Privacy Policy of crowdhelix

Welcome to the privacy policy of crowdhelix. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.

Latest update: July 21, 2026

Summary

Data we collect automatically

We automatically collect data from you for example when you visit crowdhelix.

  • Cookies
  • Usage Data
  • website
  • geographic position
  • +11

Trusted third parties help us to process it

How we use them

  • Analytics
  • Traffic optimization and distribution
  • Registration and authentication
  • Displaying content from external platforms
  • Platform services and hosting
  • Tag Management
  • Handling activities related to productivity
  • Managing data collection and online surveys
  • Content performance and features testing (A/B testing)
  • Heat mapping and session recording

Data you give to us

We collect the data you give to us for example when you sign up for our newsletter.

  • email address
  • first name
  • last name
  • company name
  • +17

Trusted third parties help us to process it

  • Cloudflare
  • Google Inc.
  • Google Ireland Limited
  • PostHog, Inc.

How we use them

  • Managing contacts and sending messages
  • Contacting the User
  • Registration and authentication
  • Connecting Data
  • Handling productivity related activity
  • SPAM protection
  • Managing data collection and online surveys
  • Analytics
  • Content performance and features testing (A/B testing)
  • Heat mapping and session recording

Owner and Data Controller

Crowdhelix Limited, 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom

Representative established in the European Union: Crowdhelix Limited, Russell & Co, 7 Trinity House, George’s Quay, Cork T12 NAX0, Ireland

Owner contact email: hello@crowdhelix.com

Type of Data we collect

Among the types of Personal Data that crowdhelix collects, by itself or through third parties, there are:

  • Cookies
  • Usage Data
  • email address
  • first name
  • last name
  • company name
  • profession
  • workplace
  • field of activity
  • website
  • profile picture
  • academic background
  • Data communicated while using the service
  • Data communicated in order to use the Service
  • gender
  • phone number
  • physical address
  • username
  • geographic position
  • VAT Number
  • country
  • answers to questions
  • language
  • contact info
  • city
  • device information
  • browser information
  • referral URL
  • state
  • page views
  • clicks
  • operating systems
  • number of Users
  • session statistics

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using crowdhelix.
Unless specified otherwise, all Data requested by crowdhelix is mandatory and failure to provide this Data may make it impossible for crowdhelix to provide its services. In cases where crowdhelix specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by crowdhelix or by the owners of third-party services used by crowdhelix serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through crowdhelix.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of crowdhelix (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:

  • Analytics
  • Registration and authentication
  • Handling payments
  • Managing contacts and sending messages
  • Infrastructure monitoring
  • Traffic optimization and distribution
  • Contacting the User
  • Displaying content from external platforms
  • Operations
  • Human resources
  • Connecting Data
  • Platform services and hosting
  • Backup saving and management
  • Hosting and backend infrastructure
  • Handling productivity related activity
  • SPAM protection
  • Tag Management
  • Managing data collection and online surveys
  • Content performance and features testing (A/B testing)
  • Heat mapping and session recording

Detailed information on the processing of Personal Data

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Inc.

Google Analytics (Universal Analytics)

Company: Google LLC +1

Place of processing: United States +1

Personal Data processed: Cookies +1

Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”). Google utilizes the Data collected to track and examine the use of crowdhelix, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

In order to understand Google's use of Data, consult Google's partner policy.

Personal Data processed:
  • Cookies
  • Usage Data
Service provided by:
crowdhelix

Analytics collected directly

Company: crowdhelix

Personal Data processed: Cookies +1

Crowdhelix uses an internal analytics system that does not involve third parties.

Personal Data processed:
  • Cookies
  • Usage Data
Service provided by:
  • crowdhelix
Google Ireland Limited

Google Analytics (Universal Analytics) with anonymized IP

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Trackers +1

Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of crowdhelix, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

In order to understand Google's use of Data, consult Google's partner policy.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Google Ireland Limited

Google Analytics 4

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Usage Data

Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of crowdhelix, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

In order to understand Google's use of Data, consult Google's partner policy.

