Privacy Policy of Crowdhelix

Crowdhelix collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics and Analytics collected directly

        Personal Data: Cookies; Usage Data

      • Google Analytics with anonymized IP and MixPanel

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: Usage Data

      • Google Looker Studio

        Personal Data: city; company name; country; Data communicated while using the service; device information; email address; first name; gender; geographic position; language; last name; phone number; profession; Usage Data; username; workplace

    • Backup saving and management

      • Backup on Google Drive

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Connecting Data

      • Zapier

        Personal Data: company name; email address; first name; last name

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name

      • Mailing list or newsletter

        Personal Data: email address

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Maps widget

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Handling productivity related activity

      • Google Docs and Google Sheets

        Personal Data: company name; Data communicated while using the service; email address; first name; last name; profession

      • Google Workspace

        Personal Data: company name; country; email address; first name; gender; geographic position; last name; phone number; physical address; profession; profile picture; Usage Data; username; VAT Number; workplace

    • Hosting and backend infrastructure

      • Google Cloud Storage, Google BigQuery and Google App Engine

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Human resources

      • Homerun

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: company name; email address; first name; last name

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address

      • SparkPost

        Personal Data: email address; various types of Data as specified in the privacy policy of the service

    • Managing data collection and online surveys

      • Google Forms

        Personal Data: answers to questions; company name; contact info; country; Data communicated while using the service; email address; first name; gender; language; last name; phone number; profession; workplace

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Operations

      • Crowdhelix Limited (Ireland) and Project Collaborators as Joint Controllers

    • Platform services and hosting

      • Squarespace

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Google Play Store and Apple App Store

        Personal Data: Usage Data

    • Registration and authentication

      • Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Direct registration

        Personal Data: academic background; company name; email address; field of activity; first name; last name; profession; profile picture; website; workplace

      • ORCID

    • SPAM protection

      • hCaptcha

        Personal Data: Data communicated in order to use the Service

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

      • Google Cloud CDN

        Personal Data: Usage Data

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Crowdhelix depends on the payment system used.

Contact information

    • Owner and Data Controller

      Crowdhelix Limited, 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom

      Representative established in the European Union: Crowdhelix Limited, Russell & Co, 7 Trinity House, George’s Quay, Cork T12 NAX0, Ireland

      Owner contact email: hello@crowdhelix.com