To find more information on California consumers and their privacy rights, Users may read the privacy policy.
To find more information on Virginia consumers and their privacy rights, Users may read the privacy policy.
To find more information on Colorado consumers and their privacy rights, Users may read the privacy policy.
To find more information on Connecticut consumers and their privacy rights, Users may read the privacy policy.
To find more information on Utah consumers and their privacy rights, Users may read the privacy policy.
This document informs Users about the technologies that help this Application to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Application.
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
This Application uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.
This Application uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
Unless otherwise specified, this Application processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Application isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
Personal Data processed: billing address, device information, email address, first name, last name, password, payment info, phone number, purchase history, Tracker, Usage Data, username and various types of Data as specified in the privacy policy of the service.
Place of processing: See the PayPal privacy policy – Privacy Policy.
Storage duration:
Google Pay is a payment service provided by Google LLC, which allows users to make online payments using their Google credentials.
Personal Data processed: billing address, email address, first name, last name, payment info, phone number, shipping address, Trackers, Usage Data and various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
This type of service allows this Application to distribute their content using servers located across different countries and to optimize their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Application and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through this Application, i.e., communication between this Application and the User's browser, while also allowing analytical data from this Application to be collected.
Personal Data processed: Trackers and various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
This Application uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.
This type of service allows this Application to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).
Introduction
This privacy policy is designed to inform users of our proprietary products available at https://www.gorgias.com, including all sub-sites and micro-sites controlled by us, and any related smartphone or mobile application (collectively, the “Service”) about how Gorgias Inc. (“Gorgias”, “we” or “us”) gathers and uses personal information submitted to Gorgias through the Service. Gorgias will take reasonable steps to protect user privacy consistent with the guidelines set forth in this policy and with all applicable laws. In this policy, “user” or “you” means any person viewing the Service or submitting any personal information to Gorgias in connection with using the Service.
By accessing our website, using the service, integrating with our systems, or by otherwise providing us with your personally identifying information, you are accepting the practices and policies described in this Privacy Policy. Our Privacy Policy may change from time to time, and any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice. If you have questions or concerns regarding this Privacy Policy, you should first contact us at support@gorgias.com.
Our Privacy Policy does not apply to services offered by other companies or individuals, including third party services used by Gorgias. For these third party services, we encourage you to familiarize yourself with the applicable third party privacy policies.
What information do we collect?
We may collect personal information from or about you in order to provide, enhance, market, and offer the Service, and to otherwise communicate with you. This section describes the categories of personal information we may collect, including personal information we have collected in the past twelve (12) months. You are not required to give us all the personal information identified in this Privacy Policy; however, if you do not provide requested personal information, we may not be able to provide you with the Service.
Account Information: If you sign up to create an account, we may ask you for certain personal information for the account, including the name of the individual creating the account, business email address, business phone number, and company name (“Account Information”).
Payment Information: If you make a purchase, our payment processor will collect your payment information including your name, credit card information, and billing address, together with your purchase details.
Location Data: While navigating the Service, your mobile device or browser may share your location data, both through WiFi and GPS, and IP address or MAC address. We will collect this information based on the settings of your phone and browser.
Usage Information: We, and third party service providers that we engage to provide services to us (“Contractors”), may use web tracking technologies such as cookies, web beacons, pixel tags and clear GIFs in order to operate the Service efficiently and to collect data related to usage of the Service. Such collected data (“Usage Information”) may include the address of the websites you visited before and after you visited the Service, the type of browser you are using, your Internet Protocol (IP) address, what pages in the Service you visit and what links you clicked on, and whether you opened email communications we send to you. In order to collect Usage Information and to make your use of the Service more efficient, we may store cookies on your computer. We may also use web tracking technologies that are placed in web pages on the Service or in email communications to collect information about actions that users take when they interact with the Service or such email communications, and our Contractors may also do so. We do not correlate Usage Information to individual user Account Information. Some Usage Information may include data, such as IP address data, that is unique to you. You may be able to modify your browser settings to alter which web tracking technologies are permitted when you use the Service, but this may affect the performance of the Service.
In order to learn more about how we use third parties to collect your personal information, please visit our Data Lifecycle at Gorgias policy.
How do we collect personal information?
We collect personal information in a variety of ways. We collect personal information directly from you; for example, when you visit our websites, respond to a survey, participate in a telephone interaction, fill out a registration form or otherwise use the Service.
