This Application collects some Personal Data from its Users.
Personal Data: Trackers; Usage Data
Personal Data: Trackers; Usage Data
Personal Data: email address; first name
Personal Data: email address; first name; last name
Personal Data: Trackers; Usage Data
Personal Data: geographic position
Personal Data: Trackers; Usage Data
Personal Data: Trackers; various types of Data as specified in the privacy policy of the service
Personal Data: email address; Tracker; various types of Data as specified in the privacy policy of the service
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.
PRIVACY POLICY
(PRIVACY STATEMENT PURSUANT TO ART. 13 OF EUROPEAN REGULATION 679/2016)
Dear User, This page describes the management methods of the websites https://www.croci.net/ and https://www.amtra.net/ (hereinafter the 'Site' or 'Portal') regarding the processing of the personal data of the users who consult it.
This Privacy Policy also describes the general principles to which CROCI Spa aspires concerning the processing of data: this is without prejudice to the specific conditions and information that have been established for particular processing operations arising from the different contractual relationships that may be established with CROCI Spa.
Therefore, we wish to inform you that your personal data acquired as a result of your request for information and/or other means of conferring data to the website indicated above (e.g. in relation to spontaneous applications or requests for commercial information), will be processed by CROCI Spa in full compliance with current data protection legislation, with particular reference to EU Regulation 2016/679 General Data Protection Regulation (hereinafter GDPR).
Therefore, pursuant to Art. 13 of the aforementioned GDPR and with regard to the personal data that will be processed by CROCI Spa, we hereby inform you of the following:
1) Methods of data collection
1a) Automatically collected data - Browsing data
The computer systems and programs used to operate the website https://www.croci.net/ and the website https://www.amtra. net/ di CROCI SPA collect some personal data, the transmission of which is implicit in the use of normal Internet communication protocols (e.g. IP addresses or domain names of the computers employed by users, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used in submitting the request to the server, the size of the file received in response, the numerical code regarding the status of the server's response and other parameters relating to the operating system, the browser and the user's computer environment. Data and information are also acquired on how the user browses the site (e.g. categories of products visited, pages visited, etc.).
These data are not subject to automated processing (profiling) and are only used to obtain statistical information not associated with any user identification data on the use of the site and to check its correct functioning and are deleted immediately after processing.
The data could also be used to ascertain responsibility in case of hypothetical computer crimes to the detriment of the Site.
1b) Data provided voluntarily by the user
This category of data includes personal data voluntarily provided by the Data Subject to the Data Controller during commercial contacts or by email, post, visits to CROCI Spa offices, meetings, events, trade fairs, etc. or by other means of communication.
The same category includes personal data that may be communicated when requesting information by filling in the contact form on the website https://www.croci.net/ and https://www.amtra.net/, or in any case during registration on the site. Regarding the use and consultation of the website indicated above, please note that no provision of personal data by the user is required. However, any contact with CROCI Spa through the customer service, or the optional, explicit and spontaneous sending of electronic or traditional mail messages to the CROCI Spa addresses indicated on the website entails the subsequent acquisition of the address, including email, of the sender or the relative telephone number, necessary to respond to requests, as well as any other personal data included in the relative communications. This data will be used for the sole purpose of responding to the user's request and may be communicated to third parties only if necessary for this purpose.
Upon consent, users may be categorised according to their purchasing preferences by means of a non-automatic process for the purpose of sending commercial information relating to services and products already purchased. The mailing service is provided through ActiveCampaign, whose privacy policy can be found at the following links https://www.activecampaign.com/legal/gdpr-updates/gdpr-overview
1c) Data provided voluntarily by the user when installing the 'WiFi Amtra' App
To install the 'WiFi Amtra' App, the following personal data are requested from the user: first name, last name, email address. The provision of such data is not mandatory but it is necessary to activate the service offered by the App. Regarding the methods of processing such data, see the sections of this policy no. 3) et seq.
2) Purposes of Processing
The purpose of processing personal data is to provide information services of a commercial nature and in relation to the acceptance of spontaneous applications. In particular, your personal data will be processed for the following purposes:
a) to perform a service or one or more agreed operations, and, subject to your consent, to propose additional services enabled at the same time as your registration;
b) perform personnel selection activities, implemented by analysing and evaluating your CV;
c) with your consent, to communicate commercial information by telephone, post, email, SMS, Whatsapp messaging, relating to new CROCI Spa products and services
d) with your consent, to send communications to verify the level of customer satisfaction with these products and services.
Your personal data will be processed mainly in electronic format. However, the CVs submitted may be processed in paper format. The data will be processed with tools and in the manner strictly necessary to fulfil the above-mentioned purposes.
