Cookie Policy of parco-san-marco.com
This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Website.
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
This Website uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.
How this Website uses Trackers
Necessary
This Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
Trackers managed by third parties
-
Google reCAPTCHA (Google Ireland Limited)
Personal Data processed: answers to questions, clicks, keypress events, motion sensor events, mouse movements, scroll position, touch events, Tracker and Usage Data.
Place of processing: Ireland – Privacy Policy.
Trackers duration:
- _GRECAPTCHA: duration of the session
- rc::a: indefinite
- rc::b: duration of the session
- rc::c: duration of the session
- rc::f: indefinite
Experience
This Website uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.
Trackers managed by third parties
-
Google Fonts (Google Ireland Limited)
Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages.
Personal Data processed: Tracker and Usage Data.
Place of processing: Ireland – Privacy Policy.
-
Vimeo video (Vimeo, LLC)
Vimeo is a video content visualisation service provided by Vimeo, LLC that allows this Website to incorporate content of this kind on its pages.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy.
Trackers duration:
- player: 1 year
- sync_active: duration of the session
- vuid: 2 years
-
Google Maps widget (Google Ireland Limited)
Google Maps is a maps visualisation service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages.
Personal Data processed: Tracker and Usage Data.
Place of processing: Ireland – Privacy Policy.
Measurement
This Website uses Trackers to measure traffic and analyze User behavior to improve the Service.
Trackers managed by third parties
-
Google Analytics 4 (Google Ireland Limited)
Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
In order to understand Google's use of Data, consult Google's partner policy.
Personal Data processed: number of Users, session statistics, Trackers and Usage Data.
Place of processing: Ireland – Privacy Policy – Opt Out.
Trackers duration:
- _ga: 2 years
- _ga_*: 2 years
Marketing
This Website uses Trackers to deliver personalised ads or marketing content, and to measure their performance.
Trackers managed by third parties
-
Google Ads conversion tracking (Google Ireland Limited)
Google Ads conversion tracking is an analytics service provided by Google Ireland Limited that connects data from the Google Ads advertising network with actions performed on this Website.
Personal Data processed: Trackers and Usage Data.
Place of processing: Ireland – Privacy Policy.
Trackers duration:
- IDE: 2 years
- test_cookie: 15 minutes
-
Google Ads Remarketing (Google Ireland Limited)
Google Ads Remarketing is a remarketing and behavioural targeting service provided by Google Ireland Limited that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie.
In order to understand Google's use of Data, consult Google's partner policy.
Users can opt out of Google's use of Trackers for ads personalisation by visiting Google's Ads Settings.
Personal Data processed: Trackers and Usage Data.
Place of processing: Ireland – Privacy Policy – Opt Out.
Trackers duration:
- Conversion: 3 months
- DSID: 14 days
- FCNEC: 1 year
- FLC: 10 seconds
- FPAU: 3 months
- FPGCLAW: 3 months
- FPGCLDC: 3 months
- FPGCLGB: 3 months
- GCL_AW_P: 3 months
- GED_PLAYLIST_ACTIVITY: duration of the session
- IDE: 2 years
- NID: 6 months
- RUL: 1 year
- __gads: 2 years
- __gpi: 2 years
- __gpi_optout: 2 years
- __gsas: 2 years
- _gac_: 3 months
- _gac_gb_: 3 months
- _gcl_ag: 3 months
- _gcl_au: 3 months
- _gcl_aw: 3 months
- _gcl_dc: 3 months
- _gcl_gb: 3 months
- _gcl_gf: 3 months
- _gcl_gs: 3 months
- _gcl_ha: 3 months
- ar_debug: 3 months
- id: 2 years
- receive-cookie-deprecation: 6 months
- test_cookie: 15 minutes
Activities that do not fit the above categorizations
-
Reguest Messenger
Description of Service
This is a communication tool in the form of an online chat. It provides its customers to communicate with their guests.
Processing Company
ReGuest GmbH
Kuperion Street 34, 39012, Merano, Italy
Data Protection Officer of Processing Company
Below you can find the email address of the data protection officer of the processing company.
info@reguest.io
Data Purposes
This list represents the purposes of the data collection and processing.
