Privacy Policy of www.akweperso.fr

Welcome to the privacy policy of www.akweperso.fr. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.

Latest update: 7 November 2025

Summary

Data we collect automatically

We automatically collect data from you for example when you visit www.akweperso.fr.

  • Trackers
  • Usage Data
  • number of Users
  • session statistics
  • +12

Trusted third parties help us to process it

  • Google LLC
  • Meta Platforms, Inc.
  • Mollie BV
  • PayPal Inc.
  • Vimeo, LLC

How we use them

  • Access to third-party accounts
  • Interaction with external social networks and platforms
  • Contacting the User
  • Analytics
  • Handling payments
  • Displaying content from external platforms
  • Interaction with live chat platforms
  • Managing support and contact requests
  • Advertising
  • Spam and bots protection

Data you give to us

We collect the data you give to us for example when you interact with our online chat.

  • email address
  • payment info
  • contact details
  • data relating to the point of sale
  • +7

Trusted third parties help us to process it

  • Google LLC
  • Meta Platforms, Inc.
  • Mollie BV
  • PayPal Inc.

How we use them

  • Contacting the User
  • Handling payments
  • Interaction with live chat platforms
  • Managing support and contact requests
  • Advertising
  • Spam and bots protection

Owner and Data Controller

YBO Création
SIREN : 942 104 845

17 ALLEE DES COMTES
67200 STRASBOURG

Owner contact email: info@akweperso.fr

Type of Data we collect

Among the types of Personal Data that www.akweperso.fr collects, by itself or through third parties, there are:

  • Trackers
  • Usage Data
  • email address
  • number of Users
  • session statistics
  • payment info
  • contact details
  • data relating to the point of sale
  • phone number
  • first name
  • last name
  • Data communicated while using the service
  • answers to questions
  • user content
  • contents of the email or message
  • profile picture
  • date of the message
  • time the message was sent
  • sender of the message
  • clicks
  • keypress events
  • motion sensor events
  • mouse movements
  • scroll position
  • touch events

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using www.akweperso.fr.
Unless specified otherwise, all Data requested by www.akweperso.fr is mandatory and failure to provide this Data may make it impossible for www.akweperso.fr to provide its services. In cases where www.akweperso.fr specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by www.akweperso.fr or by the owners of third-party services used by www.akweperso.fr serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through www.akweperso.fr.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of www.akweperso.fr (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:

  • Access to third-party accounts
  • Interaction with external social networks and platforms
  • Contacting the User
  • Analytics
  • Handling payments
  • Selling goods and services online
  • Displaying content from external platforms
  • Interaction with live chat platforms
  • Managing support and contact requests
  • Advertising
  • Spam and bots protection

Facebook permissions asked by www.akweperso.fr

Www.akweperso.fr may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows www.akweperso.fr to connect with the User's account on the Facebook social network, provided by Facebook Inc.
For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

Detailed information on the processing of Personal Data

Access to third-party accounts

This type of service allows www.akweperso.fr to access Data from your account on a third-party service and perform actions with it.
These services are not activated automatically, but require explicit authorisation by the User.

Meta Platforms, Inc.

Facebook account access

Company: Meta Platforms, Inc.

Place of processing: United States

Permissions asked: device information +3

This service allows www.akweperso.fr to connect with the User's account on the Facebook social network, provided by Meta Platforms, Inc.

Permissions asked:
  • device information
  • Email
  • Trackers
  • Usage Data
Service provided by:

Advertising

This type of service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on www.akweperso.fr, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside www.akweperso.fr.
For more information, please check the privacy policies of the relevant services.
Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.

Meta Platforms, Inc.

WhatsApp Business direct marketing

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: answers to questions +10

Www.akweperso.fr may send WhatsApp messages to the User for the purpose of direct marketing. Users may in most cases opt out of receiving direct marketing messages by tapping the opt out of marketing messages button in the chat.

Personal Data processed:
  • answers to questions
  • contents of the email or message
  • Data communicated while using the service
  • date of the message
  • first name
  • last name
  • phone number
  • profile picture
  • sender of the message
  • time the message was sent
  • user content
Service provided by:

Analytics

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google LLC

Google Analytics 4

Company: Google LLC

Place of processing: United States

Personal Data processed: number of Users +3

Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of www.akweperso.fr, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:
  • number of Users
  • session statistics
  • Trackers
  • Usage Data
Service provided by:

Contacting the User

Contact form

Personal Data processed: email address +1

By completing the contact form with their information, the User authorises www.akweperso.fr to use these details to respond to the inquiries (like quotes, and any other requests).

Personal Data processed:
  • email address
  • Usage Data

Phone contact

Personal Data processed: phone number

Users that provided their phone number might be contacted for commercial or promotional purposes related to www.akweperso.fr, as well as for fulfilling support requests.