3) Faculty of conferment of data
Apart from that specified for browsing data, the user is free to provide or not to provide any personal data that may be requested, but failure to do so may make it impossible for CROCI Spa to provide the services concerned.
4) Data retention
Personal data, processed for the purposes described above, where your consent for processing is present, will be retained for the following period:
or performance of a service or one or more agreed operations, free of charge for the Data Subject, such as the provision of information or spontaneous application: 5 years
or performance of additional services and communication of information of a commercial nature, free of charge for the Data Subject, or in any case occurring during the pre-contractual stages: 5 years
or other cases: terms of law
At the end of the storage period, the data, whether in electronic or possibly paper form, will be physically destroyed and no longer recoverable. Beyond the indicated storage period, CROCI Spa will no longer be able to perform any processing and/or service provision operations, including guaranteeing the exercise of the rights of the Data Subject (see paragraph 'Rights of the Data Subject').
5) Processing methods
The processing of data will be carried out by personnel appointed by CROCI Spa with procedures, technical and computer tools suitable to protect the confidentiality and security of the data and consists of the collection, recording, organisation, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, erasure, and destruction of the same including the combination of two or more of the above activities.
However, automated tools have neither the features nor the purpose of automatic profiling of Data Subjects.
6) Legal Prerequisite for Processing
CROCI SPA processes personal data according to the following prerequisites:
- When processing is necessary to fulfil specific requests for information or services, Art. 2a) and 2b) of the section 'Purposes of Processing'
- When processing is based on consent, for all the processing specified in Art. 2c) and 2d) of the section 'Purposes of Processing'
7) Communication of data
CROCI Spa may disclose your data to third parties only after your specific request and consent, e.g. in the case of requests for information and investigations that may require the involvement of third companies. In these cases, the third-party recipients, in turn independent Data Controllers, will process your data as external Data Processors of CROCI Spa.
8) Transfer of data abroad
Personal data are stored on servers located in the following EU and non-EU countries:
Italy - IT (EU): email, server;
the United Kingdom - (non-EU): server hosting service
the United States - US (non-EU): web traffic analysis (Google Analytics application), on this point see section 9), 'Cookies'
the United States - ( non-EU) MailChimp platform application
the United States - (non-EU) Google Tag Manager application by Google for script management
or the Czech Republic - (EU) for chat service managed by the Smartsupp application
the United States - (non-EU) Google Ad application
Ireland (EU) - Whatsapp messaging service
Personal data will not be disclosed.
9) Cookies
No personal user data is acquired by the site in this regard.
The portal uses cookies, which consist of a text file that the site sends to the computer of the user who connects to it.
Cookies do not damage the computers to which they are sent and cannot record or modify in any way the personal information and data present in the system.
Cookies can be stored on the user's computer and have a variable duration.
'Cookies' are only used to allow the site to 'recognise' the registered user; in this case the non-acceptance of the cookie will not allow access to certain requested services.
By using this portal, the user consents to the processing of their data in the manner and for the purposes indicated above. The data collected under this point are not physically in the possession of CROCI Spa, which can only use them for consultation, but cannot modify or delete them independently. Any requests relating to the above data must be addressed to the respective Data Controller.
What are cookies
Cookies consist of portions of code (computer files or partial data) sent by a server to the user's Internet browser, automatically stored on the user's computer by said browser and automatically sent back to the server at each occurrence or subsequent access to the Site. A cookie usually contains the name of the website from which the cookie originates, the lifespan of the cookie (how long it will remain on the user's device) and a value, which is usually a randomly generated unique number. On each subsequent visit, the cookies are redirected to the website that created them (first-party cookies) or to another website that recognises them (e.g. third-party cookies). Cookies are useful because they allow a website to recognise the user's device and serve various purposes, such as allowing the user to browse pages efficiently, remembering favourite sites and generally improving the browsing experience. Cookies also help to ensure that the advertising content displayed online is better targeted to a user and their interests.
If you choose to disable cookies, this may affect and/or limit your experience of the Site. For example, you may not be able to visit certain sections of a Site or you may not receive personalised information when you visit the Site.
What types and categories of cookies do we use and for what purposes?
'Technical' cookies are essential for the proper functioning of the Site and allow users to browse the Site and take advantage of its features (for example, they allow the storage of previous actions or save the user's session and/or perform other activities strictly necessary for the Site to function).
’Analytical' cookies also belong to this category. They help us to understand how users interact with the Site by providing information about the last page visited, the number of sections and pages visited, the time spent on the Site and any incident that has arisen during browsing, such as an error message, and help us to understand any difficulties the user encounters in using the Site. This information may be associated with user details such as IP address, domain or browser. However, it is analysed together with information from other users so as not to distinguish one particular user from another. These cookies are collected and aggregated anonymously and allow us to improve the Site's performance.