Personal Data processed:
  • Usage Data
Service provided by:
MixPanel

MixPanel

Company: MixPanel

Place of processing: United States

Personal Data processed: Trackers +1

MixPanel is an analytics service provided by Mixpanel Inc.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:
Google Ireland Limited

Google Looker Studio

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: city +15

Google Looker Studio is an analytics service provided by Google Ireland Limited that creates reports of data gathered in an aggregated way from different sources.

Personal Data processed:
  • city
  • company name
  • country
  • Data communicated while using the service
  • device information
  • email address
  • first name
  • gender
  • geographic position
  • language
  • last name
  • phone number
  • profession
  • Usage Data
  • username
  • workplace
Service provided by:
PostHog, Inc.

PostHog product analytics

Company: PostHog, Inc.

Place of processing: United States +1

Personal Data processed: browser information +7

PostHog product analytics is an analytics service provided by PostHog, Inc. that gives the Owner insight into the use of crowdhelix by Users.

Personal Data processed:
  • browser information
  • city
  • clicks
  • country
  • device information
  • page views
  • state
  • Trackers
Service provided by:
Google Ireland Limited

Google Analytics Granular location and device data collection

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: browser information +6

Google Analytics on crowdhelix has granular data collection activated which collects location and device data on a per-region basis. It allows the Owner to create and analyze User reports that rely on those metrics.

Personal Data processed:
  • browser information
  • city
  • device information
  • number of Users
  • session statistics
  • Trackers
  • Usage Data
Service provided by:

Backup saving and management

This type of service allows the Owner to save and manage backups of crowdhelix on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to crowdhelix.

Google LLC

Backup on Google Drive

Company: Google LLC +1

Place of processing: United States +1

Personal Data processed: various types of Data as specified in the privacy policy of the service

Google Drive is a service to save and manage backups provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.

Personal Data processed:
  • various types of Data as specified in the privacy policy of the service
Service provided by:

Connecting Data

This type of service allows the Owner to connect Data with third-party services disclosed within this privacy policy.
This results in Data flowing through these services, potentially causing the retention of this Data.

Zapier, Inc.

Zapier

Company: Zapier, Inc.

Place of processing: United States

Personal Data processed: company name +3

Zapier is a workflow automation service provided by Zapier, Inc. that automates the movement of Data between (third-party) services.

Personal Data processed:
  • company name
  • email address
  • first name
  • last name
Service provided by:

Contacting the User

crowdhelix

Contact form

Company: crowdhelix

Personal Data processed: email address +2

By filling in the contact form with their Data, the User authorizes crowdhelix to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data processed:
  • email address
  • first name
  • last name
Service provided by:
  • crowdhelix
crowdhelix

Mailing list or newsletter

Company: crowdhelix

Personal Data processed: email address

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning crowdhelix. Your email address might also be added to this list as a result of signing up to crowdhelix or after making a purchase.

Personal Data processed:
  • email address
Service provided by:
  • crowdhelix

Content performance and features testing (A/B testing)

The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of crowdhelix.

PostHog, Inc.

PostHog feature flags and A/B testing

Company: PostHog, Inc.

Place of processing: United States +1

Personal Data processed: browser information +4

PostHog feature flags and A/B testing is a feature flags and A/B testing service provided by PostHog, Inc.

Personal Data processed:
  • browser information
  • device information
  • email address
  • referral URL
  • Trackers
Service provided by:

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of crowdhelix and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Inc.

Google Fonts

Company: Google LLC +1

Place of processing: United States +1

Personal Data processed: Usage Data +1

Google Fonts is a typeface visualization service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that allows crowdhelix to incorporate content of this kind on its pages.

Personal Data processed:
  • Usage Data
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Google LLC

Google Maps widget

Company: Google LLC +1

Place of processing: United States +1

Personal Data processed: Cookies +1

Google Maps is a maps visualization service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that allows crowdhelix to incorporate content of this kind on its pages.