Personal Data processed:
  • phone number

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of www.akweperso.fr and interact with them. Such services are often referred to as widgets, which are small elements placed on a website or app. They provide specific information or perform a particular function and often allow for user interaction.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Vimeo, LLC

Vimeo video

Company: Vimeo, LLC

Place of processing: United States

Personal Data processed: Trackers +1

Vimeo is a video content visualisation service provided by Vimeo, LLC that allows www.akweperso.fr to incorporate content of this kind on its pages.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:

Handling payments

Unless otherwise specified, www.akweperso.fr processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Www.akweperso.fr isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

PayPal Inc.

PayPal

Company: PayPal Inc.

Place of processing: See the PayPal privacy policy

Personal Data processed: email address +3

PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.

Personal Data processed:
  • email address
  • payment info
  • Trackers
  • Usage Data
Service provided by:
Mollie BV

Mollie

Company: Mollie BV

Place of processing: Netherlands

Personal Data processed: contact details +2

Mollie is a payment management and product checkout page service provided by Mollie BV which allows Users to make online payments on www.akweperso.fr.

Personal Data processed:
  • contact details
  • data relating to the point of sale
  • Usage Data
Service provided by:

Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of www.akweperso.fr.
The interaction and information obtained through www.akweperso.fr are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure that the processed data on www.akweperso.fr isn’t being connected back to the User’s profile.

Meta Platforms, Inc.

Facebook Like button and social widgets

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: Trackers +1

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Meta Platforms, Inc.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:

Interaction with live chat platforms

This type of service allows Users to interact with third-party live chat platforms directly from the pages of www.akweperso.fr, in order to contact and be contacted by www.akweperso.fr‘s support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

Meta Platforms, Inc.

WhatsApp Business Chat widget

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: answers to questions +10

WhatsApp Business Chat widget is a service for interacting with the WhatsApp instant messaging app and platform provided by Meta Platforms, Inc.

Personal Data processed:
  • answers to questions
  • contents of the email or message
  • Data communicated while using the service
  • date of the message
  • first name
  • last name
  • phone number
  • profile picture
  • sender of the message
  • time the message was sent
  • user content
Service provided by:

Managing support and contact requests

This type of service allows www.akweperso.fr to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

Meta Platforms, Inc.

WhatsApp Business customer support

Company: Meta Platforms, Inc.

Place of processing: United States

Personal Data processed: Data communicated while using the service +1

WhatsApp Business customer support is a customer support service provided by Meta Platforms, Inc.

Personal Data processed:
  • Data communicated while using the service
  • Usage Data
Service provided by:

Selling goods and services online

This type of service helps the Owner to sell goods, provide services or monetise online content. To this end, the services listed below may for instance allow the Owner to process payments, set up subscription models, track orders, and manage deliveries.

sendcloud

delivery service , use for delivering items purchased to customers
information such has :
Billing address
Email address
Phone number, will be transferred to sendcloud for delivery services

Collection of Personal Data for Personalized Products

Collection of Personal Data for Personalized Products

To ensure the successful creation, customization, and delivery of personalized goods, we collect essential personal information from customers. This includes:

Names

Photos

Phone Number

Home Address

Email Address

Other Relevant Details , Depending on the customization requested.

The data we collect is strictly used for processing orders, manufacturing personalized items, and ensuring accurate delivery to the intended recipient. We do not share this information with third parties except when necessary for payment processing, shipping, or regulatory compliance.

Spam and bots protection

This type of service analyses the traffic of www.akweperso.fr, potentially containing Users' Personal Data, with the purpose of filtering it from unwanted parts of traffic, messages and content that are recognised as spam or protecting it from malicious bots activities.

Google LLC

Google reCAPTCHA

Company: Google LLC

Place of processing: United States

Personal Data processed: answers to questions +8

Google reCAPTCHA is a spam protection service provided by Google LLC. The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed:
  • answers to questions
  • clicks
  • keypress events
  • motion sensor events
  • mouse movements
  • scroll position
  • touch events
  • Trackers
  • Usage Data
Service provided by:

Further Information for Users in the European Union

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further information about retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or enquire with the Owner using the information provided in the contact section.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

Further information for Users in Switzerland

This section applies to Users in Switzerland, and, for such Users, supersedes any other possibly divergent or conflicting information contained in the privacy policy.

Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of the personal data, if any, the retention period and further information about Personal Data can be found in the section titled “Detailed information on the processing of Personal Data” within this document.

The rights of Users according to the Swiss Federal Act on Data Protection

Users may exercise certain rights regarding their Data within the limits of law, including the following:

  • right of access to Personal Data;
  • right to object to the processing of their Personal Data (which also allows Users to demand that processing of Personal Data be restricted, Personal Data be deleted or destroyed, specific disclosures of Personal Data to third parties be prohibited);
  • right to receive their Personal Data and have it transferred to another controller (data portability);
  • right to ask for incorrect Personal Data to be corrected.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible, providing Users with the information required by law.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of www.akweperso.fr or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, www.akweperso.fr may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, www.akweperso.fr and any third-party services may collect files that record interaction with www.akweperso.fr (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within www.akweperso.fr and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.