These Terms govern
in a legally binding way. Capitalised words are defined in the relevant dedicated section of this document.
The User must read this document carefully.
This Website is provided by:
Blue Collars Srl
Via Arese, 85
20020 - Robecchetto con Induno (MI)
C.F./P.IVA IT 01946550157
Società con socio Unico
Owner contact email: amministrazione@bluecollars.it
GENERAL TERMS AND CONDITIONS OF SALE
These General Terms and Conditions of Sale apply exclusively to products and services directly
marketed and sold by Blue Collars s.r.l. (hereinafter “the Seller”) through the website
www.corevadesign.com (hereinafter “the Website”)
Blue Collars s.r.l. is a limited liability company with its registered office in Italy at:
Via Arese 85 - 20020 Robecchetto con Induno (MI) - Register of Companies no. 10317080967 Milan Economic
and Administrative Index no. 2521973 - VAT No./Tax Code: 10317080967, share capital €
2,010,000.00 fully paid up - Società con socio Unico.
Operating office: Blue Collars s.r.l., Candiani Denim Store, Piazza Mentana 3, 20123 Milano (Italy)
For any information the Customer may always contact the Seller via Customer Services
or
at the following e-mail address: store@corevadesign.com
or
by telephone on: 0039 0238318426 (lines open from Tuesday to Saturday from 11 am to 2 pm and
from 3 pm to 6.30 pm (Italian time)
or
by post at the following address:
BLUE COLLARS S.R.L.
Candiani Denim Store
Piazza Mentana 3
20123 Milano (Italy)
C.F./P.IVA IT 01946550157 Società con socio Unico
For any other legal information, the Customer is advised to refer also to the following sections:
General Terms of Use, Privacy Policy and Right of Withdrawal.
1. General provisions
2. Purchases on the Website
3. Indications of Product prices
4. Warranty for “Consumer” Customers
5. Payments
6. Product shipping and delivery
7. Right of withdrawal
8. Privacy
9. Cancellation of the account by the consumer
10. Applicable legislation, dispute resolution and competent court
11. Modifications and updates
12. Contact details and assistance
13. Complaints
1. General provisions
1.1. The purchase of Products through the Website is permitted only to Customers over the age of
eighteen (or in any case to adults according to the law of their own country) defined as consumers.
1.2. “Consumers” are those natural persons, over eighteen years of age (or legally considered an
adult according to the laws of their country), who use the “www.corevadesign.com” website for
purposes unrelated to any commercial, business, craft or professional activities.
1.3. Minors and/or non-consumers must therefore refrain from purchases through this Website.
1.4. The provisions shall apply to all Consumer Customers, without exception.
1.5. The contract stipulated between Blue Collars s.r.l. and the Consumer Customer is subject also
to the specific rules referred to in section II ("Pre-contractual information for the consumer and
right of withdrawal in distance and off-premises contracts”), articles from 49 to 59, as well as
sections III ("Other consumer rights"), articles from 60 to 65, and IV ("General Provisions"),
articles from 66 to 67, of Legislative Decree 6 September 2005, n. 206 ("Consumer Code")
Furthermore, articles 45 to 67 of Legislative Decree no. 206 of 6 September 2005 (hereinafter “the
Consumer Code”) shall only apply to sales contracts entered into by Consumer Customers.
1.6. The Website may contain links, banners or other hypertext links to other websites. Blue Collars
exercises no control over these websites, it therefore has no responsibility, nor can it be held
responsible, with respect to the availability of third party sites or their content. Any questions or
comments regarding the websites in question must be addressed to the operators of those websites.
2. Purchases on the Website
2.1. To purchase Products, the Customer must register on the Website, choose the Products they
wish to purchase from the Website by adding them to the basket using the “add to basket” button,
they must then proceed with the compilation and transmission of the electronic order form
(hereinafter “the Order Form”) to Blue Collars s.r.l., following the instructions provided on the
Website.
2.2. Blue Collars s.r.l. invites all Customers to carefully read, before making any purchases, these
General Terms and Conditions of Sale and use of the Website, the Privacy and Cookies Policy, the
Notice on the Right of Withdrawal and how it may be exercised, the Conditions of Use and, once
the purchase process has been completed via the Website, to print and retain the purchase
confirmation or save an electronic copy of it.
2.3. The Customer may at any time and in any case even before the conclusion of the contract,
acquaint themselves with the information relating to Blue Collars s.r.l., the address, telephone
number, e-mail address, with such information being as follows:
BLUE COLLARS S.R.L.