Personal Data processed:
  • Cookies
  • Usage Data
Service provided by:
Vimeo, LLC

Vimeo video

Company: Vimeo, LLC

Place of processing: United States

Personal Data processed: Trackers +1

Vimeo is a video content visualization service provided by Vimeo, LLC that allows crowdhelix to incorporate content of this kind on its pages.

Personal Data processed:
  • Trackers
  • Usage Data
Service provided by:

Handling payments

Payment processing services enable crowdhelix to process payments by credit card, bank transfer or other means. To ensure greater security, crowdhelix shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

Stripe Inc

Stripe

Company: Stripe Inc

Place of processing: US

Personal Data processed: various types of Data as specified in the privacy policy of the service

Stripe is a payment service provided by Stripe Inc.

Personal Data processed:
  • various types of Data as specified in the privacy policy of the service
Service provided by:

Handling productivity related activity

This type of service helps the Owner to manage tasks, collaboration and, in general, activities related to productivity. In using this type of service, Data of Users will be processed and may be retained, depending on the purpose of the activity in question.
These services may be integrated with a wide range of third-party services disclosed within this privacy policy to enable the Owner to import or export Data needed for the relative activity.

Google LLC

Google Docs

Company: Google LLC +1

Place of processing: United States +1

Personal Data processed: company name +5

Google Docs is an online text-editing and collaboration service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.

Personal Data processed:
  • company name
  • Data communicated while using the service
  • email address
  • first name
  • last name
  • profession
Service provided by:
Google LLC

Google Sheets

Company: Google LLC +1

Place of processing: United States +1

Personal Data processed: company name +5

Google Sheets is an online spreadsheet and collaboration service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.

Personal Data processed:
  • company name
  • Data communicated while using the service
  • email address
  • first name
  • last name
  • profession
Service provided by:
Google Ireland Limited

Google Workspace

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: company name +14

Google Workspace is an integrated suite of cloud-based productivity, collaboration and storage services provided by Google Ireland Limited. Gmail or other G Suite services are not scanned by Google for advertising purposes. In addition, Google does not collect or use data inside these services for advertising purposes in any other way.

Personal Data processed:
  • company name
  • country
  • email address
  • first name
  • gender
  • geographic position
  • last name
  • phone number
  • physical address
  • profession
  • profile picture
  • Usage Data
  • username
  • VAT Number
  • workplace
Service provided by:
Google Ireland Limited

Gmail

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Data communicated while using the service +3

Gmail is a service that manages email communication provided by Google Ireland Limited. Such email communication is not scanned by Google for advertising purposes. In addition, Google does not collect or use data inside this service for advertising purposes in any other way.

Personal Data processed:
  • Data communicated while using the service
  • email address
  • first name
  • last name
Service provided by:

Heat mapping and session recording

Heat mapping services are used to display the areas of crowdhelix that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior. Some of these services may record sessions and make them available for later visual playback.

PostHog, Inc.

PostHog session replay

Company: PostHog, Inc.

Place of processing: United States +1

Personal Data processed: clicks +5

PostHog session replay is a session recording service provided by PostHog, Inc.

Personal Data processed:
  • clicks
  • company name
  • country
  • device information
  • operating systems
  • Trackers
Service provided by:

Hosting and backend infrastructure

This type of service has the purpose of hosting Data and files that enable crowdhelix to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of crowdhelix.

Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Google LLC

Google Cloud Storage

Company: Google LLC +1

Place of processing: United Kingdom +1

Personal Data processed: various types of Data as specified in the privacy policy of the service

Google Cloud Storage is a hosting service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.

Personal Data processed:
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Google Ireland Limited

Google BigQuery

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: various types of Data as specified in the privacy policy of the service

Google BigQuery is a hosting and backend service provided by Google Ireland Limited.

