Cookie Policy of shakingthehabitual.com
This document informs Users about the technologies that help shakingthehabitual.com to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with shakingthehabitual.com.
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
Shakingthehabitual.com uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers — in the linked privacy policies of the respective third-party providers or by contacting the Owner.
Activities strictly necessary for the operation of shakingthehabitual.com and delivery of the Service
Shakingthehabitual.com uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
Third-party Trackers
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Traffic optimization and distribution
This type of service allows shakingthehabitual.com to distribute their content using servers located across different countries and to optimize their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between shakingthehabitual.com and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
Cloudflare (Cloudflare Inc.)
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through shakingthehabitual.com, i.e., communication between shakingthehabitual.com and the User's browser, while also allowing analytical data from shakingthehabitual.com to be collected.
Personal Data processed: Tracker and various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Storage duration: up to 1 month
Other Trackers
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Handling payments
Unless otherwise specified, shakingthehabitual.com processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Shakingthehabitual.com isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
Paddle
Paddle is the service that acts as our Merchant of Record (MOR) and securely handle payments for all online transactions on our websites.
Find out more via Paddle's Privacy Policy for end users and their GDPR statement.
Storage duration:
- paddlejs_checkout_variant: 3 months
Other activities involving the use of Trackers
Functionality
Shakingthehabitual.com uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.
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Interaction with support and feedback platforms
This type of service allows Users to interact with third-party support and feedback platforms directly from the pages of shakingthehabitual.com.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.
Chatbase
Chatbase provides a chat-GPT type interface to interact with a support bot that has been trained on a database of relevant support materials.
More information about information use can be found within Chatbase's Privacy policy
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Managing support and contact requests
This type of service allows shakingthehabitual.com to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).
Gist
Gistenables services such as live chat, email marketing and a knowledge base.
The Gist widget is only activated if the user provides consent. When active the user can interact with the widget to search for support articles and / or make contact with a question or support request.
Personal data: Name, email, content of any message sent
Additional data: General location, platform
Read about how Gist handles this data in its Privacy Policy and GDPR statement. Read also about the cookies set by Gist.
Storage duration:
- gist_id_[workspace_id]: 12 months
- gist_identified_[workspace_id]: 12 months
Measurement
Shakingthehabitual.com uses Trackers to measure traffic and analyze User behavior to improve the Service.
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Managing data collection and online surveys
This type of service allows shakingthehabitual.com to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.
The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.
These services may be integrated with a wide range of third-party services to enable the Owner to take subsequent steps with the Data processed - e.g. managing contacts, sending messages, analytics, advertising and payment processing.
Endorsal
Endorsalis a platform to capture and display user reviews and testimonials. All testimonials are provided voluntarily and the information provided by the user is used only for sharing social proof of the service or product that they have received.
Personal data: Name, email, review, organisation (not required), avatar image (not required) and rating.
For further information about this service see Endorsal's Privacy Policy and GDPR statement.
Storage duration: up to 6 months
How to manage preferences and provide or withdraw consent
There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:
Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.
Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences privacy widget, if available.
It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent preferences.
Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.
With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
Locating Tracker Settings
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).
Consequences of denying the use of Trackers
Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help shakingthehabitual.com to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.
Owner and Data Controller
Stuart Marshall, Shaking the Habitual, Chryston, Glasgow, G69
Owner contact email: data@shakingthehabitual.com
Since the use of third-party Trackers through shakingthehabitual.com cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.
Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by shakingthehabitual.com.