- Functionality
- Analytics
Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
- Cookies
Data Collected
This list represents all (personal) data that is collected by or through the use of this service.
- Browser information
- First name
- Last name
- E-mail address
- Telephone number
- Address
- Date of birth
- Payment information
- Contact information
Legal Basis
In the following the required legal basis for the processing of data is listed.
- Art. 6 para. 1 s. 1 lit. f GDPR
Location of Processing
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
Retention Period
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.
- The data will be deleted as soon as they are no longer needed for the processing purposes.
Data Recipients
In the following the recipients of the data collected are listed.
- ReGuest GmbH
Click here to read the privacy policy of the data processor https://www.reguest.io/en/information/privacy-policy/5-0.html
Click here to read the cookie policy of the data processor https://www.reguest.io/en/information/cookies/6-0.html
Storage Information
Below you can see the longest potential duration for storage on a device, as set when using the cookie method of storage and if there are any other methods used.
- Non-cookie storage: no
This service uses different means of storing information on a user’s device as listed below.
__utma*
This cookie provides information on when you first visited the website, on the number of visits and on the last visit.
Type: cookie
Duration: Session
__utmb*
This cookie contains a hash value of all the here mentioned UTM Cookies.
Type: cookie
Duration: Session
__utmv*
This cookie is dedicated to individual contents. Being an empty cookie, it serves to store visitor-level custom-variable data.
Type: cookie
Duration: Session
__utmx*
This cookie contains values of the Google Website Optimizer.
Type: cookie
Duration: Session
__utmz*
This cookie contains information on the visitor traffic source that explains how the user reached the site. It may store information on search engines and the entered search terms, or where the IP address of the visitor is located.
Type: cookie
Duration: Session
__utmt*
Shows the type of request made. (It could be an event, transaction, itemoro custom variable. If there is no specification given it is a pageview.)
Type: cookie
Duration: Session
_ga, _gid
This cookie is used to identify users.
Type: cookie
Duration: Session
_gat
Used to create tracker objects.
Type: cookie
Duration: Session
_gac_
Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.
Type: cookie
Duration: Session
1P_JAR
These cookies are used to support Google's advertising services.
Type: cookie
Duration: Session
AID
Google also use cookies named "AID", "DSID" and "TAID" which are used to link your activity across devices if you’ve previously signed in to your Google Account on another device. We do this to coordinate the ads you see across devices and measure conversion events. These cookies may be set on the domains google.com/ads, google.com/ads/measurement, or googleadservices.com.
Type: cookie
Duration: Session
APISID
Google uses cookies like the PREF, NID or SID cookie to individually adjust advertisements in Google products like the Google search. The cookies are used to capture, for instance, the Google newest searches, your former interaction with advertisements or the search results and your visits on websites of an advertiser. This way you receive individually customised advertisement on Google.
Type: cookie
Duration: Session
CONSENT
These cookies are used to support Google's advertising services. DSID, Google, performance, stay active: 2 years. This cookie by doubleclick.net is used by Google to individually adjust advertisements in Google products like the Google search. The cookies are used to capture, for instance, the Google newest searches, your former interaction with advertisements or the search results and your visits on websites of an advertiser. This way you receive individually customised advertisement on Google.
Type: cookie
Duration: Session
HSID
Google use cookies called "SID" and "HSID" which contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. The combination of these two cookies allows Google to block many types of attack, such as attempts to steal the content of forms that you complete on web pages.
Type: cookie
Duration: Session
DSID
This cookie by doubleclick.net is used by Google to individually adjust advertisements in Google products like the Google search. The cookies are used to capture, for instance, the Google newest searches, your former interaction with advertisements or the search results and your visits on websites of an advertiser. This way you receive individually customised advertisement on Google.
Type: cookie
Duration: Session
IDE
This cookie by doubleclick.net is used by Google to individually adjust advertisements in Google products like the Google search. The cookies are used to capture, for instance, the Google newest searches, your former interaction with advertisements or the search results and your visits on websites of an advertiser. This way you receive individually customised advertisement on Google.