We may also collect personal information from third parties. For example, we may collect personal information from service providers that help us to build and maintain our contact lists, that integrate their services into ours, or in other ways work with us for our mutual benefit.
We also collect personal information from you passively. For example, the Service use tracking tools like cookies, pixels, and web beacons to collect usage and browser information. For more information about the trackers that we use, please see Data Lifecycle at Gorgias. Additionally, if you enable location data on your device, this data will be collected based on the location settings on your device.
How do we use the information we collect?
Account Information: We will use and store Account Information for the purpose of delivering the Service (including to establish or renew your Gorgias account), and to analyze and enhance the operation of the Service. We may also use Account Information for the internal operational and administrative purposes of the Service. We may enter Account Information into our contact management database, and may use such database to send you marketing materials and to contact you regarding your interest in Gorgias products and services.
Usage Information: We will use the Usage Information to provide and administer the Service. We may aggregate Usage Information across all or a subset of users to create statistical information relating to the use of the Service, as described in “Aggregate Information” below. This allows us to determine which features users like best to help us improve our Service, to personalize your user experience, and to measure overall effectiveness. We may also use Usage to understand how well our Service is working and to store your user preferences.
Payment Information: We will use Payment Information to process your payment and provide you with any items you may purchase.
Location Data: [please insert use case]
Aggregate Information: We will also create statistical, aggregated data relating to our users and the Service for analytical purposes. Aggregated data is derived from Account Information and Usage Information, but in its aggregated form, it does not relate to or identify any particular client or individual or any specific user’s data. This data is used to understand our customer base and to develop, improve and market our services.
Legal Exception: Notwithstanding the above, Gorgias may use Account Information and Usage Information to the extent required by law or legal process, or if in Gorgias’s reasonable discretion use is necessary to investigate fraud or any threat to the safety of any individual, to protect Gorgias’s legal rights or to protect the rights of third parties.
Cookies and Other Technologies
We collect information about users over time through the Service by using several common types of cookies and other tracking technologies including log files, pixel tags, web bugs, web beacons, clear GIFs, Local Storage Objects (LSOs) such as HTML5 and Flash or other similar technologies to collect information about the ways you interact with and use the Service, to support and enhance features and functionality, to monitor performance, to personalize content and experiences, for marketing and analytics, and for other lawful purposes. We may also permit third parties that collect information in this way on our behalf and for their own purposes. Cookies are small files that download when you access certain websites. For more information about cookies visit: http://www.allaboutcookies.org/.
To assist us with analyzing our website traffic through cookies and similar technologies, we use analytics services such as Google Analytics. For more information on Google Analytics’ processing of your information, please see “How Google uses information from sites or apps that use our services.” You can opt out of Google Analytics by installing Google’s opt-out browser add-on.
These cookies may be placed by us (first-party) or by a third party. These cookies may also be Flash Cookies. To learn how to manage privacy and storage settings for Flash cookies click here. We may use cookies that are session-based or persistent. Session cookies expire when you close your browser or turn off your device. Persistent cookies remain on your device after you close your browser or turn off device.
We may use a variety of cookies:
Type of Cookies Description
Required Required cookies are essential for the operation of the Service. They include, for example, cookies that allow you to access and use secure areas of the Service.
Performance These cookies collect information about how you use the Service, including which pages you go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies you. All information these cookies collect is aggregated and anonymous. It is only used to improve how the Service function and perform.
Functionality Functionality cookies allow the Service to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of the Service after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.
Targeting or Advertising From time-to-time, we may engage third parties to track and analyze usage and volume statistical information from individuals who visit the Service. We sometimes use cookies delivered by third parties to track the performance of our advertisements. For example, these cookies remember which browsers have visited the Service. The information provided to third parties does not include personal information, but this information may be re-associated with Personal Data after we receive it. By way of example, as you visit the Service, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our advertising partners then enable us to present you with retargeted advertising on other sites based on your previous interaction with the Service. Third parties, with whom we partner to provide certain features on the Service or to display advertising based upon your web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.
Most internet browsers accept cookies by default. You can accept, or block cookies by activating the setting on your browser that allows you to reject all or some cookies, or by changing your cookie preferences via the Service. The help and support area on your internet browser should have instructions on how to block or delete cookies. Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you to when a cookie is placed on your computer, tablet or mobile device. Although you are not required to accept cookies, if you block or reject them, you may not have access to all of the features available through the Service.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS.
