Welcome to the cookie policy of Plyveo. This policy will help you understand what cookies and tracking technologies we use, how we use them and what your rights are in relation to it.
Latest update: July 18, 2026
Introduction
This document informs Users about the technologies that help this Application to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Application.
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
This Application uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.
Owner and Data Controller
Federico Rossi - Viale Antonio Ciamarra 30 - 00173 Roma (Italia)
Owner contact email: plyveoapp@gmail.com
How this Application uses Trackers
Necessary
This Application uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
Trackers managed directly by the Owner
Configuration and use of Firebase Crashlytics in Plyveo
Company: this Application
Personal Data processed: Trackers
Plyveo uses Firebase Crashlytics, a crash-diagnostics service provided by Google Ireland Limited, exclusively in native production releases of the app. Crashlytics collection is disabled in development and debug builds.
Crashlytics operates independently of Google Analytics for Firebase and of the User's related choice. The service is used exclusively to identify errors, crashes and technical problems and to improve the security, reliability and stability of Plyveo.
Data processed: Crashlytics may process a pseudonymous installation identifier, including the Firebase Installation ID and Crashlytics Installation UUID; a random technical Crashlytics session identifier, which is separate from Plyveo practice-session identifiers; the date and time of the error; stack traces; technical exception or crash details; the app identifier and version; operating system; device model, architecture and technical state; memory, available storage and other diagnostic information required to investigate the problem. Plyveo also forwards fatal and non-fatal errors intercepted by the app together with the corresponding stack trace.
Data not intentionally sent: Plyveo does not set a User identifier in Crashlytics and does not intentionally send the Firebase UID, authentication-provider subject, name, email address, profile image, answers, drafts, transcripts, notes, practice-session identifiers, prompts, model answers or AI-feedback content. Plyveo also does not add custom keys, custom logs or data intended to profile the User.
Legal basis and purpose: processing is based on the Owner's legitimate interest under Article 6(1)(f) GDPR in protecting Plyveo, diagnosing malfunctions and maintaining a secure, stable and reliable service. Crashlytics is not used for advertising, employment profiling, automated decision-making or assessing the User's professional suitability.
Retention and deletion: Google retains crash stack traces, diagnostic data and identifiers associated with Crashlytics reports for 90 days before starting their removal from live and backup systems. When the User deletes their Plyveo account, the app also requests deletion of the current Firebase Installation ID. This rotates the Crashlytics Installation UUID; Firebase states that data tied to the previous installation is removed from live and backup systems within 180 days. If Firebase services are subsequently used again, a new installation identifier unrelated to the previous one may be generated.
Transfers: data may be processed in countries where Google or its subprocessors maintain facilities. Any international transfers are governed by the safeguards provided by the Firebase Data Processing and Security Terms, including Standard Contractual Clauses or another applicable transfer solution.
This Application uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.
Trackers managed by third parties
Google OAuth
Company: Google Ireland Limited
Place of processing: Ireland
Personal Data processed: Trackers +1
Google OAuth is a registration and authentication service provided by Google Ireland Limited and is connected to the Google network.
This Application uses Trackers to measure traffic and analyze User behavior to improve the Service.
Trackers managed directly by the Owner
Consent and configuration for Google Analytics for Firebase
Company: this Application
Personal Data processed: Trackers
Plyveo uses Google Analytics for Firebase, an app-measurement service provided by Google Ireland Limited (Ireland), exclusively in production releases and only after the User has made a positive and specific choice for the Measurement purpose.
Activation and control: Analytics collection is disabled by default in the app's native configuration. Refusal does not restrict access to Plyveo or any of its core functions. The User can grant or withdraw consent during onboarding or at any time through the “Anonymous usage statistics” switch available in Settings. Despite the name currently displayed in the interface, the processed data is pseudonymous and is not anonymous in the strict technical or legal sense. Withdrawal stops future collection from that installation of the app but does not automatically delete data already transmitted. General device advertising settings do not replace the switch available within Plyveo.
Data processed automatically: when Analytics is enabled, Google generates a pseudonymous app-instance identifier associated with a specific installation and may process mobile-app Trackers and Usage Data, including app launches and updates, event dates and times, screens viewed, number and duration of sessions, platform, operating system, device model or category, app version, language or locale and approximate geographic location. The IP address is used during collection to derive approximate location and route the data; Google states that the raw IP address is discarded before the data is logged on its Analytics servers.