Operating office:
Candiani Denim Store
Piazza Mentana 3
20123 Milano (Italy)
Tel. 0039 0238318426
open from Tuesday to Saturday from 11 am to 6.30 pm (Italian time)
E-mail : store@corevadesign.com
Registered office: Via Arese, 85
Robecchetto con Induno (MI)
The languages available to users for concluding the contract are Italian and English. Customer
Services are able to communicate with Customers in those same languages.
2.4. The order submitted by the Customer shall have the status of a binding contractual purchase
offer for the Customer and implies the full understanding and acceptance of these General Terms
and Conditions of Sale and use of the Website and the payment conditions as described below, as
well as the Right of Withdrawal notice, the Privacy and Cookies Policy and the Conditions of Use
which they declare to have referred to. The submission of the order form implies the Customer's
obligation to pay the price of the ordered Products.
The order form, along with the Customer's details relating to the order request, shall be retained by
Blue Collars for the period of time provided for by the legislation in force, as described in the
Privacy Policy.
2.5. The successful receipt of the Customer's order request shall be acknowledged by the Seller via
an automatic message sent to the e-mail address provided by the Customer and only confirms the
successful receipt of the request. The message shall also indicate all the details entered by the
Customer, who shall check their correctness and communicate any necessary corrections in a timely
manner to the following e-mail address: store@corevadesign.com
2.6. The Contract drawn up through the www.corevadesign.com website is only considered
concluded when the Customer receives the order confirmation via e-mail, which shall also represent
the acceptance of the order request by Blue Collars s.r.l. The e-mail shall also contain details
pertaining to the delivery of the Product and the expected delivery date.
2.7. In accordance with the provisions laid down by Legislative Decree no. 206/2005 (”the
Consumer Code”), the Order Confirmation sent to the final consumer shall contain a summary of
the basic characteristics of the purchased Products listed in the order request, the price, the payment
method, the estimated delivery date, details of the delivery costs, if any, the conditions and ways of
exercising the right of withdrawal, the address to which any complaints can be sent, information on
the available after-sales assistance and existing commercial guarantees and the General Terms and
Conditions of Sale.
2.8. Blue Collars s.r.l. has the right to accept or not, at own discretion, the order sent by the
Customer, who may not complain or claim for compensation in the event of non-acceptance of the
aforesaid order.
In case of non-acceptance of the order Blue Collars s.r.l. shall inform the Customer by e-mail that
the contract has not been executed and that the Seller has not accepted their order request.
In the event of one or more of the ordered Products not being available, the Customer shall be
advised in a timely manner via e-mail, and in any case within thirty (30) days of the day following
that on which the order request was submitted to the Seller.
2.9. Once the order Confirmation has been received, the order may no longer be modified.
However, the Customer has the possibility to exercise their right of withdrawal, in accordance with
the procedures set out in article 8 below.
3. Indications of Product prices
3.1. The Website shows, for each Product selected, an image of that Product, the unit price, the
colour and the sizes. The images are for illustrative purposes only, therefore the Products may
appear different in reality to how they appear in the images on the Website. Blue Collars s.r.l. may
not, therefore, be held responsible for any inadequate images provided on the Website.
3.2. Unless otherwise written, all Product prices and any shipping and delivery costs indicated on
the Website and in the Order are expressed in euros and are inclusive of VAT. Prices are always and
only valid as indicated by the Website at the time the order is submitted via the Internet. The
Product prices may be subject to change without prior notice. It is the responsibility of the
Customer to ascertain the final sales price before proceeding with the order request. In the event
that an error in the price of the goods listed in the order confirmation is identified, Blue Collars s.r.l.
shall offer the Consumer the option of reconfirming the order at the correct price or cancelling it. If
Blue Collars s.r.l. is unable to contact the consumer, it shall consider the respective order cancelled.
3.3. All Products are shipped from Italy. The Product prices, as well as the shipping and delivery
costs, indicated on the Website and in the Order are, unless otherwise specified in writing, to be
considered exclusive of any costs associated with any customs duties or relevant taxes, which
cannot be calculated in advance, where Products are shipped to non-EU countries or countries in
which the legislation in force imposes import taxes.
3.4. All Products are provided with an identification tag and a disposable warranty seal.
4. Warranty for “Consumer” Customers
4.1. All Products sold by Blue Collars s.r.l. to Customers are covered by the two-year statutory
warranty for defects, as prescribed by Italian law. “Consumers” are those natural persons, over
eighteen years of age (or legally considered an adult according to the laws of their country), who
use the “www.corevadesign.com” website for purposes unrelated to any commercial, business, craft
or professional activities.
