Cookie Policy of The Zirmerhof

This document informs Users about the technologies that help The Zirmerhof to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with The Zirmerhof.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

The Zirmerhof uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.

How The Zirmerhof uses Trackers

Necessary

The Zirmerhof uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Trackers managed by third parties

  • Google reCAPTCHA (Google Ireland Limited)

    Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited. The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

    In order to understand Google's use of Data, consult Google's partner policy.

    Personal Data processed: answers to questions, clicks, keypress events, motion sensor events, mouse movements, scroll position, touch events, Trackers and Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Trackers duration:

    • _GRECAPTCHA: duration of the session
    • rc::a: indefinite
    • rc::b: duration of the session
    • rc::c: duration of the session
    • rc::f: indefinite

  • Jimdo (Jimdo GmbH)

    Jimdo is a platform provided by Jimdo GmbH that allows the Owner to build, run and host The Zirmerhof. Jimdo is highly customizable and can host websites from simple blogs to complex e-commerce platforms.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: Germany – Privacy Policy.

  • Cloudflare (Cloudflare, Inc.)

    Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all the traffic through The Zirmerhof, i.e., communication between The Zirmerhof and the User's browser, while also allowing analytical data from The Zirmerhof to be collected.

    Personal Data processed: Trackers and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Trackers duration:

    • _cfuvid: indefinite
    • cf_clearance: 30 minutes

Functionality

The Zirmerhof uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

Trackers managed by third parties

  • ADDITIVE+ VOUCHERS

    On our website you have the possibility to buy vouchers by using the integrated voucher software. To process your purchase and to save and store your data we use software provided by ADDITIVE s.n.c., 39011 Lana (BZ), Italy (“ADDITIVE”) in the context of voucher marketing. Through the use of these services and systems your data will be processed and stored in the EU.

    The data you provide is required to fulfil the contract or to carry out pre-contractual measures. Without this data we cannot conclude a contract with you. The data will not be transferred to an outside third party, except for your credit card data which will be transferred to the payment provider and to our tax accountant to fulfil our tax obligations.

    The data processing takes place in accordance with the requirements of art. 6 para. 1 lit a (consent) and/or lit b (processing necessary for the performance of a contract) of the GDPR.

Experience

The Zirmerhof uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.

Trackers managed by third parties

  • Google Maps widget (Google Ireland Limited)

    Google Maps is a maps visualization service provided by Google Ireland Limited that allows The Zirmerhof to incorporate content of this kind on its pages.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy.

  • YouTube video widget (Google Ireland Limited)

    YouTube is a video content visualization service provided by Google Ireland Limited that allows The Zirmerhof to incorporate content of this kind on its pages.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Trackers duration:

    • PREF: 8 months
    • VISITOR_INFO1_LIVE: 8 months
    • VISITOR_PRIVACY_METADATA: 7 months
    • YSC: duration of the session
    • YtIdbMeta:databases: duration of the session
    • iU5q-!O9@$: indefinite
    • yt-player-headers-readable: duration of the session
    • yt-remote-cast-available: indefinite
    • yt-remote-cast-installed: indefinite
    • yt-remote-connected-devices: duration of the session
    • yt-remote-device-id: duration of the session
    • yt-remote-fast-check-period: indefinite
    • yt-remote-session-app: indefinite
    • yt-remote-session-name: indefinite
    • ytidb::LAST_RESULT_ENTRY_KEY: duration of the session

  • YouTube video widget (Privacy Enhanced Mode) (Google Ireland Limited)

    YouTube is a video content visualization service provided by Google Ireland Limited that allows The Zirmerhof to incorporate content of this kind on its pages. This widget is set up in a way that ensures that YouTube won't store information and cookies about Users on The Zirmerhof unless they play the video.

    Personal Data processed: Trackers, Universally unique identifier (UUID) and Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Trackers duration:

    • iU5q-!O9@$: indefinite
    • yt-player-headers-readable: duration of the session
    • yt-remote-cast-available: indefinite
    • yt-remote-cast-installed: indefinite

  • Google Fonts (Google Ireland Limited)

    Google Fonts is a typeface visualization service provided by Google Ireland Limited that allows The Zirmerhof to incorporate content of this kind on its pages.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: Ireland – Privacy Policy.

  • Vimeo video (Vimeo, LLC)

    Vimeo is a video content visualization service provided by Vimeo, LLC that allows The Zirmerhof to incorporate content of this kind on its pages.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: United States – Privacy Policy.

    Trackers duration:

    • player: 1 year
    • sync_active: duration of the session
    • vuid: 2 years

  • Facebook Like button and social widgets (Meta Platforms Ireland Limited)

    The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Meta Platforms Ireland Limited.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Trackers duration:

    • _fbp: 3 months
    • datr: 2 years
    • lastExternalReferrer: duration of the session

Measurement

The Zirmerhof uses Trackers to measure traffic and analyze User behavior to improve the Service.