Events sent by Plyveo: successful sign-in without account details; onboarding started, completed or skipped; test and category identifiers and test kind; test opening; practice start, completion, duration and overtime; occurrence of a saved session, without transmitting its local identifier; viewing of the readiness summary and readiness percentage; answer-evaluation mode and the question's position within the test; display and selection of upgrade messages; and a yes/no vote concerning the usefulness of AI feedback.
Data not intentionally sent: Plyveo does not set a Google Analytics User-ID and does not send the Firebase UID, authentication-provider subject, name, email address, profile image, answer or draft text, transcripts, notes, local session ID, model answer, prompt or AI-feedback content to this service.
Device identifiers: on Android, Plyveo expressly removes from the app package the permission required to access the Android Advertising ID. On iOS, Plyveo does not request App Tracking Transparency authorization and does not intentionally use the IDFA. When the IDFA is unavailable, Google Analytics may use Apple's Identifier for Vendor (IDFV), in addition to the pseudonymous app-instance identifier. Plyveo does not use this data to display advertising, create employment profiles, make automated decisions or assess the User's suitability for employment.
Legal basis and optional nature: processing is based on the User's consent under Article 6(1)(a) GDPR and, where applicable, consent for access to or storage of mobile-app Trackers under ePrivacy rules. Providing consent is optional and refusal does not prevent the use of the app's core functions.
Retention: in the Google Analytics property connected to Plyveo, both event-level and user-level data retention are set to 2 months and “Reset user data on new activity” is disabled. Data reaching the end of that period is deleted by Google through a monthly process. This setting does not delete standard aggregated reports, which may remain available in aggregated form. The local app-instance identifier may persist for the duration of the installation, until it is reset, the app's data is cleared or the app is uninstalled. The consent choice, the date of that choice and the version of the notice are stored locally as described in the section concerning local preference storage.
Account deletion: when the User deletes their account, Plyveo disables Analytics collection, removes the locally stored consent choice, the date of that choice and the version of the privacy notice, and instructs the Firebase Analytics SDK to reset locally held Analytics data and the pseudonymous app-instance identifier. Collection remains disabled until the User makes a new positive choice.
This operation concerns the current installation and does not retroactively erase data already received by Google Analytics. Because Plyveo does not set a User-ID or associate this data with the Firebase UID, previously transmitted data cannot be selected and deleted by reference to the Plyveo account and remains subject to the 2-month retention period described above. Standard aggregated reports may remain available in aggregated form.
Provider and transfers: the service is provided by Google Ireland Limited. Any transfers are governed by Google's applicable terms and safeguards. Provider privacy policy: https://policies.google.com/privacy
Personal Data processed:
Trackers
Service provided by:
this Application
Trackers duration:
up to 2 months
Trackers managed by third parties
Google Analytics for Firebase (for apps)
Company: Google Ireland Limited
Place of processing: Ireland
Personal Data processed: device information +5
Google Analytics for Firebase (for apps) or Firebase Analytics is an analytics service provided by Google Ireland Limited.
In order to understand Google's use of Data, consult Google's partner policy.
Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailed explanation about the other tools used by the Owner.
This Application uses identifiers for mobile devices and technologies similar to cookies to run the Firebase Analytics service.
Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Firebase related sections of this privacy policy, if available.
Users can set or update their preferences via the relevant privacy choices panel available on this Application.
With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
How to control or delete Cookies and similar technologies via your device settings
Users may use their own browser settings to:
See what Cookies or other similar technologies have been set on the device;
Block Cookies or similar technologies;
Clear Cookies or similar technologies from the browser.
The browser settings, however, do not allow granular control of consent by category.
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).
Consequences of denying the use of Trackers
Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help this Application to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.
Definitions and legal references
Personal Data (or Data)
/ Personal Information (or Information)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Sensitive Personal Information
Sensitive Personal Information means any Personal Information that is not publicly available and reveals information considered sensitive according to the applicable privacy law.
Usage Data
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
This Application
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Application as described in the relative terms (if available) and on this site/application.
Sale
Sale means any exchange of Personal Information by the Owner to a third party, for monetary or other valuable consideration, as defined by the applicable privacy US state law. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the applicable law, does not constitute a Sale of your Personal Information.
Sharing
Sharing means any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's Personal Information by the business to a third party for cross-context behavioral advertising, whether for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged, as defined by the California privacy laws. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the California privacy laws, does not constitute sharing of your Personal Information.
Targeted advertising
Targeted advertising means displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer’s activities over time and across nonaffiliated websites or online applications to predict such consumer’s preferences or interests, as defined by the applicable privacy US state law.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This policy has been prepared based on provisions of multiple legislations.
This policy relates solely to this Application, if not stated otherwise within this document.