4.2. Product defects must be communicated to the Seller within two (2) months of the defect being
discovered. Product defects may be communicated to the Seller by contacting Customer Services.
The Customer may choose to request that the Seller repairs the goods or replaces them, in both
cases without charge, unless the requested resolution is objectively impossible or excessively
expensive with respect to the other option, in which case the Customer shall be entitled to a
reduction in the price paid or to have the sales contract terminated, in accordance with article 130 of
the Consumer Code.
5. Payments
5.1. Payments for Products and their shipping and delivery costs may be made via Credit card or
PayPal.
Blue Collars s.r.l. accepts the following credit cards: Mastercard, Visa, Maestro, PayPal
The actual charge of the order amount will only occur once the order is complete and ready for
shipment.
The financial details (for example, credit card number, expiry date, etc.) shall be forwarded to a
third party payment services supplier which, using certified encrypted protocol, ensures the security
of online transactions.
6. Product shipping and delivery
6.1. Products shall be delivered on working days to the address provided in the Order Form, via a
courier chosen by Blue Collars s.r.l. (hereinafter “the Courier”). Deliveries are not made to PO
boxes.
The delivery costs, where they are borne by the Customer, shall be indicated separately on the order
form.
The Customer shall receive an e-mail confirming that the Products have been shipped by Blue
Collars s.r.l.
Blue Collars s.r.l. shall not be liable for any unforeseen delivery delays and/or delays that are
exclusively attributable to the Courier.
The Customer is requested, at the moment the goods are delivered to the address provided by the
Customer, to check that the package is intact and that it is not damaged, wet or otherwise altered,
including the materials used to seal the package. Any anomalies identified upon delivery should be
brought to the attention of the Courier by the Customer, details of the anomaly should be noted in
writing by the Courier, and the Customer may refuse the package(s) or accept it/them with
reservations. Otherwise the Customer shall lose the possibility to assert their rights in this regard.
7. Right of withdrawal
7.1. The Consumer Customer (defined as those natural persons who use the Website for purposes
unrelated to any business or professional activities) are they entitled to withdraw from the contract
without paying any penalty or specifying the reason, within twenty (20) calendar days commencing
from the day of receipt of the Product(s) ordered; the date shown on the carrier's receipt shall be
used.
Any Customers wishing to exercise the right of withdrawal must communicate their intention to
Blue Collars s.r.l. in one of the following ways:
a) submitting a fully completed and signed withdrawal form, attached here, to the Seller, in which
case Blue Collars s.r.l. shall send the Customer an e-mail confirming receipt of their intention to
withdraw;
or
b) sending a fully completed withdrawal form, attached here, conforming to the standard form laid
down by article 49, paragraph 4 of the Consumer Code, to the following address:
BLUE COLLARS S.R.L.
Candiani Denim Store
Piazza Mentana 3
20123 Milano (Italy)
or
c) sending to Blue Collars s.r.l., via e-mail or post and on plain paper, a statement in which the
desire to withdraw is unambiguously stated. This statement must be sent, together with the
information detailing the returned items and quantities, in addition to the name, surname, address
and order number as well as, if possible, the Customer’s telephone number and e-mail address, to
the following address:
BLUE COLLARS S.R.L.
Candiani Denim Store
Piazza Mentana 3
20123 Milano (Italy)
It is the Customer's responsibility to prove that their right to withdraw was exercised in a proper and
timely manner.
7.2. The Product(s) to be returned must be sent to Blue Collars within twenty (20) calendar days
from the date on which Blue Collars was notified, to the following address:
BLUE COLLARS S.R.L.
Candiani Denim Store
Piazza Mentana 3
20123 Milano (Italy)
together with the “Order summary” which was included in the original delivered package.
Each Product must be returned intact, with the original packaging or, in any case, with packaging
suitable for transportation. In the event of depreciation of the Product, resulting from handling other
than that which is strictly necessary to establish the nature, characteristics and size of the Product,
Blue Collars s.r.l. reserves the right to refuse to offer a refund for the Product.
The Seller shall provide the Customer, included in the package, with a label for prepaid shipping,
enabling them to return the Products free of charge (hereinafter “the Prepaid label”), which is to be
affixed to the return package in a way that covers the original barcode label attached by Blue
Collars s.r.l. to ship the package to the Customer.
