Welcome to the cookie policy of www.raconteuseskincare.com. This policy will help you understand what cookies and tracking technologies we use, how we use them and what your rights are in relation to it.
Latest update: August 20, 2025
Introduction
This document informs Users about the technologies that help www.raconteuseskincare.com to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with www.raconteuseskincare.com.
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
Www.raconteuseskincare.com uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.
Owner and Data Controller
Raconteuse Skincare Limited
UNIT 2A, 17/F, GLENEALY TOWER, NO.1 GLENEALY, CENTRAL, HONG KONG
Owner contact email: info@raconteuseskincare.com
How www.raconteuseskincare.com uses Trackers
Necessary
Www.raconteuseskincare.com uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
Trackers managed by third parties
Shopify
Company: Shopify Inc.
Place of processing: Canada
Personal Data processed: device information +2
Shopify is a platform provided by Shopify Inc. that allows the Owner to build, run and host an e-commerce website.
This service may place Trackers on the User’s device. For the most up-to-date and comprehensive information, refer to the service’s official documentation.
Personal Data processed: data relating to the point of sale +3
Shop Pay is a payment management and product checkout page service provided by Shopify Inc. which allows Users to make online payments on www.raconteuseskincare.com.
Www.raconteuseskincare.com uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.
Trackers managed by third parties
Shopify Chat
Company: Shopify Inc.
Place of processing: Canada
Personal Data processed: contents of the email or message +2
Shopify Chat is a service for interacting with the Shopify live chat platform provided by Shopify Inc.
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning www.raconteuseskincare.com. Your email address might also be added to this list as a result of signing up to www.raconteuseskincare.com or after making a purchase.
Personal Data processed:
email address
Trackers
Usage Data
Stripe OAuth
Company: Stripe, Inc.
Place of processing: United States
Personal Data processed: Trackers +1
Stripe OAuth is a registration and authentication service provided by Stripe, Inc. and is connected to the Stripe network.
Www.raconteuseskincare.com uses Trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.
Trackers managed by third parties
Facebook account access
Company: Meta Platforms, Inc.
Place of processing: United States
Permissions asked: device information +3
This service allows www.raconteuseskincare.com to connect with the User's account on the Facebook social network, provided by Meta Platforms, Inc.
Google Fonts is a typeface visualization service provided by Google LLC that allows www.raconteuseskincare.com to incorporate content of this kind on its pages.
Google Maps is a maps visualization service provided by Google LLC that allows www.raconteuseskincare.com to incorporate content of this kind on its pages.
Instagram is an image visualization service provided by Meta Platforms, Inc. that allows www.raconteuseskincare.com to incorporate content of this kind on its pages.
Vimeo is a video content visualization service provided by Vimeo, LLC that allows www.raconteuseskincare.com to incorporate content of this kind on its pages.
YouTube is a video content visualization service provided by Google LLC that allows www.raconteuseskincare.com to incorporate content of this kind on its pages.
yt-player-headers-readable: duration of the session
yt-remote-cast-available: indefinite
yt-remote-cast-installed: indefinite
yt-remote-connected-devices: duration of the session
yt-remote-device-id: duration of the session
yt-remote-fast-check-period: indefinite
yt-remote-session-app: indefinite
yt-remote-session-name: indefinite
ytidb::LAST_RESULT_ENTRY_KEY: duration of the session
Measurement
Www.raconteuseskincare.com uses Trackers to measure traffic and analyze User behavior to improve the Service.
Trackers managed by third parties
Google Analytics 4
Company: Google LLC
Place of processing: United States
Personal Data processed: number of Users +3
Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of www.raconteuseskincare.com, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
Personal Data processed: Data communicated in order to use the Service +3
YouTube Analytics and Reporting API is a video content analytics service provided by Google LLC.
Through this Service, www.raconteuseskincare.com may collect Data directly or indirectly on or from Users’ devices, including by making use of trackers. Users may restrict such access to their Data via the security settings page provided by Google. Users may ask the Owner for further information about these privacy settings at any time through the contact details provided in this document.
Data collected through the Service may also be used to help third parties deliver interest-based advertising. Users can opt out of third-party interest-based advertising through their device settings or by visiting the Network Advertising Initiative opt-out page.
Www.raconteuseskincare.com uses Trackers to deliver ads or marketing content, and to measure their performance.
Trackers managed by third parties
Pinterest Ads
Company: Pinterest, Inc.
Place of processing: United States
Personal Data processed: Trackers +1
Pinterest Ads is an advertising service provided by Pinterest, Inc. that allows the Owner to run advertising campaigns on the Pinterest advertising network.
Users may opt out of behavioral advertising features through their device settings, their Pinterest personalization settings.
Pinterest Conversion Tag is an analytics service provided by Pinterest, Inc. that connects data from the Pinterest advertising network with actions performed on www.raconteuseskincare.com.
How to manage preferences on www.raconteuseskincare.com
Users can set or update their preferences via the relevant privacy choices panel available on www.raconteuseskincare.com.
With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
How to control or delete Cookies and similar technologies via your device settings
Users may use their own browser settings to:
See what Cookies or other similar technologies have been set on the device;
Block Cookies or similar technologies;
Clear Cookies or similar technologies from the browser.
The browser settings, however, do not allow granular control of consent by category.
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).
How to opt out of interest-based advertising
Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU and UK), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Consequences of denying the use of Trackers
Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help www.raconteuseskincare.com to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.
Definitions and legal references
Personal Data (or Data)
/ Personal Information (or Information)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Sensitive Personal Information
Sensitive Personal Information means any Personal Information that is not publicly available and reveals information considered sensitive according to the applicable privacy law.
Usage Data
Information collected automatically through www.raconteuseskincare.com (or third-party services employed in www.raconteuseskincare.com), which can include: the IP addresses or domain names of the computers utilized by the Users who use www.raconteuseskincare.com, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using www.raconteuseskincare.com who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of www.raconteuseskincare.com. The Data Controller, unless otherwise specified, is the Owner of www.raconteuseskincare.com.
www.raconteuseskincare.com (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by www.raconteuseskincare.com as described in the relative terms (if available) and on this site/application.
Sale
Sale means any exchange of Personal Information by the Owner to a third party, for monetary or other valuable consideration, as defined by the applicable privacy US state law. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the applicable law, does not constitute a Sale of your Personal Information.
Sharing
Sharing means any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's Personal Information by the business to a third party for cross-context behavioral advertising, whether for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged, as defined by the California privacy laws. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the California privacy laws, does not constitute sharing of your Personal Information.
Targeted advertising
Targeted advertising means displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer’s activities over time and across nonaffiliated websites or online applications to predict such consumer’s preferences or interests, as defined by the applicable privacy US state law.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Email
Provides access to the User's primary email address.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations.
This privacy policy relates solely to www.raconteuseskincare.com, if not stated otherwise within this document.
