Cookie Policy of The Phoenix shop

This document informs Users about the technologies that help The Phoenix shop to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with The Phoenix shop.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

The Phoenix shop uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.

How The Phoenix shop uses Trackers

Necessary

The Phoenix shop uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Trackers managed directly by the Owner

  • Preference Cookies (The Phoenix shop)

    Preference Cookies store the User preferences detected on The Phoenix shop in the local domain such as, for example, their timezone and region.

    Personal Data processed: Trackers.

  • Direct registration (The Phoenix shop)

    The User registers by filling out the registration form and providing the Personal Data directly to The Phoenix shop.

    Personal Data processed: billing address, city, company name, country, county, date of birth, email address, first name, gender, house number, language, last name, phone number, physical address, prefix , Trackers, Twitter handle, Usage Data, User ID, various types of Data, website and ZIP/Postal code.

Trackers managed by third parties

  • PayPal (PayPal Inc.)

    PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.

    Personal Data processed: billing address, device information, email address, first name, last name, phone number, purchase history, Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: See the PayPal privacy policy – Privacy Policy.

    Trackers duration:

    • LANG: 8 hours
    • __paypal_storage__: indefinite
    • akavpau_ppsd: duration of the session
    • enforce_policy: duration of the session
    • l7_az: duration of the session
    • nsid: duration of the session
    • ts: duration of the session
    • tsrce: duration of the session
    • x-cdn: duration of the session
    • x-pp-s: duration of the session

  • Apple Pay (Apple Inc.)

    Apple Pay is a payment service provided by Apple Inc., which allows Users to make payments using their mobile phones.

    Personal Data processed: billing address, email address, first name, last name, phone number, purchase history, shipping address, Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

  • Android Pay (Google Ireland Limited)

    Android Pay is a payment service provided by Google Ireland Limited, which allows Users to make payments using their mobile phones.

    Personal Data processed: billing address, email address, first name, last name, phone number, purchase history, shipping address, Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: Ireland – Privacy Policy.

  • Google Pay (Google Ireland Limited)

    Google Pay is a payment service provided by Google Ireland Limited, which allows users to make online payments using their Google credentials.

    Personal Data processed: billing address, email address, first name, last name, phone number, purchase history, shipping address, Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: Ireland – Privacy Policy.

  • PayPal Payments Hub (PayPal Inc.)

    PayPal Payments Hub is a payment service provided by PayPal Inc.

    Personal Data processed: billing address, device information, email address, first name, last name, phone number, purchase history, Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: See the PayPal privacy policy – Privacy Policy.

    Trackers duration:

    • LANG: 8 hours
    • akavpau_ppsd: duration of the session
    • ts: duration of the session

  • PayPal Carrier Payments (PayPal Inc.)

    PayPal Carrier Payments is a payment service provided by PayPal, Inc., which allows Users to make online payments using their mobile phone operator.

    Personal Data processed: billing address, device information, email address, first name, last name, phone number, purchase history, Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: See the PayPal privacy policy – Privacy Policy.

    Trackers duration:

    • LANG: 8 hours
    • akavpau_ppsd: duration of the session
    • ts: duration of the session

Functionality

The Phoenix shop uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

Trackers managed by third parties

  • Facebook Authentication (Meta Platforms Ireland Limited)

    Facebook Authentication is a registration and authentication service provided by Meta Platforms Ireland Limited and is connected to the Facebook social network.

    Personal Data processed: Trackers and various types of Data as specified in the privacy policy of the service.

    Place of processing: Ireland – Privacy Policy.

    Trackers duration:

    • _fbp: 3 months
    • datr: 2 years
    • fbssls_*: duration of the session
    • lastExternalReferrer: duration of the session

Experience

The Phoenix shop uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.

Trackers managed by third parties

  • Twitter account access (X Corp.)

    This service allows The Phoenix shop to connect with the User's account on the Twitter social network, provided by Twitter, Inc.

    Personal Data processed: Data communicated while using the service, device information, email address, first name, last name, Trackers and Usage Data.

    Place of processing: United States – Privacy Policy.

    Trackers duration:

    • personalization_id: 2 years

  • Facebook Like button and social widgets (Meta Platforms, Inc.)

    The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing,

    Personal Data processed: Trackers and Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    Trackers duration:

    • _fbp: 3 months
    • datr: 2 years
    • lastExternalReferrer: duration of the session

  • Twitter Tweet button and social widgets (X Corp.)

    The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: United States – Privacy Policy.

    Trackers duration:

    • personalization_id: 2 years

  • PayPal button and widgets (PayPal Inc.)

    The PayPal button and widgets are services allowing interaction with the PayPal platform provided by PayPal Inc.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: See the PayPal privacy policy – Privacy Policy.

    Trackers duration:

    • LANG: 8 hours
    • akavpau_ppsd: duration of the session
    • ts: duration of the session

  • Instagram widget (Meta Platforms, Inc.)

    Instagram is an image visualisation service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing, that allows The Phoenix shop to incorporate content of this kind on its pages.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

  • Facebook Comments (Meta Platforms Ireland Limited)

    Facebook Comments is a content commenting service provided by Meta Platforms Ireland Limited enabling the User to leave comments and share them on the Facebook platform.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Trackers duration:

    • datr: 2 years
    • lastExternalReferrer: duration of the session

  • Klaviyo Forms (Klaviyo Inc.)

