Family.one network collects some Personal Data from its Users.
Baby Box Canada / Family.One
PO BOX 5082 RPO MAJOR MACKENZIE
RICHMOND HILL, ON
Owner contact email: email@example.com
Among the types of Personal Data that family.one network collects, by itself or through third parties, there are: email address, first name, last name, Cookies, Usage Data, gender, date of birth, city, address, phone number and country.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using family.one network.
Unless specified otherwise, all Data requested by family.one network is mandatory and failure to provide this Data may make it impossible for family.one network to provide its services. In cases where family.one network specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Users are responsible for any third-party Personal Data obtained, published or shared through family.one network and confirm that they have the third party's consent to provide the Data to the Owner.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of family.one network (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Owner may process Personal Data relating to Users if one of the following applies:
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Managing contacts and sending messages, Contacting the User, Interaction with external social networks and platforms, Analytics, Advertising, Access to third party accounts and Handling payments.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Family.one network may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows family.one network to connect with the User's account on the Facebook social network, provided by Facebook Inc.
The permissions asked are the following:
By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.
Provides access to the 'About Me' section of the profile.
Provides the access to manage call to actions on User-managed Pages.
Access the User's and friends' private data.
Provides read access to the User's friend requests.
Provides access to the User's list of activities.
Provides access to the birthday.
Provides read access to the authorized User's check-ins.
Access the User's contact email address.
Provides access to the User's current location.
Provides access to the User's family and personal relationships and relationship status.
Provides access to the list of all of the pages the User has liked.
Personal Data is collected for the following purposes and using the following services:
This type of service allows family.one network to access Data from your account on a third party service and perform actions with it.
These services are not activated automatically, but require explicit authorization by the User.
This service allows family.one network to connect with the User's account on Stripe, provided by Stripe, Inc.
This service allows family.one network to connect with the User's account on the Twitter social network, provided by Twitter, Inc.
This service allows family.one network to connect with the User's account on the Facebook social network, provided by Facebook, Inc.
Permissions asked: About Me, Access Page CTA, Access private data, Access Requests, Activities, App Notifications, Birthday, Books Actions, Checkins, Contact email, Current City, Family Members and Relationship Status, Likes and List of Friends.
This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on family.one network, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Family.one network uses the User Data to propose services and products provided by third parties or unrelated to the product or service provided by family.one network.
Personal Data collected: email address.
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of family.one network, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
By filling in the contact form with their Data, the User authorizes family.one network to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: email address, first name and last name.
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning family.one network. Your email address might also be added to this list as a result of signing up to family.one network or after making a purchase.
Personal Data collected: address, city, Cookies, date of birth, email address, first name, gender, last name, phone number and Usage Data.
Users that provided their phone number might be contacted for commercial or promotional purposes related to family.one network, as well as for fulfilling support requests.
Personal Data collected: phone number.
Payment processing services enable family.one network to process payments by credit card, bank transfer or other means. To ensure greater security, family.one network shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
Stripe is a payment service provided by Stripe Inc.
This type of services allows interaction with social networks or other external platforms directly from the pages of family.one network.
The interaction and information obtained through family.one network are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
Personal Data collected: Cookies and Usage Data.
This type of services makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
Personal Data collected: email address.
Sendgrid is an email address management and message sending service provided by Sendgrid Inc.
Personal Data collected: address, country, date of birth, email address, first name, gender, last name, phone number and Usage Data.
Twilio is a phone numbers management and communication service provided by Twilio, Inc.
Personal Data collected: phone number.
A senior company officer has been appointed as the Privacy Officer at family.one. The Privacy Officer is accountable for all personal information at family.one. You may contact the Privacy Officer at:
By Mail: Chief Privacy Officer
PO BOX 5082 RPO Major Mackenzie
Richmond Hill, Ontario
Fax: (289) 475-5958
family.one's practices privacy in accordance with all federal and provincial laws and regulations as well as the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL) and communicates with independent industry experts as well as the Office of the Privacy Commissioner of Canada and Competition Bureau Canada.
Passwords are never stored as clear text - they are always hashed (and salted) securely using bcrypt. Wherever possible, traditional passwords are replaced by third-party authentication methods such as auto-expiring one-time emailed login tokens which require access to your email account or third-party login via OAuth2 partners such as Google, Facebook and Twitter.
Registration is always performed through a secure SHA2 2048bit encrypted SSL connection. All personally identifiable data is stored on AICPA SOC 2 Type II Compliant and PCI DSS Certified servers. Our servers are physically secured 24/7 with biometric scanners and other technical security measures and hold ISO27001 and ISO27018 certification status provided by a third party. All servers are DDOS mitigated and have documented "in case of nuclear attack on data centre" infrastructure continuity plans in place.
Access to the database is restricted to a required access only basis and accessed only through a secure connection. Login to the database is secured against brute force and tested on a regular basis.
family.one collects information such as full name, age, email address(s), mailing address(s), billing address, phone number, relationship to children, relationship to other users, socio-economic status, such as employment position level, annual household income, as well as requested information on shopping preferences, product experience, newborn feeding preference and other information from time to time based on specific offers.
Requested Data Collection refers to any specific requests for information from the user. Requested data collection is broken down into three stages:
“Initial Registration”. “My Family” and “Additional Data”.
Initial Registration refers to data collected at the point of registration. This data includes at most the user’s full name, email address, mailing address, relationship to dependent children, dependent children including their date of birth.
My Family refers to the building of a family network including inviting other members of their family to join family.one and connect with one another. Connections established through My Family enable members of a family to share contests, freebies and other programs with one another and increase their odds of winning contests through additional entry points, as well as, from time to time, receive other benefits for increased activity.