Finally, 'functionality' cookies allow the Site to remember user choices (e.g. user name) to provide the user with more personalised and optimised browsing. Functional cookies are not essential to the functioning of the Site, but they improve the quality and the browsing experience. If you do not accept these cookies, the Site's performance and functionality may be reduced and access to the Site's contents may be limited
This App uses Cookies managed directly by the Data Controller and Cookies that enable services provided by third parties (commonly referred to as 'third party' Cookies). Unless otherwise specified within this document, these third parties have access to their respective Tracking Tools.
The duration and expiry of Cookies may vary depending on what the Data Controller or each third-party provider sets. Some of them expire at the end of the User's browsing session.
Activities involving the functionality of third-party Cookies
1) Interactions and simple functionalities
This App uses Cookies to allow simple interactions and activate functions that allow Users to access certain of the Service's resources and simplify communication with the Data Controller.
• Interaction with live chat platforms
2) Measurement
This App uses Tracking Tools to measure traffic and analyse Users' behaviour to improve the Service.
• Statistics
The services contained in this section allow the Data Controller to monitor and analyse traffic data and serve to track User behaviour.
• Google Analytics (Google LLC)
Google Analytics is a web analysis service provided by Google LLC ('Google'). Google uses the Personal Data collected to track and examine the use of this App, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualise and personalise the ads in its advertising network.
Personal Data processed: Usage Data and Tracking Tool.
Place of processing: United States - Privacy Policy - Opt Out. Https://policies.google.com/?hl=it
• Facebook Ads conversion tracking (Facebook pixel) (Facebook Ireland Ltd)
Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Facebook Ireland Ltd which connects data from the Facebook advertising network with actions performed within this App. The Facebook pixel monitors conversions that can be attributed to Facebook, Instagram and Audience Network ads.
Personal data processed: Usage Data and Tracking Tool.
Place of processing: Ireland - Privacy Policy. https://it-it.facebook.com/policy.php
How can I disable cookies?
Most browsers automatically accept cookies, but you can also choose not to accept them. We recommend you not to disable this feature, since it may prevent you from moving freely from one page to another and enjoying all the features of the site. If you do not want your computer to receive and store cookies, you can change the browser security settings (Internet Explorer, Google Chrome, Safari etc.). In any case, please note that certain parts of our Site can only be used fully if your browser accepts cookies; otherwise, your choice to remove or not accept cookies may adversely affect your stay on our Site. If you wish to change your cookie settings by entering the settings of your various browsers, here are brief instructions on how to do this in the four most popular browsers:
Microsoft Internet Explorer
Click on the 'Tools' icon in the top right-hand corner and select 'Internet Options'. In the pop up window select 'Privacy'. Here you will be able to adjust your cookie settings.
Google Chrome
Click the 'Tools' icon in the top right corner and select 'Internet Options'. In the pop up window select 'Privacy'. Here you can adjust your cookie settings.
Mozilla Firefox
From the drop-down menu in the top left corner select 'Options'. In the pop up window select 'Privacy'. Here you can adjust your cookie settings.
Safari
From the drop-down menu in the top right-hand corner select 'Preferences'. Select 'Security' where you can change your cookie settings.
To find out more about cookies and how to manage or disable third-party or marketing/retargeting cookies, visit www.youronlinechoices.com.
10) Rights of the Data Subjects
In addition to the above, we inform you that by virtue of the legal provisions in force as indicated above, you have the right to:
1. To receive confirmation of the existence of personal data concerning you, as well as access to and communication in an intelligible form of such data and their origin, and of the logic on which the processing is based;
2. Obtain the erasure, transfer, portability of data also in anonymous form or blocking of processed data;
3. Obtain the updating, rectification or, if interested, integration of data.
4. Withdraw consent to data processing
5. Restrict data processing
6. Obtain an indication of the subjects or categories of subjects to whom the personal data may be communicated
7. Complain to a supervisory authority (Privacy Guarantor)
8. Oppose the processing of personal data, and their profiling.
As a Data Subject, you also have the right to lodge a complaint with the Italian Data Protection Authority, which can be reached at: www.garanteprivacy.it
11) Data Controller
The Data Controller is CROCI Spa with registered office in Castronno, (VA) via S. Alessandro, 8 Tel: +39 0332-870860, email privacy@croci.net
Croci SPA
Via S. Alessandro 8 - 21040
Castronno, Italy
Owner contact email: shop@croci.net