Trackers managed by third parties

  • Google Analytics (Universal Analytics) with anonymized IP (Google Ireland Limited)

    Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of The Zirmerhof, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

    In order to understand Google's use of Data, consult Google's partner policy.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt Out.

    Trackers duration:

    • AMP_TOKEN: 1 hour
    • _ga: 2 years
    • _gac*: 3 months
    • _gat: 1 minute
    • _gid: 1 day

  • Google Analytics (Universal Analytics) (Google Ireland Limited)

    Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of The Zirmerhof, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    In order to understand Google's use of Data, consult their partner policy and their Business Data page.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt Out.

    Trackers duration:

    • AMP_TOKEN: 1 hour
    • _ga: 2 years
    • _gac*: 3 months
    • _gat: 1 minute
    • _gid: 1 day

  • Meta Events Manager (Meta Platforms Ireland Limited)

    Meta Events Manager is an analytics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can give the Owner insights into the traffic and interactions on The Zirmerhof.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt out.

    Trackers duration:

    • _fbp: 3 months
    • lastExternalReferrer: duration of the session
    • lastExternalReferrerTime: duration of the session

Marketing

The Zirmerhof uses Trackers to deliver ads or marketing content, and to measure their performance.

Trackers managed by third parties

  • Meta ads conversion tracking (Meta pixel) (Meta Platforms Ireland Limited)

    Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta Audience Network with actions performed on The Zirmerhof. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt out.

    Trackers duration:

    • _fbc: 3 months
    • _fbp: 3 months
    • fr: 3 months
    • lastExternalReferrer: duration of the session
    • lastExternalReferrerTime: duration of the session

  • Google Ads conversion tracking (Google Ireland Limited)

    Google Ads conversion tracking is an analytics service provided by Google Ireland Limited that connects data from the Google Ads advertising network with actions performed on The Zirmerhof.

    In order to understand Google's use of Data, consult Google's partner policy.

    Personal Data processed: Trackers and Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Trackers duration:

    • IDE: 2 years
    • test_cookie: 15 minutes

  • ADDITIVE+ NEWSLETTER

    On our website you have the possibility to subscribe to our newsletter. For the subscription we need your email address and your consent to receive our newsletter through ADDITIVE, our provider for hotel e mail marketing. To provide you with relevant information we also gather and process voluntary information concerning interests, name, date of birth and country/region of origin in our hotel newsletter tool.

    After signing up for our newsletter you will receive an email containing a link to confirm the subscription.

    Your subscription can be cancelled any time by clicking on the cancellation link in the respective newsletter.

    To process your subscriptions and to send our newsletters we use software provided by ADDITIVE s.n.c., 39011 Lana (BZ), Italy (“ADDITIVE”). Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on data processing agreements.

  • Facebook Remarketing (Meta Platforms Ireland Limited)

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that connects the activity of The Zirmerhof with the Meta Audience Network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt Out.

    Trackers duration:

    • _fbp: 3 months
    • datr: 2 years
    • lastExternalReferrer: duration of the session

  • Remarketing with Google Analytics (Google Ireland Limited)

    Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the tracking activity performed by Google Analytics and its Trackers with the Google Ads advertising network and the Doubleclick Cookie.

    In order to understand Google's use of Data, consult Google's partner policy.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt Out.

    Trackers duration:

    • test_cookie: 15 minutes
    • IDE: 2 years
    • _gcl_*: 3 months

How to manage preferences and provide or withdraw consent on The Zirmerhof

Whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on The Zirmerhof.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

  • See what Cookies or other similar technologies have been set on the device;
  • Block Cookies or similar technologies;
  • Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Internet Explorer
  • Microsoft Edge
  • Brave
  • Opera

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

How to opt out of interest-based advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU and UK), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Consequences of denying the use of Trackers

Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help The Zirmerhof to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.

Owner and Data Controller

ZIRMERHOF KG des Perwanger Sepp & Co.
Oberradein 59
39040 Radein
South Tyrol / Italy

Tel. +39 0471 887 215
Fax +39 0471 887 225

Owner contact email: info@zirmerhof.com

Since the use of third-party Trackers through The Zirmerhof cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by The Zirmerhof.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through The Zirmerhof (or third-party services employed in The Zirmerhof), which can include: the IP addresses or domain names of the computers utilized by the Users who use The Zirmerhof, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using The Zirmerhof who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of The Zirmerhof. The Data Controller, unless otherwise specified, is the Owner of The Zirmerhof.

The Zirmerhof (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by The Zirmerhof as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.


Legal information

This privacy policy relates solely to The Zirmerhof, if not stated otherwise within this document.

Latest update: June 06, 2024

This document has been created with the iubenda Privacy and Cookie Policy Generator. See also the Terms and Conditions Generator. iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.

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