Additional Data refers to instances where offers, contests, freebies or other programs require additional data as part of participation in them. By collecting data in this manner, family.one ensures that data is only collected with specifically relevant. In these instances, the user will be prompted to provide the requested data or choose not to participate in the program. Further, should the requested data require additional consent, specific terms and conditions will be presented along with the choice to participate or not.
Understanding Requested Data Collection and Usage
Each time data is requested, an "i" symbol provides an explanation of data collected at that point and how it will be used.
All registrants are required to complete a Double Opt-in Process wherein:
1. The User submits their information.
2. Information submitted is quarantine pending confirmation along with any account activity relevant to family.one's privacy policies and/or terms and conditions.
3. The User is then required to log in via email token to verify their email address.
4. Upon verification, data is removed from quarantine and transferred to active membership.
Data collected is used to provide additional services and aid in targeting marketing efforts by brands, including giveaways, baby starter packs and other boxes, exclusive items, other opportunities which family.one determines to be of benefit to specific members within its membership; and where relevant to aid in directing engagement towards those with whom they are most relevant. family.one prefers to engage only those who its services are relevant to, and only when they are relevant.
From time to time, family.one may develop new services and make them available for general or restricted access to members of the program or collaborate with other organizations.
family.one may contract a neutral party to perform redundancy tests on its membership to ensure that partnering brands, contributors, and others interacting with family.one are engaging its membership efficiently.
family.one may contract or collaborate with a communications service partner to facilitate distribution of a communication on behalf of itself or a third party while protecting the confidentiality of your data from transfer directly to a third party.
We may share Personal Information:
Pursuant to a court order, subpoena, warrant, or when otherwise permitted or required by law, or in response to a government inquiry or request, or with an organization in the case of a breach of an agreement or contravention of law, or to detect, suppress or prevent fraud;
Where it is necessary for the establishment, exercise or defense of legal claims, and to investigate or prevent actual or suspected loss or harm to persons or property (including the Services);
In connection with an actual or potential sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding or other corporate reorganization or change in corporate control;
With affiliated companies, as permitted by law;
With third party service providers to assist us with our Services, such as to process payments, distribute packages or other products or materials, send communications, or help operate the website and/or applications;
With affiliated companies to provide you with cooperative or third-party products, services, promotions, offers, or any opportunity that we deem of potential benefit to you;
With partners that offer educational and other additional features through our Services and with partners (such as hospitals) to operate our programs and respond to your requests, as permitted by law;
In a limited manner in order to establish Family Share connections upon your consent; or
With your consent.
From time to time, we may ask for your consent to share your Personal Information with selected third parties so that they can provide you with information or offers that may interest you. If you do not want your information shared in this way, you can choose not to engage with or can decline the option when it is presented.
We may send you promotional email communications, with your consent. If you would like to stop receiving a specific type of promotional email communication, you can do so by clicking on the unsubscribe option in our emails or contact us at firstname.lastname@example.org. You will continue to receive other types of service messages from us to the extent permitted by law.
We may contact you via phone or text message, including for marketing purposes, after obtaining your consent if required by applicable local law. If you would like to stop receiving marketing calls and text messages from us, you can text “STOP” via reply text or you can register your choice over the phone or by emailing email@example.com.
For information on the choices available to you in connection with digital advertising and analytics, please see the Digital Advertising & Analytics section above.
family.one will, as necessary, obtain consent under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes materially different from those for which your Personal Information has been collected unless otherwise required or permitted by law.
We take reasonable steps to make sure that the information we hold is accurate, complete and up to date. If you wish to access to your Personal Information, make corrections or updates to your Personal Information, you may do so by logging in at https://family.one and accessing your profile. Should you wish to terminate your account, you may do so via your profile or by contacting firstname.lastname@example.org. We may continue to retain information in our records after your termination request, for example for legal or recordkeeping purposes as long as necessary for our operations.
We also enable communications between you and others through our Services, including for example invitations, family sharing, families, friends and messages between connections.
In order to improve our services, we may collect and retain analytical data of your usage for reasons such as developing and organizing products, services, programs and other offerings according to your past activity
From time to time, opportunities for users may arise where benefits require the transfer of user data to a partner. In these instances, these programs including but not limited to freebies, samples and perks will require additional consent on a program by program basis and provide users with:
Program specific terms, conditions and privacy data
Details on what data is required to be transferred
Who the data is transferred to
How the data will be used
Links and/or instructions on how to update and/or unsubscribe and/or contact the recipient partner, regarding the data they have received.
All such instances will be presented to users on an opt-in only basis wherein only users that choose to participate will benefit from the specific program and have the relevant data transferred.
Where family.one users are members of the same household or extended family, users can invite and connect with each other. Connected family.one user have the ability to share, gain access to and increase the odds of winning/receiving contests, freebies. Connections are only established when a receiving users accepts an invitation to connect.
family.one is a membership based organization. As a member you have access free, subsidized and discounted product, contests, perks (discounts) and more. Periodically, we’ll send you notifications on behalf of these programs, for login and other activity-based transactional emails. Where relevant, we will present you with the opportunity to unsubscribe with the exception of transactional emails which are sent based on account activity.
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of family.one network or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
For operation and maintenance purposes, family.one network and any third-party services may collect files that record interaction with family.one network (System logs) use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Family.one network does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Information collected automatically through family.one network (or third-party services employed in family.one network), which can include: the IP addresses or domain names of the computers utilized by the Users who use family.one network, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using family.one network who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of family.one network. The Data Controller, unless otherwise specified, is the Owner of family.one network.
The means by which the Personal Data of the User is collected and processed.
The service provided by family.one network as described in the relative terms (if available) and on this site/application.
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Small piece of data stored in the User's device.
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).