    Klaviyo Forms is a form builder and data collection platform provided by Klaviyo Inc.

    To take advantage of the service provided by Klaviyo, the Owner typically shares information about (purchasing) Users, such as for example contact details and shopping histories. Check the indication at “Personal Data processed“ below for an explanation of the extent of the sharing.

    Personal Data processed: city, country, Data communicated while using the service, date of birth, email address, first name, gender, last name, phone number, physical address, purchase history, state, Trackers and Usage Data.

    Place of processing: United States – Privacy Policy.

    Trackers duration:

    • __kla_id: 3 years

Measurement

The Phoenix shop uses Trackers to measure traffic and analyze User behavior to improve the Service.

Trackers managed by third parties

  • Google Analytics (Universal Analytics) (Google LLC)

    Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”). Google utilises the Data collected to track and examine the use of The Phoenix shop, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

    In order to understand Google's use of Data, consult Google's partner policy.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.

    Trackers duration:

    • AMP_TOKEN: 1 hour
    • _ga: 2 years
    • _gac*: 3 months
    • _gat: 1 minute
    • _gid: 1 day

Marketing

The Phoenix shop uses Trackers to deliver ads or marketing content, and to measure their performance.

Trackers managed by third parties

  • Google Ads conversion tracking (Google LLC)

    Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that connects data from the Google Ads advertising network with actions performed on The Phoenix shop.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

    Trackers duration:

    • IDE: 2 years
    • test_cookie: 15 minutes

  • Meta ads conversion tracking (Meta pixel) (Meta Platforms Ireland Limited)

    Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta Audience Network with actions performed on The Phoenix shop. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt out.

    Trackers duration:

    • _fbc: 3 months
    • _fbp: 3 months
    • fr: 3 months
    • lastExternalReferrer: duration of the session
    • lastExternalReferrerTime: duration of the session

  • Klaviyo (Klaviyo Inc.)

    Klaviyo is an email address management and message sending service provided by Klaviyo Inc.

    To take advantage of the service provided by Klaviyo, the Owner typically shares information about (purchasing) Users, such as for example contact details and shopping histories. Check the indication at “Personal Data processed“ below for an explanation of the extent of the sharing.

    Personal Data processed: email address, purchase history, Trackers and Usage Data.

    Place of processing: United States – Privacy Policy – Opt out.

    Trackers duration:

    • __kla_id: 3 years

  • Klaviyo CRM (Klaviyo Inc.)

    Klaviyo CRM is a User database management service provided by Klaviyo Inc.

    Klaviyo CRM can also be used as a medium for communications, either through email, or through messages within The Phoenix shop.

    To take advantage of the service provided by Klaviyo, the Owner typically shares information about (purchasing) Users, such as for example contact details and shopping histories. Check the indication at “Personal Data processed“ below for an explanation of the extent of the sharing.

    Personal Data processed: email address, first name, last name, Trackers and Usage Data.

    Place of processing: United States – Privacy Policy.

    Trackers duration:

    • __kla_id: 3 years

  • Klaviyo segmentation and social advertising (Klaviyo Inc.)

    Klaviyo segmentation and social advertising is a remarketing and behavioural targeting service provided by Klaviyo Inc.

    Klaviyo segmentation and social advertising makes use of tracking technologies to monitor User behaviour. This Data is then used to personalise the User's experience and to provide targeted advertising. Klaviyo segmentation and social advertising may also connect the collected Data with other networks, including advertising networks, and enable these parties to track and target the User. The Owner, unless otherwise specified in this document, has no direct relationship with the third parties that Klaviyo segmentation and social advertising may be including.

    To take advantage of the service provided by Klaviyo, the Owner typically shares information about (purchasing) Users, such as for example contact details and shopping histories. Check the indication at “Personal Data processed“ below for an explanation of the extent of the sharing.

    Personal Data processed: device information, email address, purchase history, Trackers and Usage Data.

    Place of processing: United States – Privacy Policy – Opt out.

    Trackers duration:

    • __kla_id: 3 years

How to manage preferences and provide or withdraw consent on The Phoenix shop

Whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on The Phoenix shop.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

  • See what Cookies or other similar technologies have been set on the device;
  • Block Cookies or similar technologies;
  • Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

How to opt out of interest-based advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Consequences of denying consent

Users are free to decide whether or not to grant consent. However, please note that Trackers help The Phoenix shop to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.

Owner and Data Controller

David Fickling Comics Ltd t/a The Phoenix
31 Beaumont Street, Oxford, OX1 2NP, United Kingdom

Owner contact email: phoenixshop@thephoenixcomic.co.uk

Since the use of third-party Trackers through The Phoenix shop cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by The Phoenix shop.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through The Phoenix shop (or third-party services employed in The Phoenix shop), which can include: the IP addresses or domain names of the computers utilised by the Users who use The Phoenix shop, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using The Phoenix shop who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of The Phoenix shop. The Data Controller, unless otherwise specified, is the Owner of The Phoenix shop.

The Phoenix shop (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by The Phoenix shop as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Legal information

This privacy policy relates solely to The Phoenix shop, if not stated otherwise within this document.

Latest update: 30 October 2024

This document has been created with the iubenda Privacy and Cookie Policy Generator. See also the Terms and Conditions Generator. iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.

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