Personal Data processed:
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Google LLC

Google App Engine

Company: Google LLC +1

Place of processing: Belgium +5

Personal Data processed: various types of Data as specified in the privacy policy of the service

Google App Engine is a hosting service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.

Personal Data processed:
  • various types of Data as specified in the privacy policy of the service
Service provided by:

Human resources

Homerun

Homerun.co provides a recruitment management platform, which is used to administer Crowdhelix's job application publication & management processes.

Homerun B.V.
Place of processing: Netherlands – Privacy Policy: https://www.homerun.co/privacy-statement

Infrastructure monitoring

This type of service allows crowdhelix to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of crowdhelix.

GetSentry, LLC

Sentry

Company: GetSentry, LLC

Place of processing: US

Personal Data processed: various types of Data as specified in the privacy policy of the service

Sentry is a monitoring service provided by Functional Software, Inc. .

Personal Data processed:
  • various types of Data as specified in the privacy policy of the service
Service provided by:

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Message Systems, Inc.

SparkPost

Company: Message Systems, Inc.

Place of processing: US

Personal Data processed: email address +1

SparkPost is an email address management and message sending service provided by Message Systems, Inc.

Personal Data processed:
  • email address
  • various types of Data as specified in the privacy policy of the service
Service provided by:

Managing data collection and online surveys

This type of service allows crowdhelix to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.
The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.

These services may be integrated with a wide range of third-party services to enable the Owner to take subsequent steps with the Data processed - e.g. managing contacts, sending messages, analytics, advertising and payment processing.

Google Ireland Limited

Google Forms

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: answers to questions +12

Google Forms is a form builder and data collection platform provided by Google Ireland Limited.

Personal Data processed:
  • answers to questions
  • company name
  • contact info
  • country
  • Data communicated while using the service
  • email address
  • first name
  • gender
  • language
  • last name
  • phone number
  • profession
  • workplace
Service provided by:
PostHog, Inc.

PostHog surveys

Company: PostHog, Inc.

Place of processing: United States +1

Personal Data processed: city +6

PostHog surveys is a form builder and data collection platform provided by PostHog, Inc. The service also allows the Owner to perform analyses and get insights on User response to and interaction with such forms.

Personal Data processed:
  • city
  • country
  • device information
  • email address
  • first name
  • last name
  • Trackers
Service provided by:

Tally tool

Online Form Builder.

Operations

Crowdhelix Limited (Ireland)

Crowdhelix Limited is a wholly-owned subsidiary of Crowdhelix Limited, and is established at Russell & Co, 7 Trinity House, George’s Quay, Cork TN12NZX0, Ireland with the company number 632622 and the VAT number 3602284DH.

Under the terms of a Group Data Processing Agreement (incorporating the GDPR Standard Contractual Clauses) both companies are members of the same group of companies, and transfer data including Personal Data to each other for their usual business activities.

Each company's processing of data shall consist of client, employee or supplier data shared (fully or partially) processed to enable them to work with the data for the purpose of good business management of the group.

Our subsidiary applies the same security measures to personal data held in Ireland, as are applied to personal data held in the UK.

Place of processing: Ireland
Personal Data processed: various types of Data as specified in the Crowdhelix Limited privacy policy at https://www.iubenda.com/privacy-policy/7831308/legal (the common privacy policy for the group)

Project Collaborators as Joint Controllers

Where Crowdhelix collects Personal Data in carrying out its obligations under a collaborative project contract, in some cases it will enter into an arrangement with one or more third parties where it jointly determines the purposes and means of processing such Personal Data. In such instances, the arrangement and the respective responsibilities of each Joint Controller will be made transparent to the User.

Platform services and hosting

These services have the purpose of hosting and running key components of crowdhelix, therefore allowing the provision of crowdhelix from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Squarespace, Inc

Squarespace

Company: Squarespace, Inc

Place of processing: United States

Personal Data processed: various types of Data as specified in the privacy policy of the service

Squarespace is a platform provided by Squarespace, Inc. that allows the Owner to build, run and host crowdhelix. Squarespace is highly customizable and can host websites from simple blogs to complex e-commerce platforms.

