Cookie Policy of www.franzlab.com/shop

This document informs Users about the technologies that help www.franzlab.com/shop to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with www.franzlab.com/shop.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

Www.franzlab.com/shop uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.

Activities strictly necessary for the operation of www.franzlab.com/shop and delivery of the Service

Www.franzlab.com/shop uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Other activities involving the use of Trackers

Basic interactions & functionalities

Www.franzlab.com/shop uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

  • Contacting the User

    Mailing list or newsletter (www.franzlab.com/shop)

    By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning www.franzlab.com/shop. Your email address might also be added to this list as a result of signing up to www.franzlab.com/shop or after making a purchase.

    Personal Data processed: Tracker.

  • Registration and authentication

    By registering or authenticating, Users allow www.franzlab.com/shop to identify them and give them access to dedicated services.
    Depending on what is described below, third parties may provide registration and authentication services. In this case, www.franzlab.com/shop will be able to access some Data, stored by these third-party services, for registration or identification purposes.
    Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.

    Stripe OAuth ( Stripe Technology Europe Ltd)

    Stripe OAuth is a registration and authentication service provided by Stripe, Inc. and is connected to the Stripe network.

    Personal Data processed: Tracker and various types of Data as specified in the privacy policy of the service.

    Place of processing: Ireland – Privacy Policy.

    Storage duration:

    • __stripe_mid: 1 year
    • __stripe_sid: 30 minutes

    WordPress.com Single Sign On (Aut O’Mattic A8C Ireland Ltd.)

    WordPress.com Single Sign On is a registration and authentication service provided by Aut O’Mattic A8C Ireland Ltd. and is connected to the WordPress.com network.

    Personal Data processed: Tracker and various types of Data as specified in the privacy policy of the service.

    Place of processing: Ireland – Privacy Policy.

    Storage duration:

    • tk_or: 5 years
    • tk_r3d: 3 days
    • tk_rl: duration of the session

  • User database management

    This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to www.franzlab.com/shop, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving www.franzlab.com/shop.
    Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on www.franzlab.com/shop.

    SendinBlue Marketing Automation (SendinBlue SAS)

    SendinBlue is a User database management service provided by SendinBlue SAS.

    Personal Data processed: email address, Tracker and Usage Data.

    Place of processing: France – Privacy Policy.

    Storage duration:

    • sib_cuid: 7 months

Experience enhancement

Www.franzlab.com/shop uses Trackers to provide a personalised user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.

  • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of www.franzlab.com/shop and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Google Fonts (Google Ireland Limited)

    Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows www.franzlab.com/shop to incorporate content of this kind on its pages.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Font Awesome (Fonticons, Inc. )

    Font Awesome is a typeface visualisation service provided by Fonticons, Inc. that allows www.franzlab.com/shop to incorporate content of this kind on its pages.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: United States – Privacy Policy.

  • Interaction with external social networks and platforms

    This type of service allows interaction with social networks or other external platforms directly from the pages of www.franzlab.com/shop.
    The interaction and information obtained through www.franzlab.com/shop are always subject to the User’s privacy settings for each social network.
    This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
    It is recommended to log out from the respective services in order to make sure that the processed data on www.franzlab.com/shop isn’t being connected back to the User’s profile.

    PayPal button and widgets (PayPal Inc.)

    The PayPal button and widgets are services allowing interaction with the PayPal platform provided by PayPal Inc.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: See the PayPal privacy policy – Privacy Policy.

    Storage duration:

    • akavpau_ppsd: duration of the session
    • ts: duration of the session

Measurement

Www.franzlab.com/shop uses Trackers to measure traffic and analyse User behaviour with the goal of improving the Service.

  • Analytics

    The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

    Google Analytics (Google Ireland Limited)

    Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilises the Data collected to track and examine the use of www.franzlab.com/shop, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: Ireland – Privacy Policy – Opt Out.

    Storage duration:

    • AMP_TOKEN: 1 hour
    • _ga: 2 years
    • _gac*: 3 months
    • _gat: 1 minute
    • _gid: 1 day

    Wordpress Stats (Aut O’Mattic A8C Ireland Ltd.)

    Wordpress Stats is an analytics service provided by Aut O’Mattic A8C Ireland Ltd.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: Ireland – Privacy Policy.

    Storage duration:

    • tk_tc: duration of the session

Targeting & Advertising

Www.franzlab.com/shop uses Trackers to deliver personalised marketing content based on User behaviour and to operate, serve and track ads.

  • Managing contacts and sending messages

    This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

    SendinBlue Email (SendinBlue SAS)

    SendinBlue is an email address management and message sending service provided by SendinBlue SAS.

    Personal Data processed: email address, Tracker and Usage Data.

    Place of processing: France – Privacy Policy.

How to manage preferences and provide or withdraw consent

There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.

Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.

With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

Locating Tracker Settings

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Internet Explorer
  • Microsoft Edge
  • Brave
  • Opera

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

How to opt out of interest-based advertising

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Consequences of denying consent

Users are free to decide whether or not to grant consent. However, please note that Trackers help www.franzlab.com/shop to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.

Owner and Data Controller

franzLAB società cooperativa - Portici 35, I-39100 Bolzano

Owner contact email: shop@franzlab.com

Since the use of third-party Trackers through www.franzlab.com/shop cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by www.franzlab.com/shop.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through www.franzlab.com/shop (or third-party services employed in www.franzlab.com/shop), which can include: the IP addresses or domain names of the computers utilised by the Users who use www.franzlab.com/shop, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using www.franzlab.com/shop who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of www.franzlab.com/shop. The Data Controller, unless otherwise specified, is the Owner of www.franzlab.com/shop.

www.franzlab.com/shop (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by www.franzlab.com/shop as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.


Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to www.franzlab.com/shop, if not stated otherwise within this document.

Latest update: 28 October 2021

iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.

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