To return the Product for which the right of withdrawal has been exercised, Blue Collars s.r.l.
assures its Customers the possibility to use UPS, a carrier with which it has a prearranged
agreement.
The Consumer Customer must therefore:
If the Products were delivered in Italy: book the pick up of the return package by contacting UPS on
0230303039 or by visiting their website: www.ups.com
If the Products were delivered overseas: book the pick up of the return package by contacting UPS
through their website: www.ups.com
In the event that the Customer decides to utilise this UPS service, the shipping costs (except those
related to making the telephone booking or delivering the package to the UPS Access Point) shall
be borne by Blue Collars s.r.l. (article 56, paragraph 1 of Legislative Decree no. 206/2005). In the
event that the Customer intends to use another carrier or shipping method, all costs shall be borne
by the Customer (article 56, paragraph 2 of Legislative Decree no. 206/2005).
7.3. The right of withdrawal is subject to the following conditions:
a. the right of withdrawal must be exercised within 20 days of receipt of the Products;
b. the Products to be returned must be delivered to the Courier to be redelivered to Blue Collars s.r.l.
within 20 calendar days of the date on which the Consumer Customer communicated their decision
to exercise their right of withdrawal from the contract to Blue Collars s.r.l.;
c. the Products must be complete with all their original labels and tags, and the disposable warranty
seal, which constitutes an integral part of the Product, must still be intact;
d. the Products being returned must not have been washed or used and must not show any signs of
use or dirt; they may have been handled and inspected but only for the purposes of establishing
their nature, characteristics and size. With respect to shoes, the sole must be completely intact.
e. the Products must be returned in their original packaging or, in any case, in packaging suitable for
transportation;
f. Products belonging to the same order must be returned contemporaneously with the same
shipment;
g. the Products must not have been damaged.
Pursuant to article 59 of the Consumer Code, the right of withdrawal may not be exercised for
purchases of made-to-measure or customised goods such as, as a non-exhaustive example, Products
to which written expressions, numbers or initials have been added, or that have been printed or
embroidered, at the request of the Customer, where that service is expressly provided.
Furthermore, the right of withdrawal cannot be exercised for Products created on the basis of specific instructions
provided by the Customer on the Website.
7.4. The Seller shall perform the necessary checks to ensure the returned Products comply with the
terms and conditions indicated in paragraphs 7.1, 7.2 and 7.3 above.
7.5. The amounts paid shall be refunded, in the same currency in which the original purchase was
made, as soon as possible and, in any case, within fourteen (14) days of the date on which Blue
Collars s.r.l. received the returned Products from the Customer or of the date on which the
Customer provides proof of having returned the Products (depending on which occurs first), by
activating the refund procedure, provided that the conditions described in paragraphs 7.1, 7.2 and
7.3 above have been met. Such refunds shall be issued by Blue Collars s.r.l. using the same payment
method used by the Customer for the initial purchase.
7.6. Once Blue Collars s.r.l. has received the returned goods and checked that all the conditions
have been met, the Customer shall receive an e-mail confirming the acceptance or non-acceptance
of the return, or, where it is assessed that the returned Products have decreased in value, the
Customer shall receive an e-mail notifying them of the amount to be deducted by way of a
reduction in the refund.
Within 20 days of the date of the e-mail sent by Blue Collars s.r.l. to inform the Customer of the
non-acceptance or the deduction in the amount by way of a reduction in the refund, the Customer,
by responding to that same e-mail, may choose to reacquire, at their expense, the Products in the
condition in which they were returned to Blue Collars s.r.l.
Otherwise, Blue Collars s.r.l. shall retain the Products, as well as the amount paid by the Customer
for their purchase where the return is not accepted, or the amount corresponding to the percentage
deduction from the refund where it is assessed that the value of the Products has decreased.
7.7. To pay the refund Blue Collars s.r.l. shall use the same means of payment used by the Customer
for the initial transaction.
If the recipient of the Products indicated in the order request is different from the individual who
made the payment for those Products, the refunded amount, in the event of the right of withdrawal
being exercised, shall be paid by Blue Collars s.r.l. to the individual who made the payment.
8. Privacy
8.1. The Customer may find information on how Blue Collars s.r.l. processes their personal data by
consulting the Privacy Policy.
8.2. For any other information regarding the Blue Collars s.r.l. Privacy Policy, the Customer may
contact Customer Services on (+39) 02 38318426 or by sending a request by e-mail to:
store@corevadesign.com or by post to the registered office or the operating office of Blue Collars
s.r.l.