To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit the following sites:
networkadvertising.org
optout.aboutads.info
youradchoices.com
youronlinechoices.eu
On a mobile device, you may also be to adjust your settings to permit or limit ad tracking.
Please visit our Data Lifecycle at Gorgias policy in order to learn more about our use of cookies and how we use third parties to collect your personal information.
What information do we disclose to third parties?
Account Information: Gorgias will not disclose Account Information to any third party except to our Contractors who are bound by written obligations of confidentiality, or as described under “Permitted Disclosures” below.
Usage Information: We disclose Usage Information to Contractors, in order to analyze the performance of the Service and the behavior of users, to operate and improve the Service, and as described under “Permitted Disclosures” below.
Aggregate Information: We may disclose aggregated data that does not contain Account Information that identifies any particular user or person to any third parties, such as potential customers, business partners, advertisers, and funding sources, in order to describe our business and operations.
Permitted Disclosures: Notwithstanding the foregoing, Gorgias reserves the right to disclose any information Gorgias collects in connection with the Service, without further notice to you (a) to any successor to Gorgias’s business as a result of any merger, acquisition or similar transaction; and (b) to any law enforcement or regulatory authority to the extent required by law or if, in Gorgias’s reasonable discretion, disclosure is necessary to investigate fraud or any threat to the safety of any individual, to protect Gorgias’s legal rights or to protect the rights of third parties.
Marketing information: We may disclose marketing contact information (name, email, website URL, etc.) to partners/sponsors of events that Gorgias hosts when the registrant opts in for marketing communication.
How can you opt out of use and disclosure of your information?
If you would like your personal information removed from our mailing list or database, please contact us at support@gorgias.com. In the event of any such removal, Gorgias may retain copies of information for its archives.
Children under the age of 13
The Service is meant for adults, and we will not knowingly collect personal information from any person under the age of 13 without permission from a parent or guardian. The Service is not designed to attract the attention of persons under the age of 13. If you are a parent or legal guardian and think your child has given us information you can email us at support@gorgias.com. You can also write to us at the address listed in the “Contacting Gorgias” section of this Privacy Policy. Please mark your inquiries “COPPA Inquiry.”
Access and updating of information
You can update your Account Information by using the profile editing tools on the Service. Gorgias will respond to any reasonable request by a user to review or amend his or her Account Information held in our mailing list or database. Gorgias reserves the right to verify your identity in order to provide such access. Please contact us by sending an email to support@gorgias.com.
Security: We will take security precautions to protect the security and integrity of your personal information and Usage Information in accordance with this policy, the Security Policy and applicable law. However, no Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties that breach our reasonable security procedures.
Links: The Service may contain links to other websites. Gorgias is not responsible for the privacy practices or the content of those websites. Users should be aware of this when they leave our site and review the privacy statements of each Web site they visit that collects information. This Privacy Policy applies solely to personal information collected by Gorgias.
Amendments: Gorgias may modify or amend this policy from time to time. If we make any material changes, as determined by Gorgias, in the way in which personal information is collected, used or transferred, we will notify you of these changes by modification of this Privacy Policy, which will be available for review by you at the Service.
Service Visitors from outside the United States: Gorgias and its servers are located in the United States and are subject to the applicable state and federal laws of the United States. If you choose to access the Service, you consent to the use and disclosure of information in accordance with this privacy policy and subject to such laws.
Terms of Use: This policy forms part of, and is subject to, the provisions of Gorgias’s Terms of Service on any applicable Subscription Agreement.
Storage and Retention of Personal Information
In order to learn more about how we store and retain your personal information, please visit our Data Lifecycle at Gorgias policy.
Transfers of Personal Information
We process and store personal information both inside the United States and overseas. If you live outside of the United States, be advised that we may transfer your personal information to the United States and other countries, whose laws may not provide the same protections as the laws in your country. Personal information transferred outside of the European Economic Area will be subject to the appropriate safeguards pursuant to GDPR and other applicable law, including without limitation, standard contractual clauses approved by the European Commission.
Supplemental Terms for Certain Regions
European Union
The General Data Protection Regulation ("GDPR") regulates how we handle personal information of users based in the European Union and the European Economic Area and gives them certain rights. More on this here.
California residents
The California Consumer Privacy Act ("CCPA") regulates how we handle personal information of California residents and gives them certain rights. More on this here.