Personal Data processed:
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Google LLC

Google Play Store

Company: Google LLC +1

Place of processing: United States +1

Personal Data processed: Usage Data

Crowdhelix is distributed on the Google Play Store, a platform for the distribution of mobile apps, provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.

By virtue of being distributed via this app store, Google collects usage and diagnostics data and share aggregate information with the Owner. Much of this information is processed on an opt-in basis.

Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.

Personal Data processed:
  • Usage Data
Service provided by:
Apple Inc.

Apple App Store

Company: Apple Inc.

Place of processing: United States

Personal Data processed: Usage Data

Crowdhelix is distributed on Apple's App Store, a platform for the distribution of mobile apps, provided by Apple Inc.

By virtue of being distributed via this app store, Apple collects basic analytics and provides reporting features that enables the Owner to view usage analytics data and measure the performance of crowdhelix. Much of this information is processed on an opt-in basis.

Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.

Personal Data processed:
  • Usage Data
Service provided by:

Registration and authentication

By registering or authenticating, Users allow crowdhelix to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, crowdhelix will be able to access some Data, stored by these third party services, for registration or identification purposes.

Google Inc.

Google OAuth

Company: Google LLC +1

Place of processing: United States +1

Personal Data processed: various types of Data as specified in the privacy policy of the service

Google OAuth is a registration and authentication service provided by Google Inc. and is connected to the Google network.

Personal Data processed:
  • various types of Data as specified in the privacy policy of the service
Service provided by:
crowdhelix

Direct registration

Company: crowdhelix

Personal Data processed: academic background +9

The User registers by filling out the registration form and providing the Personal Data directly to crowdhelix.

Personal Data processed:
  • academic background
  • company name
  • email address
  • field of activity
  • first name
  • last name
  • profession
  • profile picture
  • website
  • workplace
Service provided by:
  • crowdhelix

ORCID

ORCID provides a persistent digital identifier (an ORCID iD) that you own and control, and that distinguishes you from every other researcher. You can connect your iD with your professional information — affiliations, grants, publications, peer review, and more. You can use your iD to share your information with other systems, ensuring you get recognition for all your contributions, saving you time and hassle, and reducing the risk of errors.

SPAM protection

This type of service analyzes the traffic of crowdhelix, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

Intuition Machines, Inc

hCaptcha

Company: Intuition Machines, Inc

Place of processing: United States

Personal Data processed: Data communicated in order to use the Service

hCaptcha is a SPAM protection service provided by Intuition Machines, Inc.

Personal Data processed:
  • Data communicated in order to use the Service
Service provided by:

Tag Management

This type of service helps the Owner to manage the tags or scripts needed on crowdhelix in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

Google Ireland Limited

Google Tag Manager

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Tracker

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal Data processed:
  • Tracker
Service provided by:

Traffic optimization and distribution

This type of service allows crowdhelix to distribute their content using servers located across different countries and to optimize their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between crowdhelix and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

Cloudflare

Cloudflare

Company: Cloudflare

Place of processing: US

Personal Data processed: Cookies +1

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through crowdhelix, i.e., communication between crowdhelix and the User's browser, while also allowing analytical data from crowdhelix to be collected.

Personal Data processed:
  • Cookies
  • various types of Data as specified in the privacy policy of the service
Service provided by:
Google Ireland Limited

Google Cloud CDN

Company: Google Ireland Limited

Place of processing: Ireland

Personal Data processed: Usage Data

Google Cloud CDN is a traffic optimization and distribution service provided by Google Ireland Limited.

Personal Data processed:
  • Usage Data
Service provided by:

Further information about the processing of Personal Data

Selling goods and services online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by crowdhelix depends on the payment system used.

Further Information for Users in the European Union

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further information about retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of crowdhelix or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, crowdhelix may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, crowdhelix and any third-party services may collect files that record interaction with crowdhelix (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within crowdhelix and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.