Privacy Policy of Crowdhelix

Personal Data processed for the following purposes and using the following services:

• • Analytics

    • Google Analytics (Universal Analytics) and Analytics collected directly

      Personal Data: Cookies; Usage Data

    • Google Analytics (Universal Analytics) with anonymized IP and MixPanel

      Personal Data: Trackers; Usage Data

    • Google Analytics 4

      Personal Data: Usage Data

    • Google Looker Studio

      Personal Data: city; company name; country; Data communicated while using the service; device information; email address; first name; gender; geographic position; language; last name; phone number; profession; Usage Data; username; workplace

    • PostHog product analytics

      Personal Data: browser information; city; clicks; country; device information; page views; state; Trackers

    • Google Analytics Granular location and device data collection

      Personal Data: browser information; city; device information; number of Users; session statistics; Trackers; Usage Data

  • Backup saving and management

    • Backup on Google Drive

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Connecting Data

    • Zapier

      Personal Data: company name; email address; first name; last name

  • Contacting the User

    • Contact form

      Personal Data: email address; first name; last name

    • Mailing list or newsletter

      Personal Data: email address

  • Content performance and features testing (A/B testing)

    • PostHog feature flags and A/B testing

      Personal Data: browser information; device information; email address; referral URL; Trackers

  • Displaying content from external platforms

    • Google Fonts

      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Google Maps widget

      Personal Data: Cookies; Usage Data

  • Handling payments

    • Stripe

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Handling productivity related activity

    • Google Docs and Google Sheets

      Personal Data: company name; Data communicated while using the service; email address; first name; last name; profession

    • Google Workspace

      Personal Data: company name; country; email address; first name; gender; geographic position; last name; phone number; physical address; profession; profile picture; Usage Data; username; VAT Number; workplace

    • Gmail

      Personal Data: Data communicated while using the service; email address; first name; last name

  • Heat mapping and session recording

    • PostHog session replay

      Personal Data: clicks; company name; country; device information; operating systems; Trackers

  • Hosting and backend infrastructure

    • Google Cloud Storage, Google BigQuery and Google App Engine

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Human resources

    • Homerun

  • Infrastructure monitoring

    • Sentry

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Interaction with support and feedback platforms

    • Zendesk Widget

      Personal Data: company name; email address; first name; last name

  • Managing contacts and sending messages

    • SparkPost

      Personal Data: email address; various types of Data as specified in the privacy policy of the service

  • Managing data collection and online surveys

    • Google Forms

      Personal Data: answers to questions; company name; contact info; country; Data communicated while using the service; email address; first name; gender; language; last name; phone number; profession; workplace

    • PostHog surveys

      Personal Data: city; country; device information; email address; first name; last name; Trackers

  • Managing support and contact requests

    • Zendesk

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Operations

    • Crowdhelix Limited (Ireland) and Project Collaborators as Joint Controllers

  • Platform services and hosting

    • Squarespace

      Personal Data: various types of Data as specified in the privacy policy of the service

    • Google Play Store and Apple App Store

      Personal Data: Usage Data

  • Registration and authentication

    • Google OAuth

      Personal Data: various types of Data as specified in the privacy policy of the service

    • Direct registration

      Personal Data: academic background; company name; email address; field of activity; first name; last name; profession; profile picture; website; workplace

    • ORCID

  • SPAM protection

    • hCaptcha

      Personal Data: Data communicated in order to use the Service

  • Tag Management

    • Google Tag Manager

      Personal Data: Tracker

  • Traffic optimization and distribution

    • Cloudflare

      Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • Google Cloud CDN

      Personal Data: Usage Data

Further information about the processing of Personal Data

• • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Crowdhelix depends on the payment system used.

Contact information

• • Owner and Data Controller

    Crowdhelix Limited, 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom
    
    Representative established in the European Union: Crowdhelix Limited, Russell & Co, 7 Trinity House, George’s Quay, Cork T12 NAX0, Ireland

    Owner contact email: hello@crowdhelix.com