Contacting Gorgias
If you have any questions about this Privacy Policy, or the privacy practices of Gorgias please email us at support@gorgias.com]
If you are contacting us to exercise your rights with respect to your personal information as detailed in this Privacy Policy, we ask you to please adhere to the following guidelines:
• Tell Us Which Right You Are Exercising: Specify which right you want to exercise and the personal information to which your request relates (if not to you). If you are acting on behalf of another consumer, please clearly indicate this fact and your authority to act on such consumer’s behalf;
• Help Us Verify Your Identity: Provide us enough information to verify your identity. For example, provide us (at a minimum) your full name, address, and phone number. Please note that if we cannot initially verify your identity, we may request additional information to complete the verification process. Any personal information you disclose to us for purposes of verifying your identity will solely be used for the purpose of verification.
• Direct Our Response Delivery: Inform us of the delivery mechanism with which you prefer to receive our response. You may specify, for example, email, mail, or through your account (if you have one with us).
Please note that you don’t need to create an account with us in order to make a request to exercise your rights hereunder.
This Application uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.
This type of service allows this Application to access Data from your account on a third-party service and perform actions with it.
These services are not activated automatically, but require explicit authorization by the User.
This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook, Inc.
Permissions asked: Email and Trackers.
Place of processing: United States – Privacy Policy.
Storage duration:
This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Application to incorporate content of this kind on its pages.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration:
Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy.
This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure that the processed data on this Application isn’t being connected back to the User’s profile.
The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration:
This Application uses Trackers to measure traffic and analyze User behavior to improve the Service.
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Storage duration:
Google Analytics on this Application has Advertising Reporting Features activated, which collects additional information from the DoubleClick cookie (web activity) and from device advertising IDs (app activity). It allows the Owner to analyze specific behavior and interests Data (traffic Data and Users' ads interaction Data) and, if enabled, demographic Data (information about the age and gender).
Users can opt out of Google's use of cookies by visiting Google's Ads Settings.
Personal Data processed: Tracker, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy – Opt Out.
Storage duration:
Google Analytics Demographics and Interests reports is a Google Advertising Reporting feature that makes available demographic and interests Data inside Google Analytics for this Application (demographics means age and gender Data).
Users can opt out of Google's use of cookies by visiting Google's Ads Settings.
Personal Data processed: Tracker and unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).
Place of processing: United States – Privacy Policy – Opt Out.
Storage duration:
The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Application.
Google Optimize 360 is an A/B testing service provided by Google LLC ("Google").
This service allows the Owner to target groups of Users on the base of their past use of this Application. Users that opt-out of tracking by Google Analytics will not be included in experiments created in Google Optimize 360.
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration:
Google Optimize is an A/B testing service provided by Google LLC ("Google").
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration:
Visual Website Optimizer is an A/B testing service provided by Wingify Inc.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy.
Heat mapping services are used to display the areas of this Application that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
Some of these services may record sessions and make them available for later visual playback.
Microsoft Clarity is a session recording and heat mapping service provided by Microsoft Corporation.
Microsoft processes or receives Personal Data via Microsoft Clarity, which in turn may be used for any purpose in accordance with the Microsoft Privacy Statement, including improving and providing Microsoft Advertising.
Personal Data processed: clicks, device information, diagnostic events, interaction events, mouse movements, page events, scroll-to-page interactions, Trackers and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration:
This Application uses Trackers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.
This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers for identifying Users, behavioral retargeting i.e. displaying ads tailored to the User’s interests and behavior, or to measure ads performance. For more information, please check the privacy policies of the relevant services.
Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.
Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Meta Audience Network with actions performed on this Application. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy – Opt out.
Storage duration:
Google Ad Manager is an advertising service provided by Google LLC that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with.
In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google's use of data, consult Google's partner policy.
This service uses the “DoubleClick” Cookie, which tracks use of this Application and User behavior concerning ads, products and services offered.
Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration:
Microsoft Advertising is an advertising service provided by Microsoft Corporation.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Storage duration:
X Ads conversion tracking is an analytics service provided by X Corp. that connects data from the X advertising network with actions performed on this Application.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration:
Microsoft Advertising Universal Event Tracking is an analytics service provided by Microsoft Corporation that connects data from the Microsoft Advertising network with actions performed on this Application.
Personal Data processed: Trackers, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example), Universally unique identifier (UUID) and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Storage duration:
Powerlinks is an advertising service provided by PowerLinks Media Limited.
Personal Data processed: Tracker and Usage Data.
Place of processing: United Kingdom – Privacy Policy – Opt out.