Type: cookie
Duration: Session
NID
Google uses cookies like the PREF, NID or SID cookie to individually adjust advertisements in Google products like the Google search. The cookies are used to capture, for instance, the Google newest searches, your former interaction with advertisements or the search results and your visits on websites of an advertiser. This way you receive individually customised advertisement on Google.
Type: cookie
Duration: Session
PREF
Google uses cookies like the PREF, NID or SID cookie to individually adjust advertisements in Google products like the Google search. The cookies are used to capture, for instance, the Google newest searches, your former interaction with advertisements or the search results and your visits on websites of an advertiser. This way you receive individually customised advertisement on Google.
Type: cookie
Duration: Session
SAPISID
Google uses cookies like the PREF, NID or SID cookie to individually adjust advertisements in Google products like the Google search. The cookies are used to capture, for instance, the Google newest searches, your former interaction with advertisements or the search results and your visits on websites of an advertiser. This way you receive individually customised advertisement on Google.
Type: cookie
Duration: Session
SID
Google uses cookies like the PREF, NID or SID cookie to individually adjust advertisements in Google products like the Google search. The cookies are used to capture, for instance, the Google newest searches, your former interaction with advertisements or the search results and your visits on websites of an advertiser. This way you receive individually customised advertisement on Google.
Type: cookie
Duration: Session
SSID
Google uses cookies like the PREF, NID or SID cookie to individually adjust advertisements in Google products like the Google search. The cookies are used to capture, for instance, the Google newest searches, your former interaction with advertisements or the search results and your visits on websites of an advertiser. This way you receive individually customised advertisement on Google.
Type: cookie
Duration: Session
GPS
Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
Type: cookie
Duration: Session
YSC
Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Type: cookie
Duration: Session
_fbp
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Type: cookie
Duration: Session
fr
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Type: cookie
Duration: Session
vuid
Collects data on the user's visits to the website, such as which pages have been read.
Type: cookie
Duration: Session
_hjid
This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
Type: cookie
Duration: Session
_hjClosedSurveyInvites
This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.
Type: cookie
Duration: Session
_hjDonePolls
This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.
Type: cookie
Duration: Session
_hjMinimizedPolls
This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
Type: cookie
Duration: Session
_hjDoneTestersWidgets
This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.
Type: cookie
Duration: Session
_hjMinimizedTestersWidgets
This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
Type: cookie
Duration: Session
_hjIncludedInSample
This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
Type: cookie
Duration: Session
_hjShownFeedbackMessage
This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.
Type: cookie
Duration: Session
ASPSESSIONID*
System cookie, used to keep the user session up
Type: cookie
Duration: Session
PageConfig.HttpFirstReferrerLink
Origin URL is attached to e-mails.
Type: cookie
Duration: Session
Page_*
Used to save actions performed by the visitor
Type: cookie
Duration: Session
sImageMode
Used to determine if the user accesses the website from a desktop, tablet or mobile device.
Type: cookie
Duration: Session
bCookieBarClosed
This cookie indicates whether or not the cookie banner is being displayed on the webpage.
Type: cookie
Duration: Session
RG_Messenger_Token
Device token for switching between offer area and website
Type: cookie
Duration: Session
RG_Messenger_Token_*
Additional cookie for guest area identification (Re:Guest Messenger), so that logout and new registration work correctly
Type: cookie
Duration: Session
Trackers duration: duration of the session
How to manage preferences and provide or withdraw consent on this Website
Whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on this Website.
With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
How to control or delete Cookies and similar technologies via your device settings
Users may use their own browser settings to:
- See what Cookies or other similar technologies have been set on the device;
- Block Cookies or similar technologies;
- Clear Cookies or similar technologies from the browser.
The browser settings, however, do not allow granular control of consent by category.
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).
How to opt out of interest-based advertising
Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Consequences of denying consent
Users are free to decide whether or not to grant consent. However, please note that Trackers help this Website to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.
Owner and Data Controller
Luxury Hotels & Resorts Sagl
P.IVA: CH237.312.363
6962 Via al Fiume 6
Viganello - CH
Owner contact email: info@san-marco-hotels.com
Since the use of third-party Trackers through this Website cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.
Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Website.