9. Cancellation of the account by the consumer
The user who registers will have the right to delete his account (and all data related to it) by
accessing to the section of his Profile.
It may take a few days for the data to be deleted. The user will be informed once it’s deleted.
10. Applicable legislation, dispute resolution and competent court
10.1. Without prejudice to the application to Consumer Customers not resident in Italy of the
mandatory regulations established to protect the consumer in the country of their habitual residence,
the General Terms and Conditions of Sale are governed by Italian law and in particular, for
Consumer Customers, by the Consumer Code and by Legislative Decree no. 70/2003 of 9 April
2003 (“Implementation of Directive 2000/31/EC on certain legal aspects of information society
services, in particular electronic commerce, in the internal market”).
10.2. If any of the conditions contained in the Terms and Conditions of Sale is deemed to be invalid,
void or for any reason inapplicable, such condition is deemed to be separable and shall not
prejudice the validity or applicability of the other conditions.
10.3. Blue Collars s.r.l. also informs its Consumer Customers that, to resolve a dispute concerning a
sales contract concluded online by non-court measures, and without prejudice to the consumer's
right to access the protection of the judiciary system, it is possible to submit an online claim on the
European platform for online dispute resolution (ODR) at the following address:
http://ec.europa.eu/consumers/odr/, in compliance with the provisions of Legislative Decree no. 130
of 6 August 2015 and (EU) Regulation no. 524/2013 of the European Parliament and Council of 21
May 2013 regarding the resolution of online consumer disputes.
10.4. Disputes arising from the interpretation, validity and/or execution of these General Conditions
shall be deferred to the jurisdiction of the court for the Consumer Client's place of residence or
domicile, or, at their discretion, the Court of Busto Arsizio.
11. Modifications and updates
11.1. Subject to the provisions of article 49, paragraph 5 of the Consumer Code, Blue Collars s.r.l.
may make modifications or amendments to these General Terms and Conditions of Sale at any time,
including as a result of changes in the legislation. For this reason, the Customer is only requested to
accept the General Terms and Conditions of Sale in effect at the time of their purchase. The new
General Terms and Conditions of Sale shall be effective from the date they are published on the
www.corevadesign.com website and shall only apply to orders made subsequent to that date.
12. Contact details and assistance
12.1. For any further information and assistance relating to the Website, making online purchases
and the after-sales assistance, the Customer may contact Blue Collars s.r.l. using the following
contact details:
BLUE COLLARS S.R.L.
Candiani Denim Store
Piazza Mentana 3
20123 Milano (Italy)
E-mail: store@corevadesign.com
Telephone: (+39) 02.38318425
Opening times: open from Tuesday to Saturday from 11 am to 2 pm and from 3 pm to 6.30 pm
(Italian time)
13. Complaints
13.1. To make a complaint, the Customer may contact Blue Collars s.r.l. using the following contact
details:
BLUE COLLARS S.R.L.
Candiani Denim Store
Piazza Mentana 3
20123 Milano (Italy)
Registered office at:
Via Arese, 85
20020 Robecchetto con Induno (MI)
E-mail: store@corevadesign.com
Telephone: (+39) 02.38318425
Opening times:
open from Tuesday to Saturday
from 11 am to 2 pm and from 3 pm to 6.30 pm
(Italian time)
Unless otherwise specified, the terms of use detailed in this section apply generally when using this Website.
Single or additional conditions of use or access may apply in specific scenarios and in such cases are additionally indicated within this document.
By using this Website, Users confirm to meet the following requirements:
Unless where otherwise specified or clearly recognisable, all content available on this Website is owned or provided by the Owner or its licensors.
The Owner undertakes its utmost effort to ensure that the content provided on this Website infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.
In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.
Through this Website Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.
Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.
This Website and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.
Users are solely responsible for making sure that their use of this Website and/or the Service violates no applicable law, regulations or third-party rights.
The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.
To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.
Within the limits of law, the Owner may also decide to suspend or terminate the Service altogether. If the Service is terminated, the Owner will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law.
Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” (eg. labour actions, infrastructural breakdowns or blackouts etc).
Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this Website and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling program.
Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Website are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.
All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this Website are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.
The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.
Such changes will only affect the relationship with the User for the future.
The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement.
The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Owner.
The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.
Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.
All communications relating to the use of this Website must be sent using the contact information stated in this document.
Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.