Query Click is an advertising service provided by Query Click Limited.
Personal Data processed: Tracker and Usage Data.
Place of processing: United Kingdom – Privacy Policy.
Storage duration: duration of the session
Shopalyst is an advertising service provided by Shopalyst Inc.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy.
This Application uses User Data to propose services or products provided by third parties, related or unrelated to the product or service provided by this Application.
Direct Advertising may involve the use of Trackers to monitor Users’ behavior and serve personalized ads. Users may opt-out of ad personalization by visiting their device settings or following the instructions provided by YourOnlineChoices and AdChoices.
Besides applicable device settings, the User may also make use of the rights described under User rights in the relevant section of this privacy policy.
Personal Data processed: Tracker, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data.
Adgoon conversion tracking is an analytics service provided by Reklame S.r.l. that connects data from the Adgoon advertising network with actions performed on this Application.
Personal Data processed: Trackers and Usage Data.
Place of processing: Italy – Privacy Policy.
Demandbase conversion tracking is an analytics service provided by Demandbase Ltd. that connects data from the Demandbase advertising network with actions performed on this Application.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy – https://www.demandbase.com/privacy-policy/#information-choices.
Outbrain conversion tracking (Outbrain pixel) is an analytics service provided by Outbrain Inc. that connects data from the Outbrain advertising network with actions performed on this Application.
Personal Data processed: device information, Trackers, Universally unique identifier (UUID) and Usage Data.
Place of processing: United States – Privacy Policy.
Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on this Application.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration:
Amazon Mobile Ads is an advertising service provided by Amazon.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration:
Playrcart is an advertising service provided by Playrcart Limited.
Personal Data processed: Trackers and Usage Data.
Place of processing: United Kingdom – Privacy Policy – Opt out.
Reach is an advertising service provided by Reach International.
Personal Data processed: Trackers and Usage Data.
Place of processing: United Arab Emirates – Privacy Policy.
VIADS ADVERTISING is an advertising service provided by VIADS ADVERTISING S.L.
Personal Data processed: Trackers and Usage Data.
Place of processing: Spain – Privacy Policy.
Storage duration:
Viafoura is an advertising service provided by Viafoura Inc.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration:
Viralize is an advertising service provided by Viralize Srl.
Personal Data processed: Trackers and Usage Data.
Place of processing: Italy – Privacy Policy – Opt Out.
Storage duration:
LoopMe is an advertising service provided by LoopMe Ltd.
Personal Data processed: Trackers and Usage Data.
Place of processing: United Kingdom – Privacy Policy – Opt out.
Storage duration:
Smile Wanted is an advertising service provided by Smile Wanted Group.
Personal Data processed: Trackers and Usage Data.
Place of processing: France – Privacy Policy.
Storage duration:
This type of service allows this Application to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with this Application.
For details of which data are collected, please refer to the privacy policy of each service.
Amazon Omakase is a banner commercial affiliation service provided by Amazon.com Inc.
Personal Data processed: Trackers and Usage Data.
Place of processing: United States – Privacy Policy.
This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.
Google Ad Manager Audience Extension is a remarketing and behavioral targeting service provided by Google LLC that tracks the visitors of this Application and allows selected advertising partners to display targeted ads across the web to them.
In order to understand Google's use of Data, consult Google's partner policy.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
Storage duration:
Twitter Remarketing is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of this Application with the Twitter advertising network.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy.
Storage duration:
Twitter Tailored Audiences is a remarketing and behavioral targeting service provided by X Corp. that connects the activity of this Application with the Twitter advertising network.
Users can opt out from interest-based ads by going to: Personalization and Data.
Personal Data processed: email address and Tracker.
Place of processing: United States – Privacy Policy.
Storage duration:
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email & SMS marketing: With your permission, we may send you emails and or text messages about our store, new products, and other updates.
There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:
Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.
Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences privacy widget, if available.
It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent preferences.
Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.
With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).
Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU and UK), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help this Application to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.
Surebonder
355 Hollow Hill Dr. Wauconda Illinois US 60084
Owner contact email: hadynb@surebonder.com
Since the use of third-party Trackers through this Application cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.
Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Application.
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
The means by which the Personal Data of the User is collected and processed.
The service provided by this Application as described in the relative terms (if available) and on this site/application.
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
This privacy statement has been prepared based on provisions of multiple legislations.
This privacy policy relates solely to this Application, if not stated otherwise within this document.
Latest update: March 08, 2024
iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.
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