person acting on its behalf).
This does not apply to damages to life, health or physical integrity, damages resulting from the breach of material contractual obligations such as any obligation strictly necessary to achieve the purpose of the contract, and/or damages resulting from intent or gross negligence, as long as this Application has been appropriately and correctly used by the User.
Unless damages have been caused by way of intent or gross negligence, or they affect life, health or physical integrity, the Owner shall only be liable to the extent of typical and foreseeable damages at the moment the contract was entered into.
In particular, within the limits stated above, the Owner shall not be liable for:
The platform provided by WIA Community e.U. is a peer community and self-guided educational offering based on lived experience. WIA Community e.U. does not provide therapy, coaching, counselling, medical or psychiatric services, diagnosis, treatment, or personalised professional advice.
Any content shared by the Owner, guests, or Users is provided for general information and reflection purposes only. You agree not to rely on such content as professional advice. If you need individual support, clinical care, crisis support, or professional guidance (including medical, psychological, legal, HR, or financial), you should consult appropriately qualified professionals in your local area.
If you are in distress, feel unsafe, or need urgent support, please contact local emergency services or an appropriate local crisis support service in your area.
Nothing in these Terms excludes or limits rights or remedies that cannot be excluded under Austrian or EU consumer law.
To the maximum extent permitted by applicable law, WIA Community e.U. shall not be liable for any loss or damage arising from or in connection with:
The Owner does not screen, verify, endorse, or guarantee the accuracy, completeness, or suitability of User-generated content. Users remain solely responsible for how they interpret and use any information obtained through the platform.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Austrian or EU consumer law. In particular, this limitation does not affect liability for intent (Vorsatz), gross negligence (grobe Fahrlässigkeit), injury to life, body or health, mandatory statutory guarantees, or other non-waivable consumer rights under the Austrian Consumer Protection Act (KSchG).
The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.
To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.
Within the limits of law, the Owner may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, the Owner will cooperate with Users to enable them to withdraw personal data or information and will respect Users' rights relating to continued product use and/or compensation, as provided for by applicable law.
Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” events (infrastructural breakdowns or blackouts etc.).
Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this Application and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling program.
To learn more about the use of their personal data, Users may refer to the privacy policy of this Application.
Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Application are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.
All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this Application are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.
The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.
Such changes will only affect the relationship with the User from the date communicated to Users onwards.
The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service and may terminate the Agreement.
The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Owner.
If legally required, the Owner will notify Users in advance of when the modified Terms will take effect.
The Owner will inform the User of such changes by releasing the information via this Application.
The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.
Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.
All communications relating to the use of this Application must be sent using the contact information stated in this document.
Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
Should any provision of these Terms be or be deemed void, invalid or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid or unenforceable parts.
In case of failure to do so, the void, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.
Without prejudice to the above, the nullity, invalidity or impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.
These Terms are governed by the law of the place where the Owner is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.
However, regardless of the above, if the law of the country that the User is located in provides for higher applicable consumer protection standards, such higher standards shall prevail.
The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where the Owner is based, as displayed in the relevant section of this document.
The above does not apply to any Users that qualify as European Consumers, nor to Consumers based in the United Kingdom, Switzerland, Norway or Iceland.
The Owner is committed to making the content accessible to Users with disabilities. If Users have a disability and are unable to access any portion of this Application due to their disability, they should give a notice including a detailed description of the issue encountered. If the issue is readily identifiable and resolvable in accordance with industry-standard information technology tools and techniques, the Owner commits to promptly address it.
WIA Community e.U. may update or modify these Terms at any time. Changes take effect upon posting to the website/platform. Users are advised to review the Terms periodically; continued use constitutes acceptance of any changes.
WIA Community e.U. processes personal data in accordance with the General Data Protection Regulation (GDPR) and Austrian Data Protection Act (DSG). All users have the following rights regarding their personal data:
To exercise any of these rights, please contact privacy@whereimatcommunity.com. More information is available in our Privacy Policy.
Legal Basis: Personal data used for service provision, account management, community participation, and moderation is processed under Article 6(1)(b) (contract performance) and Article 6(1)(f) (legitimate interest) GDPR.
These Terms and all related agreements are governed by the laws of the Republic of Austria, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).
Unless otherwise agreed in writing, users act as consumers within the meaning of §1 of the Austrian Consumer Protection Act (KSchG). Business use requires prior written agreement.
Complaints can be submitted to support@whereimatcommunity.com and will be addressed within 5 business days.
For unresolved consumer disputes, users may contact recognised Austrian or EU dispute resolution bodies. EU-based consumers may also bring claims before the competent courts of their home country, irrespective of any exclusive jurisdiction clause.
These Terms are provided in English only. Statutory Austrian and EU consumer protection rights apply in all cases, regardless of contract language.
WIA Community e.U. will notify users of any material changes to these Terms via the website and, where possible, by email. Continued use after changes indicates acceptance. The effective date of each version will be clearly stated.